Takes great pride in providing help to those who need it most. We suffered a fire in our home and…read morehe has been with us every step of the way.

Unknowledgeable, unhelpful, uncaring. This is a long story that starts with buying our home in…read moreTruckee and insuring with Farmers in 1991 with Ray Craig as our agent. He retires and Ms. Swift takes over. Fast forward to 2014, when we get our bill and it has tripled. I could get no help from Ms. Swift to find out why this occurred. I had to make numerous calls to Farmers and deal with others in management finally to learn that my fireline score had been increased. Upon further research without assistance from my agent, I learned my neighbors' scores had not changed. Ms. Swift could not be bothered to follow up so I filed a complaint with the CA insurance commissioners office. This got results! I received a letter of apology from someone at Farmers headquarters, my fireline score was returned to what it had been and my bill went back to normal. Fast forward to December 2019, I get a letter from Farmers that my homeowners insurance has been cancelled. My husband and I are in shock. No courtesy call from Ms. Swift to warn us and provide any help or explanation. I call and find out from Ms. Swift's assistant that some, not all, policies in my area are being randomly dropped due to the fire hazard in my area which is Tahoe Donner and there is nothing I can do. We have thankfully moved on to another insurance company. Stay away from Farmers and especially this agent.

I was a loyal State Farm customer for eight years, always paying on time with multiple cars and a…read morehome insured. When my son was in an accident (not at fault, Dec '24), I called for guidance on how to file a claim. Only then did I find out State Farm required both the car and the driver to be insured--something Alex never explained or advised me on. I added my son to my policy in Dec '24 but ultimately filed the accident claim through the other driver's insurance, meaning State Farm never handled it. Two months later (End of Feb '25) my son moved out on less that great terms and took responsibility for the car, we had him retitle it in his name and he took it with him. We canceled our policy, but State Farm first had me sign and affidavit giving my word my son was not driving my other vehicles, then later demanded proof of his new insurance-- including company name and policy number, details I had no access to. My agent was useless throughout this process, never explaining my coverage, never offering real assistance, and only forwarding emails. When the underwriters started making demands, he gave me no advice, and his final email was downright rude--essentially telling me to take my business elsewhere. State Farm and Alex's lack of professionalism, communication, and customer care was infuriating. After years of paying into their service, I expected better. I've since switched providers, and if you're looking for an insurance company that actually supports its customers, stay far away from State Farm.

Terrible communication, told me me they would call me back, never got called back, I called them…read moreand had to talk to a different agent that after writing our policy never called to let me know how much he was charging and just went ahead and charged us. I couldn't call them back because I was sent to voicemail so basically left in the dark. After that we received letters saying our policy was canceled, wife calls them to find out what's going on and it's mumbo jumbo about underwriting and not to worry about it, told her the car was insured, she called corporate and found out it was not. Trying to get to the bottom of it and make sure we're insured, Mario told my wife to shop with another company after she has been with state farm for over 20 years. Negative 1 star of possible for a terrible experience.

truly top-notch attention and service. I would give them 10 stars if I could. We have all of our…read moreinsurance policies with them: Home, umbrella, autos.

great service, helpful and professional. the best part is efficient and knowledgeable.read more

This insurance company is a rip. They charged me $2400+ to insure 4 motorcycles. I got better…read morecoverage with Farmer's Insurance for almost 1/2 the price ($1400)!

I have had insurance policies with several different agencies over the years. I was somewhat…read moreunderwhelmed with my last agency and reached out to Dave for some quotes. I was rear ended last year and my former agency reported that it was my fault (how you can be at fault being rear ended is beyond me)! I only discovered this mistake by contacting Dave who did a thorough investigation of my record and made me aware of this! If it wasn't for Dave and his dedication to helping his customers this mistake would of gone unchecked and on my record for up to 5 years. My former insurance company had absolutely no interest in correcting their mistake. Needless to say I dropped my old insurance company and now have all my policies with Allstate. I believe that Dave really spends the time with his clients and would have absolutely no hesitation recommending his agency.

