Jessica, John + the team are incredibly wonderful to work with. This is the place to go for a…read morecommitted staff, quality work, honesty + friendly service. What else could you ask for?

I decided to take a chance & bring my car to Hometown after someone recommended them to me because…read morethey are closer than the mechanic that I normally go to (he is great & I never have to spend a fortune with him). I had them look at my car because I've been hearing a loud cracking/creaking sound coming from the front. They look it over & told me it was my struts & shocks. I paid over $1,800 to get them replaced. When I picked my car up, it was still creaking; same sound. I let them know & they told me to come by & take a ride with one of the mechanics. He heard the noise clearly within the first 5 seconds of me driving it. I brought it back for them to look at & they told me that they "accidentally" put the wrong part in my car. They then replaced it with the correct part; great. When I picked my car up for the second time, the same loud cracking/creaking sound was happening. After I sent videos to them from my dash cam (which has the date & time on it) and from my phone of me pulling into my driveway (both in which you can clearly hear the LOUD creaks) I went to the shop and spoke with Jess. I told her that I was extremely upset and frustrated because I just paid almost 2k to get work done on my car that it didn't need. She was very sweet & we worked out a full refund. I will give them credit for that because the situation was handled very well. They knew that I would not be bringing my car back to them and had plans to go to my main mechanic to get it fixed. They told me "We really would love to know what the issue is with it. Please keep us updated when you find out. We are so so sorry about our mistake". Considering how well they handled the situation & how kind they were to me about it, I decided to give them another chance to listen to the sound & get the issue fixed. I dropped my car off for them to look at yesterday. While my car was getting looked at for the third time, I ask them for a quote for a battery replacement on my boyfriends car (the one I have been driving while mine is in the shop) because it won't start without being jumped. They sent me a quote. I accepted & they told me to bring it to them this morning at 8 AM to get it replaced. They texted me a couple hours later about my car, telling me that they heard noises coming from the back & a slight noise coming from the front & I would again need to drive with a mechanic so I could "mimic" the noise. They told me "We had 4 people drive your car & no one heard the creaking". Feeling very frustrated yet again because everyone that I drive with hears the noise and they were heard clearly in the videos, I called my main mechanic and told him about the issue. He immediately reassured me and mentioned a couple things that could be causing it, which Hometown never even thought to look at. I decided to text them back & thank them again for looking at my car, but told them that I would not be going through them to get this problem fixed. I asked them to leave the key in my car (I had my fob to unlock it) & I would be there after work to pick my car up & be back at 8 AM today with my boyfriends car to get the battery replaced as planned. They responded with "ok." When I went to pick my car up from their lot after work, my car was UNLOCKED WITH THE KEY INSIDE. That is extremely frustrating & upsetting especially with the amount of car break ins in Portland recently. Regardless, I still showed up this morning with my boyfriend's car to get the battery replaced because he needs it done. When I walked in the door, the owner looked shock. I told him that I was here to get the battery replaced. He said to me "I know what you're here for. I just didn't think you were going to show up" even though I told them I would be there in the morning. He then processed to tell me that he is not going to change the battery in my boyfriend's car because I was denying their services. He was extremely rude & basically accused me of trying to get free services from them. They were fine with giving me the refund & me bringing my car to a different mechanic to get the issue fixed at first, but since I brought my car back for a third time & ultimately decided not to have them work on it, they deny my boyfriend service just because I'm the one bringing his car in? They wasted my time by having me drive down this morning when they knew they had no intention of replacing the battery. I don't have any faith or trust in them to fix the actual issue with my car & was not going to give them any more of my money to fix something on my car that they think "might" be causing the noise. I do not recommend Hometown to anyone. Not only are their prices ridiculous, but the mechanics don't seem like they have any clue what they're doing. Stay away! The attached videos are from the night I picked my car up for the second time... after they put the correct part in my car. If they can't hear that noise when they drive it, they need to get their ears checked.

My sons car was on an accident - great service, responsive and helpful - I even left the hire car…read morewith them so I didn't need to return it - 5 stars

EXCELLENT, EXCELLENT, EXCELLENT. I just picked up my Mazda CX-9 from Olenders in East Windsor…read more The repair work was flawless; every replacement part aligns, and the paint color matches perfectly. Bob (the estimator from Olenders) is a real pro. Not only was he super knowledgeable but he was able to explain the work needed and he provided a quick and reasonable turnaround time. He even successfully advocated for me with my insurance company. You can't ask for more than that. I trust these people! One more comment, Olenders detailed the exterior of my car and it looks great; they gave it back to me way better than the way I left it for them.

This is our second time using T&J auto body. I can't say enough great things about them. From start…read moreto finish, the experience was outstanding. The team was professional, communicative, and clearly takes pride in their work. Our car looks absolutely amazing. The repairs were flawless, the paint match is perfect, and everything was completed on time. They made the whole process stress-free and the owner provided several ways to repair the damage ultimately saving us money. If you're looking for quality workmanship and excellent customer service, this is the place to go. Highly recommend!

