Great place to have your vehicle serviced. The people are great to work with and do just about any…read morerepairs required. Never had a problem with them fixing my vehicles. They don't tell you to fix something that doesn't need fixing like most other places do

No matter what you need done to your vehicle, or the type you drive, D&M is the place to bring it…read more These guys go out of their way to make sure their clients are happy. Their prices are reasonable and they are all so kind! True story: My husband and I were heading home from a funeral last December. It was pouring, and out of no where we got a flat tire. We pulled into D&M to get off the road. The shop was closed, as it was a weekend, so we tried to change the tire ourselves. Mike happened to be in the shop and saw us outside. He told us to bring the car around back.He took the car inside and changed the tire out for us. He certainly did not have to do that. While we were already loyal customers, Mike certainly confirmed that fact for us that day. We are forever grateful!

Great company, responds swiftly and great equipment. Owner is fair and understanding. Also highly…read morequalified

These people take advantage of people in desperate situations by robbing them blind. Charged me…read more450.00 just to move my rental truck off one of those poles at the gas station that I stupidly got stuck on. Took 5 min to pull the truck off. Sad part, I ask how much it would cost before he did it. Then told me he had to find out, pulled it off and then presented me with a 450.00 bill. Then said if I didn't pay they would tow the truck. I am devastated that our community is being treated this way. Shame on you

Unprofessional, broke down in Barkhamsted. Was originally given a wait time of ninety minute, which…read morequickly turned into two hours. Disbatch then told me it would be another forty five mins. Reluctantly I waited and they never showed. Gieco called them again and they declined their calls and when they finally answered they said thirty more minutes. They never showed and disbatch gave me the drivers number directly. The driver was very honest with me and gave me the real wait time of six hours. Gieco called them back and they said they had no eta for me. Disbatcher will say anything to get you off the phone... Leaving a young woman on the side of the road for hours alone with no confirmation anyone is coming... Won't foresee using them in the future.

Used gieco to request roadside assistance. When the tech arrived he was friendly and helpful with…read moreswitching out my tire which had a nail in it. He was quick and efficient! He arrived in a timely fashion as well! Would recommend

Update ... I am happy to say that Merli Auto came through and replaced my door latch and fixed my…read moremirror. Although our first interaction wasn't a plesant one upon meeting everyone I received "much better" customer service. I appreciate my car getting taking care of in a timely fashion and the mistakes made by them corrected. I respect that they handled things and made my experience with them better then the first time around..

Didn't feel like they were trying to take advantage of me so I'll be back…read more I always try and support local businesses if I can.

Absolutely amazing experience! We drove our 1966 Thunderbird in with leaking brake fluid. They…read moreimmediately diagnosed and fixed it, and were as friendly and professional as ever. Cannot recommend them enough!

My car had a broken front axle (which made it impossible for the front wheels to roll) and was…read moreparked in a very awkward spot in Granby. Nick, CFAC's VP and an experienced driver, showed up exactly when the company promised he would arrive, did a spectacular job getting the car on board his flatbed and got it to my mechanic in Canton right on time. Great job and well worth the reasonable price that CFAC charged.

Best towing company around! They were fast at getting to me and the people are very nice and…read morepolite. The tow truck driver was very good at towing the car. I will definitely use this company again if I need another tow down the road.

I ended up getting 2 tows in the same day, one was long distance. Great service and friendly…read moreconversation.

From the owner: Fast, friendly, experienced towing service available 24/7 in the western MA, eastern NY and NW CT…read moreregion.