30+ days and my poor 80 year old father who is a veteran is without a car and without his money…read more State Farm continues to play a game and torments this poor old man who apparently is not entitled to his money after his Jeep was totaled. I went into his office with my father and I have seen what he is all about. Pathetic when a company will not honor their contract. But you know all of this is in vain, when you don't have a conscience you just don't care. And there is no more "Like a Good Neighbor". State Farm just isn't there! Update... We just got the electronic document to sign 30 days after said accident and now they're trying to nickel and dime him and his deductible is 250 and now they're trying to say his deductible is 500. :) At what point is it time to get nasty and involve a lawyer? Okay so he pulled his policy and it states 500 deductible collision 250 deductible for comprehensive. Shouldn't the amounts be listed on the cards themselves? And to think I have an umbrella policy and know that I can't bank on getting my money in a timely fashion. What's the point of having insurance then? 2nd Update: Oh but wait, there's more... I was told to not mess with the Alpine Wireless Car Play receiver I put into my Dad's Jeep not to mention the Maestro Unit I put in as well. We were told we would get compensation for adding in aftermarket products from our agent. And now they are reneging on that as well. I agree with Cynthia M. in her review. You would think also if an 80 year old man would walk into an agent's office the least the agent can do is offer his something to drink and pull out his chair and thank him for his service and ask how are you feeling? Clay did none of this! On the contrary after a previous phone call, he had asked us "Why are you here?" when we had entered the office. 3rd Update: Father received a certified letter in the mail from State Farm. Letter dated Feb. 24, 2021. Was not post marked until Mar 3. We just received notice of this yesterday and we picked up the letter. In the letter it states they were trying to get a hold of him and are unable to reach him. But in a court of law we can prove that he has been calling them over several dozen times and then we were told by a manager that the money is being wired into his bank account. He should have it tomorrow, they said that to him on Monday of this week. Wednesday morning and alas no money in the account. If father doesn't receive his money we are forced to sue a company for failure of honoring their contract. This is how big business torments a poor 80 year old veteran. Further update, Dad just got off the phone with Bank of America there is no wire going to his checking account from State Farm. 4th Update: Continued lies from State Farm still no money in his account. Furthermore, Dad has been with State Farm for over 50 years. Man do we miss the days of Mike Delay.

Was with State Farm 15 years in Calif. Stopped in this office to see about a Nevada policy. The…read moreexperience made me go with AAA down the street.

Hands down the BEST insurance agent around! Super personable, professional and attentive. He also…read moresaved me so much money on my insurance needs and cut my homeowners insurance in half. Bundle with other products and save even more! Call him now for a quote!

Enrique is the best insurance agent in Nevada! He not only helps you get the best rates possible…read morebut also goes above to explain and help you understand everything! From car to life insurance he has you covered!! Don't wait any longer, give him a call today!!

I received courteous and very efficient service from "LIZ" and "JESSICA" and I got my funds, within…read moreminutes, at this Dollar Loan office. I'll look to Dollar Loan for all of my short-term borrowing needs. Also, their website and online access is very slick. Your account payments, contract signings, and status inquiries can ALL be done online. These are intended to be SHORT-TERM loans and they don't charge any additional fees.You can borrow for as short a period as one or two days and there's no penalty for early re-payment. They are head and shoulders above a "Payday Loan!"

Lets put it this way; I'm a long time customer and a "well seasoned" borrower of Loan stores. I…read morehave ran into financial difficulties in past, one of which I lost everything and was in transition living in hotels and seeking medical attention and looking for affordable housing. I was forced to move to where the treatments were and lowest rentals were, including during the COVID crisis. It was a double whammy on me physically, mentally, spiritually and yes, financially. And after my devastating losses, including my health due to The Paradise CA Fire, of Nov 8, 2018, Dollar Loan has always been there to help me through these years of coming up short financially. Now hear this truth, some persons are irresponsible and some are really in need. In this case I went back to Dollar Loan, not because I really needed it, but it's the holiday season and I'm splurging because I'm getting a pay raise next month that will cover at least 1/2 of the payment. I figured it out for my budget first. So I can now justify using Dollar Loan for a Christmas loan. They deserve my business because they were so good to me in the past. Now, I would not recommend that anyone should carry out the full one year contract. Know your daily interest and try to stay ahead by making extra payments when you can. I learned this from past, and it gives you additional freed up credit that you can draw from if needed in future. Keep in mind that you can not be charged interest before it is due which is daily in this case. Don't look at all the interest charged on the contract. That's only if you carry it out all the way. When you pay it down more as you can, then you'll owe less. Most other Loan Companies in this area will not give you a long time to pay. Usually only three months. In this case, Dollar loan wins the day by allowing a longer time to pay, therefore the monthly payment is lower. This gives time. Time is everything when paying back. Now you have the opportunity to play catch-up, since you have smaller payments that fit your budget. You get it? Now you have the scoop. The loan process is nearly effortless. Have your income letters or proof available to upload or show them in person and a picture ID. The other info is very little. This store has especially professional and kind persons working at it. They will push to get what you need. Kristina was my loan assistant. So kind and easy to communicate with. Of course we give management credit as well. They are the ones who will ultimately approve or disapprove, the transaction. So dare not hide anything about your credit rating or other possible loans. Nevada laws permit them to see it and they will know. Anyways, Thank you for not flushing me, and Happy Holidays to ALL!

Jacob was a great help and very kind. Everyone here was understanding of my wild son having to be…read morewith me. A bit pricey.

Tried to resolve a 2023 tax problem. Started trying to contact them last May. On September 30 IRS…read moresent a notice on intent to seize. my property. Tried again to work things out and got the runaround. HR Block promises 100 per cent satisfaction and 100 per cent correct filing. I got neither'