Huge body shop hidden in an industrial section of East Hartford. Skillful, honest. Quick to fix a…read moreminor problem at little or no cost.

Bosco's was tremendously helpful after my sister suffered a collision while stopped at a traffic…read morelight. The insurance company wanted to settle her claim at 1/2 the replacement value of her van and would "total" the van! It only had a slight dent to the rear right corner and busted tail light! After quite a go around with the insurance carrier we, with help from the staff at Bosco's were able to secure complete repair without a penalizing "salvage" title and the van looks great! I would highly recommend Bosco's for all you auto-body and repair work

this is the only place I will take my car for repair. The staff is not only extremely…read moreknowledgeable, honest and accommodating, they take the time to explain things and are nothing but courteous and ethical. I recommend them to everyone !

I see why Brookfield was so highly recommended to me. Two relatives had their cars repaired at…read moreBrookfield after auto accidents, and were very happy with the service. So, when my car was damaged I remembered the recommendations. I just picked up my car and am very happy with the repairs. The entire process was stress-free. Frank gave me a call at each stage of the process with updates, which was so helpful. Zane and Frank are great. They're both kind, knowledgeable and professional. Thanks for everything guys. I absolutely recommend Brookfield if you want quality repairs done on your vehicle!

Brookfield was highly recommended to me by someone I trust, so I was surprised to have a lousy…read moreexperience. I needed the front bumper replaced. I was told Brookfield did a great job with paint so I was surprised to see a blob of paint left behind. Frank came out to look and said, "Oh, that's the manufacturer's mark." This was, of course, a lie. So, I had the tech come out and look and the first thing he said was, "Oh, that shouldn't be there." He gave me two options: take the car as is, or come back (it needed to be completely re-done to fix this problem). Ultimately, I decided to take the car, but I asked him, "what happens if paint starts to flake off" and he said there was a "lifetime guarantee of their work, for as long as I owned the car." I asked whether this was in writing anywhere, and he said, "it's a verbal agreement." Hmmmmmm..... By the way, when I went to pick up the car it was filthy -- it had rained and there was mud caked in the wheel wells. And there's something weird they do with billing: they don't charge you X dollars for paint, they charge you X dollars per hour of paint. Um, wut? On the whole, I would not say this was a good experience. I didn't appreciate Frank's attempt to con me.

Best Body repair shop in the state HANDS DOWN! I cannot be more happy with the job Ron and his team…read moredid with repainting my front bumper, ABSOLUTELY ASTONISHING!! Don't bring your vehicle anywhere else but HERE! With my color being hard to match, Ron made it look like my car came straight from the factory. True madness.

Ron and his crew do an awesome job from a bumper cover replacement to a major crash repair. Quality…read morework!! Definitely recommend!!

I have been taking my 2019 Mercedes GLC there for my annual service for the past 4 years, and I…read morehave no complaints. I find them to be very honest and trustworthy, and as a woman, I never felt like I am being ripped off. The Mercedes dealership will never see me again.

Finally found a great mechanic. Sadly my car was beyond repair (Mini Cooper), but they were honest…read moreand helpful. Told me the error codes, explained the process of elimination for how they figured out what was wrong. I will be coming back here 10/10 Follow up m; I did come back and the owner Jeff helped fix my dodge tailgate. So helpful and reliable.

Turnpike Motors opened in 1969 with about 5 employees, now they have about 35. They are a factory…read morecertified collision repair business with trained automotive professionals. They provide auto services for commercial vehicles as well as all makes and models. The services provided are, frame realignment, auto painting, glass repair, paintless dent repair, wheel alignment, RV repair, commercial auto body repair, and collision services. Unfortunately, we were in a fender bender and needed our vehicle repaired. I can't comment on pricing because we went through our insurance. From the day we dropped off the car to the day it was finished, it was 13 days total. They mentioned it could take up to a month because they had to wait for parts from the manufacturer, so this was pretty good. Also, they would send us daily texts with updates on our vehicle. Dropping off and picking up the vehicle was easy. Most of the people working there were cordial. The parking lot was spacious; it was easy to get in and out of; it is in a convenient location. The repairs that were done on our vehicle was good. Overall, a good body shop to get auto body repairs, especially if your insurance covers it.

This is actually the second time I've used Tpke Motors…read more First was for my daughter's Honda and just recently, my Toyota Rav4. I was totally impressed with the quality of workmanship afforded my daughter's Honda, so I didn't think twice about taking my Toyota there. Melissa and Mike were professional and it was apparent from the start that these folks knew their "stuff". Because both were insurance claims, these people arranged for rentals to be picked up at the shop, and because there were "issues" with the estimates, they contacted the insurance adjuster. I did absolutely nothing, other than dropping the vehicles off and picking them up when the work had been expertly completed. Highly recommend them if you require QUALITY and TIMELY repairs.