Be sure to talk to Karla Hague. (925) 447-2565 ext. 216…read moreShe is my "Go to" person. Always cheerful. Always responsive. She knows the insurance business.

We have had Gene Morgan Insurance Agency handle our insurance for over 40 years. They have never…read morefailed us. Sandra Yniguez has been our agent for several years and she is absolutely fabulous. She is responsive, detailed oriented, and always has our best interest in mind. I highly recommend this agency to bundle up your insurance coverage.

I needed to replace my renters insurance; its annual premium had almost doubled from last year. I…read morealso needed to acquire earthquake insurance. I tried researching online on my own, but every company's site required me to answer *many* questions before it would give a quote, and I didn't know if I was checking with *all* available insurance providers. (Turns out I wasn't.) As it happened, I came across an article about finding insurance, and it recommended contacting an *independent* insurance broker, and that led me to finding Avail Insurance Solutions. Avail wound up finding a renter's insurance provider and one for earthquake coverage; the combined premiums totaled about the same as what my new, higher rate would have been for renters coverage only. So, I'm very happy with Avail's service.

My first experience working with Brian was pretty good. Once I had my policies in place and I…read moreneeded to make changes/corrections or had questions it was a lot harder to get support from Brian or his office. Recently, my insurer drastically increased my rates without informing me why and the only way to address this was to work with Brian. I got in touch with the office and expressed my interest in getting this corrected or having other options before my policy renewed and managed to get Brian on the phone to discuss. He promised I would receive options or a solution by the next business day. I never heard back. I ended up switching to a different insurer (not through avail) and it took multiple attempts to get Avail to cancel my old policy. I think of the whole point of working with an agent is to get better service than dealing directly with an insurer -- with Avail that was certainly not the case.

Helped me set up home insurance. He was very responsive and was able to help even with a tight…read moredeadline

I was non-renewed by my previous insurer (Homesite) due to fire risk in California. I reached out…read moreto a few brokers and Joe was honestly the only one who responded, and he did so quickly. Within a couple days he was able to find me a new insurer and set up a FAIR plan. The premium was lower in total (FAIR + new insurer) than the total premium of my old plan and has much higher coverages. He was extremely responsive. When I reached out to him he'd almost always respond within the hour. Very happy with what he put together. Thanks, Joe!

Nick Vrankovich of Onstad's Insurance Agency, was very patient, understanding, kind, and efficient…read more Additionally, I left a message for him at 4:30 on a Tuesday evening and he responded the next morning as soon as he arrived at work. I highly recommend him to anyone who is looking for insurance.

I was working with Michael Tran, who went above and beyond to help me with my policy. I was at the…read moredealership until 9 p.m., and I was shocked that he was still able to assist me that late. I felt truly appreciated that he went out of his way to help. It was probably the fastest service I've ever experience...He tookk the time to clearly explain my coverages instead of just giving me a price and having me pay like my previous company did. Thank you.....I will definitely be sending business your way.

Joe from Peterson & Grantham helped me navigate a complex home insurance search after my renewal…read morepremium jumped significantly. I was comparing multiple carriers and brokers simultaneously, and Joe stood out for his responsiveness, attention to detail, and willingness to dig into the specifics when I had hard questions. He corrected data errors quickly, explained coverage differences clearly, and got me bound on a CIG policy with better coverage than my prior Travelers policy, saving me over $1,000 a year in the process. Smooth from start to finish. Highly recommend.

Joe is great! Super responsive and knowledgable and helped me find a policy for a home that is a…read morebit harder to insure.

This company is CLOSED. I tried to get a quote for home insurance. I've called and emailed several…read moretimes. No one answers the phone. No service. Can't speak to anyone.

With our mortgage contingent on securing homeowners insurance for our new house, I was referred to…read moreMike Cheng by a family member. Mike responded to my first email and ghosted me after with no response after several follow-up emails. Mike, if you're not interested in my business, just say so. You're holding people up who think you're working on a solution for them when you're really not. Poor business practice and nonexistent customer service.

What an exceptional agency to work with! Donna and her associates are always 100% supportive for…read moreour insurance needs. A delight to work with!

Donna was a pleasure to deal with. She was very patient and took the time to explain my policy.read more

We have been doing business with Michael Ornelas for many years…read more Also, Frank is a great help when we have a crisis! This is a great office to do business with.

Michael and his team are the best. They are prompt and thorough in every transaction.read more

Jacky Yip was fantastic to work with! He helped me set up my Home, Auto, and Umbrella insurance all…read moreat once, and the total cost was actually even lower than my AAA Auto Insurance alone--with comparable coverage! Jacky was incredibly patient and flexible with my busy work schedule, and made the whole process easy and stress-free. Highly recommend Jacky to anyone looking for an insurance agent!

I came to Sunnyvale to get my renters policy and Valentina help me she is really helpful and…read moreprofessional I really recommend her

Great service! Kendra was very professional. Very courteous, very precise, paperwork completed…read morequickly and received document emailed promptly. I enjoyed her energy and proficient manner. I will Def recommend her to my friends.

Jacky Yip was fantastic to work with! He helped me set up my Home, Auto, and Umbrella insurance all…read moreat once, and the total cost was actually even lower than my AAA Auto Insurance alone--with comparable coverage! Jacky was incredibly patient and flexible with my busy work schedule, and made the whole process easy and stress-free. Highly recommend Jacky to anyone looking for an insurance agent!