Brittany and Taylor we're absolutely incredible at fascinations. There wasn't a question that they could not answer. They were kind funny and enjoyable to be around. Thank you, ladies, I will definitely be back! read more

This place is rad. It has a lot of cute lingerie, and a TON of options for toys. The workers were so nice and helpful. It was clean and well lit and had good vibes literally and figuratively. read more

Taylor and Brittany were incredibly patient & kind! We will be back! We had a lot of fun exploring options.

Horrible service. Said they needed to ID everyone and only made my friend show hers but didn't even look at mine nor the gentleman who walked in behind us. read more

Fascinations is an upscale store, which seems to stock almost everything you might ever want, or need. Both Michael and Vanessa are classy and helpful, without being on top of you. I agree with someone else's statement, that Fascinations is the Cadillac adult stores. Though I would upgrade them to a Mercedes, maybe even a Maybach. LOL Enjoy. read more

Lindsey was incredibly helpful! Amazing customer service!!! Store is beautiful and organized ! read more

Just left, I went in to buy a few toys. I bought a small pocket vibrator. The lady at checkout asked me if it was okay she tested to see if the product worked. I said I didn't care, didn't know this was their policy. However she's wearing gloves so. Go right for it I guess? Then this ladies like "you can't take things out of the package. Then drops the vibrator onto the counter it's being handled with hands and on counters. Then a guy comes by and is like here and opens it puts a battery in it, then turns it on bare hands and presses it against the dirty plexi glass between us to show me it works. Then gets mad when I'm like "I want a new one not one you've all handled with your hands" Like it's a personal product. Why would I put that anywhere near my body. Why didn't they just leave it in the package. If it didn't work. It's $20 I'd just go get something else. Woopdie do. The fact that they then told me why they all touched it was obnoxious. Listen I just wanted to buy it and leave. Please think about your customers in the future. You obviously don't care about touching products against things and your own hands and then them having to clean it and stick it in personal places. While you wear your mask for COVID. Like wow. I'd give this negative stars if I could. Never shopping at their chains ever again. read more

Great products and customer service. Employees were knowledgeable and helpful . Rebecca and Taylor were really cool and helpful

This location had exactly what I was looking for. I am a happy shopper. The sales associates were very nice. read more

Fascinations - The viral TikTok rose - Lingerie Near Me - Phoenix, Arizona

Definitely more of a softer vibe here. Lots of options but only for about 5 different things. Could use a larger size selection on outfits as well. Over all a great place for beginners. read more

Came in and received great service! Lots of choices for your personal preference Will be back soon read more

Epic products, damned decent prices and staff that's both super helpful as well as really friendly!

Angie did a great job just showing different products and got my friends hooked up. friendly and nice e people here. made us cimfortable.

Employees were friendly and helpful, asking everyone who walked in if the needed help without being overbearing in any way.

Great selection of toys and apparel. Angie did an amazing job of helping us out. Highly recommend!!

If everyone can be as helpful as Lee and Lexi at Cactus and Paradise village pkwy, this place will be the only place I come to! First time making a purchase and Lexi had just attended a class so she told me all about what I purchased and I thought that was quite cool that she helped me out. Lee was just really nice and helpful especially when I called in. read more

Rebecca was incredibly helpful and made my purchase easy. Super informative regarding the products they offer and very friendly.

I'll be honest I like some of the cute outfits there but I hate going there strictly because of the atmosphere. I will say that the employees are always professional but it is the people that come in there that creep me out but why would I expect any thing different because of the products they're selling. I wish they had a specific location that ONLY sold the cute little outfits there. :( My friend Shelly won't go in there because she feels like someone is going to sexually assault her in the parking lot! LMAO! Anyways I'll leave it in a positive note and the petite little outfits are awesome there! read more

Well I was excited to go look for a bridal shower and maybe find something fun for me. They had some really pretty stuff. As well as some fun toys and such. But my complaints are the sizing is wonky ? I'm small 5'2 and 139 lbs usually wear a sz small- med. I tried on a xl even & didn't for correctly? They don't give gift receipts or let you exchange ? I had told the girl working there when I walked in I was looking specifically for a gift for someone and that kind of thing should be able to be exchanged as long as the tags where still on? So I ended up leaving empty handed with out a gift or anything for me. read more

I love Fascinations! Me and my Fiance shop there often and love going to the different locations to check out the different items and setup. We were on a break and wanting to purchase several item's. My fiancee had to run back to work and i decided to stay and grab some of the items we wanted until the female employee on shift got an attitude with me and was incredibly defensive, rude and unprofessional with me because of the job my fiancee have. We will not return to this location nor will I ever reccomend anyone I know to go there either. She needs to learn about proper customer service and professionalism. 10/21/19 9:30 pm read more

girls helped out a lot!! Super cool products and really pretty lingerie and the prices weren't bad

super friendly staff!! educated us on product info and offered assistance on specific massage oils

