Highly Recommend Tony V for Home Insurance! Tony was…read morefantastic to work with--professional, responsive, and genuinely knowledgeable. He took the time to understand exactly what I needed and gave me a good amount of options and suggestions. The whole process was smooth and stress-free thanks to his clear communication and attention to detail. If you want someone reliable who truly looks out for your best interests, Tony is the one.

Tony Verreos is the most efficient, relatable and professional insurance broker I've ever dealt…read morewith. I rarely write reviews, but in this case, is the least I can do. Our condo insurance company ditched us (like may others in California) and our Mortgage company bought insurance for us (only at crazy expensive rate!). Unlike any other agent I contacted, Tony searched through earth and sea to find a company willing to sell insurance to us. He spent hours doing the research on our behalf (I'm sure he didn't even came even with his commission), and this is what sets him apart from his peers. He is also an extremely nice guy, who takes his job seriously and invest in personal relationships to support his business. Highly recommend! Sergio

Current customer, been so for years. Commercial insurance is hard to change once a policy is…read morewritten. Near impossible to get in touch with someone at the office, you either need to ALWAYS leave a message or someone answers to transfer you to an extension and you have to wait for a callback.. Look elsewhere.. Dont't get stuck.

This company is inept…read more They screwed up and allowed my insurance coverage to lapse- ON MULTIPLE OCCASIONS -due to their own company errors. And when I addressed this with the owner, David Gordon, he had the audacity to ask if there was ever a need for coverage during the lapses. What an idiot. What if there had been? Would Mr. Gordon cover it personally? I also made requests in writing for other tasks that were ignored, and I had to follow up multiple times to get the work done. After amore than half a dozen of these kinds of screw-ups on the part of his company, Mr Gordon emailed me personally and offered to help find me a new agent. So lame. Rather than step up their game, they bailed on me. When they couldn't do the simple paperwork to keep my policies in order, the boss suggested I find another agent, since his company is "less than great, to say the least." I will share with you the owner's own words here: "I'm aware that you have been dissatisfied with our service for some time and it seems that although we have changed staff and tried to meet your expectations, your experience is continuing to be less than great to say the least. Since neither of us seem to be benefitting from the experience of working together, I invite you to consider having us transfer your policies to a Safeco agent of your choice. I'd be happy to provide contact info for those or you can simply find them online." (oh, so his company getting paid for ineffective work was not beneficial to him?) So I suggest you find yourself another insurance agency and not fiddle around with these clowns. Good luck!

Really gotta say it, DO NOT GO HERE. Been with them for a…read morewhile now, and mostly just because of a referral. We've always paid a decent price, and really have never had an issue. Aside from noticing that they seem to skimp when dealing with tow companies. Like every time we've needed a tow it has been an absolute nightmare, including 4 hour average wait times. But the real reason for my review is the following: we recently added a new car to our policy and it shot up from $250/mo range to $650/mo. Now I was not advised of this until it was too late and my autopay had gone through. And this is because they were all off for like 3 weeks for the holidays. Now first of all, who is going to pay $7500/yr for auto insurance ? Secondly though, how can you not advise a client of this increase ? If you have time to issue the policy, find the time to reply to emails and give a price. And why would we, a family with homeowners, umbrella, and already 3 cars insured, have to pay this much/mo ? No claims, nothing. And the real kicker is that we can't be reimbursed because we don't have evidence of other insurance going back to that time ? Seriously ? They are simply not taking care of their clients. Don't go here. A consolation, Simone ended up helping us out and at least left a decent note on the experience.

Leonard is great! Anyone looking for insurance should go see Leonard first!! Excellent service!…read moreThank you sir.

Working with Caron and it's always great service. Never had any problems only productive and…read morepositive solutions. In the beginning, I was rejected from every insurance company because of my experience. However, Caron was the only one that started getting me affordable and easy to process quotes. Thank you Caron. Deserved 5 stars.

Spoken to Virginia many times, she's very helpful & friendly…read more Never spoken to Rebecca who handles auto policies, only interactions were thru email but from the tone in her emails SHE'S RUDE, I'm glad I don't need to speak to her in person or in phone to deal with her rudeness.

We've Known REY for over 20 years we have our Mortgage insurance from All State!, and Thankfully we…read morenever had any problem, and always get some kind of Personalized service from lovely "Cynthia" specially we've just decided to have them covered with our Car Insurance as well, I won't think twice to recommend their services!

Horrible service. Voicemail does not work as directed. No messages can be left. They will lie and…read moreover charge you with a smile. When you ask them about it, they lie to you about why it is so high. I confirmed this at another insurance company and have been paying over $200 extra each year.

Disclosure: Al is a friend of mine, we used to work together sometime ago back in the middle ages…read morealmost (Just kidding!) but I can say with confidence that Al is hands down honest, competent, friendly, and and just a great guy to talk to and work with. And he searched and got me a really good deal on all my insurance needs that got me good coverage and saved me $$. I recommend him to anybody.

Our family has had policies with Connell for over twenty years. I can't say enough good things…read moreabout them. The service has been impeccable since day one. Everyone I have worked with has gone above and beyond! For the past few years I've been working primarily with Jacqueline. She is extremely responsive and although I feel like a pest sometimes she always sincerely ensures me that she is happy to help. I feel like she's really looking out for us. Erik is awesome too!

Heather Love made what could have been a stressful process (welcoming our first new teen driver!)…read moregenuinely easy. She walked us through adding our son to our policy, setting him up with life insurance to help build his profile, and found ways to bundle our coverage to save money -- all in one delightful conversation. On top of being incredibly knowledgeable, she's patient, funny, and kind, which made a big difference when we had a million questions. Traci's staff is always wonderful, and I'd definitely recommend Heather to anyone.

I can't believe that every time I call, I get a live person! Traci's staff (Alyssa, Beau, and…read moreVicki) are always patient with our questions. And Traci herself is the consummate professional. We have used them for two properties now, and just recently bundled everything with them. I think you will be very happy with their service.

Paolo Barrios from Lyman's office has been great. Superb service and very responsive. He has helped…read moreme through my auto coverages and a hit and run incident. Treats me like a family friend, and genuinely wants to help me when an issue arises. I've dealt with other agents that are dishonest and just wants to increase my premiums, he is not one of them. Even my girlfriend wanted to switch agents too as she is also an Allstate client.

Lyman was very friendly and professional in advising me on car insurance, there are many options in…read morethe city, why choose Lyman? He will answer your questions immediately and then take good care of you. Here's why.