I love this store. The staff is super helpful and nice. They always have my favorite undies on sale and new toys. read more

Fascinations - Lingerie Near Me - Phoenix, Arizona

This is a great place to get a myriad of adult accessories from clothes - toys, and everything in between. Alex is very helpful, pleasant and knowledgeable. #go read more

I do like the Fascinations brand. But, I cannot recommend this location. The store manager is inconsistent at best. He clearly has holds a great deal of favoritism to his worker and customer base. Not treating everyone the same way, while ignoring and putting out certain individuals. Once you enter the store you are usually greeted impersonally by an unknown associate because they normally do not leave behind the counter. After they remember they have a job, every sales associate will ask you "if you need any help" and you tend to feel overwhelmed. Very rarely do they ever change their tone or try to seem interested. After realizing you do need immediate assistance at the moment, the sales associates and manager will continue to ignore you and disregard any present company in the store. More than often you will end eavesdropping in. The subject matter usually consisting using and receiving their free products and their sexual exploits / activity. Granted, they have a lot of apparel. But, so does Target which is right next door. Additionally, their location brings in a lot of young people. They do not ID everyone which is a major offensive and potential risk to anyone's social status who may be present in the store. Beware!! read more

Do not do not trust them when they say a toy needs to be charged first , I bought a toy there the satisfyer to be exact , I was helped by one of the women there , they're supposed to test the toys before you leave , this toy did not come on . I was told not to worry and to let them know if there was a problem , that night I went home and charged my toy . Guess what it didn't work at all . I called and asked to speak to the girl that helped me but for some reason she was "never in" I've shopped here mutiple times not to mention the night I came here I spent 280.16 all I was told is we don't take returns , even though they sold me a defective toy. I've reached out to the company that makes the toy and no response . Beware if you trust this place to spend money . Will not be returning. Please don't lie to customers and tell them you'll take care of them if you aren't it's bad buisness. This toy wasn't used once since it never worked , the manager Tati even asked me to bring it in to charge it as if she was going to do so , but nope no help of course BEWARE read more

Loyalty means nothing. Been customer for years and never again. If I could leave 0 stars I could Train your employees to do their job right. Doing a half-ass job is the same as doing nothing. Your employees can't do their job correctly then you shouldn't be in business read more

The Staff were amazing. Especially Ally. She had a lot of product knowledge. She helped me find the perfect top quality products and made sure I bought what I was looking for. Alway love shopping at Fascinations! read more

I figured that with my new summer body, it's a great time to try out some lingerie. I walked in absolutely feeling myself the other day. I picked out this one set that I felt so confident in. Great purchase and the staff was incredibly nice. It was time. I couldn't wait to show it to my wife. I put it on right away and headed home. When I walked in the house, everyone gasped. I felt stunning. The next day my wife left me. Turns out my son's 5th birthday party isn't a good time for me to walk in wearing women's lingerie. I think my wife was just jealous of how fabulous I looked. Whatever, I love it. Highly recommend this place! read more

absolutely amazing place with an amazing employee Whitney she showed us our stuff we were buying and went above and beyond

so close to home and so well organized. my favorite place to shop. definitely recommend stopping by especially since staff is super nice.

Lisa was a fabulous help. Rock Star customer service. Will definitely make this place my shopping spot.

There are so many give away right now. Black Friday deals have some major deals. The store is very nicely laid out. The new location rocks.

Best Fascinations in the valley!! Tons of sexy lingerie to choose from at wonderful prices!! All sizes available. Super upbeat and happy staff willing to help you choose the perfect outfit!! Super clean store and fitting rooms. read more

Very kind and very helpful! Leyna was the one to show me some great products and gave me a lot of great information! Thank you!

Mikeal made us feel so comfortable and was so incredibly sweet! 10/10 experience! Will absolutely be back to visit.

Go see Macey at this store, she is very helpful and won't try to sell you something you don't want. My husband and have been coming to this store for 10 years. Love this place. read more

I was visiting from out of state and looking for a special gift for a loved one. I was greeted enthusiastically by Alexis who made me feel right at home and made my day. As I shopped she would periodically check in while not being too intrusive! I LOVE this. When I needed help, she was very knowledgeable about the product and I decided to make the purchase. I will be going Back when I am back in town. My shopping experience was very pleasurable and not awkward at all! I kind of wish the store could do classes or demonstrations on some of the products! All in all, I've decided I very much like this chain of stores, but Alexis kinda took the cake with her award winning personality. read more

Victoria is awesome!! She so helpful and knowledgeable, made shopping confrontable and causal.

Zack was so helpful! He answered all of our questions and helped us find a toy suitable for us. He even got a few for us to turn on and make sure we liked the vibe. We definitely came in for something else and are leaving with his suggestion instead. Thanks so much zack!! read more