Went a couple of weeks ago as I wasn't sure why my new-ish computer wasn't fully turning on. My…read moreissue was addressed and fixed on site within a little over a day. Prices were reasonable and customer service was good as well. Definitely worth it!

my iPhone 11 screen was not working, the left side was not responsive and it was impacting my daily…read morejob... I have been here once in 2018 for the same screen replacement for my other phone. I checked in again and Heather said, "Yeah it could be fixed, it's a simple case of screen replacement." She ordered the screen (she did not have it with her) and in 2-3 days, I checked again, and it was available, went there, and in 10-15 minutes she fixed it. it's been 7-8 days and though it's nonbrand, it's working fine. She also gave a warranty for 1 month so I am keeping an eye if anything goes wrong. Overall, good communication, and service by Heather.

Dropped my phone in the water while docking my boat and it ended up sitting underwater for probably…read more20 minutes before we finally got it back. Thought it survived at first but later on the phone completely died and I was pretty convinced all my photos and stuff were gone for good. Someone told me to check this place out and I'm glad I listened. Alper was the one helping me and somehow got the phone working long enough to transfer everything over to my new phone. I honestly didn't think there was any chance of saving it. Super nice guy great service and they seriously saved me from losing a ton of important stuff. Couldn't thank them enough and definitely recommend this place.

Walked in no appointment and was out the door 10 minutes later with my phone looking brand new…read more Great personable service. Will come back!

No request seems unreasonable, and the results are always beyond expectation. "The Cobblers" are…read morealways kind, helpful, creative and professional.

Great local business…read more I gave them a challenge (self inflicted) to help correct. Turned the shoes around, good as new.

Here's the "magic word" SUCKS! Tried to call about a guitar evaluation for an Epiphone guitar…read morebecause they were referred to as Epi authorized service center and I get cocky run around and I didn't say the "magic word?" Can't stand people who hate their jobs.

I have had amplifiers repaired, modified & serviced by Dave since 1994. He has always done a…read moreterrific job for me. Bill has worked a several guitars for me over the years, his work is first rate. Thank you Dave & Bill for everything you have done to help me in my quest for Tone! Most sincerely, Steve Shearin

Getting my phone replaced was a great experience, which is crazy because you never think about the…read more"experience" of getting a phone screen repaired. Anyways, I messaged the company and got a quick response. Next thing I knew I had an appointment with Josh to get my iPhone 6 phone screen replaced. He agreed to meet me at a Barnes and Noble conveniently located 2 minutes away from my work. I met with him during my lunch break and was done with the whole process in under 30 mins! In case you're wondering, here's a selfie Josh accidentally took with my phone once it was all fixed:

Wednesday, 3/22/17 @ 10:50 AM: Running in to path to go in…read moreto World Trade Center to catch my 11am Criminal Procedure class as usual. Threw my water bottle upside down in my Herschel Backpack - If you own a Herschel, you know that there is a separate velvety, soft compartment to put your lap top in. As I was walking towards my law school, I felt wetness on the bottom of my backpack. At this point I am praying to God that water bottle did not spill in my lap top compartment. YOU GUESSED IT; IT DID. Of course, my MacBook Pro did not turn on the whole day; handwritten my notes for the rest of the day. Meltdown; heart palpitations. End of Classes, 3/22/17 @3:35 PM: I'm now at the Apple Store in World Trade Center. In the edge of tears. Long story short, they could not fix my computer and my best bet is to look for an independent company to recover my data. I may not be a doctor or a scientist looking for the cure to cancer. But, as a law school student who is about to graduate in May 2017, who is also a clerk at a firm in NJ and a judicial law clerk for a Judge in NY, my notes and work product = HOLY GRAIL Home, 3/33/17 @ 4:25 PM: Performed one google search after another to look for a company that I can trust to recover my data. After a plethora of results and semi-convincing people telling me that I have to ship my laptop to various places, i.e. St. Louis; California; etc., I knew that I needed to find a person who I can personally and physically see, speak to, and interact with. I am too paranoid and skeptical for my own good and was simply not comfortable to ship my MacBook to anyone. Found someone local. Spoke to previous clients for a reference and found that his turnaround time may not be as quick as I want it to be. Helpless and hopeless - NEED MY MACBOOK FIXED ASAP. @ 5:45 PM: Found Intrepid - Josh's company with amazing reviews. Called him. He texted back because he could not pick up. He was able to ask me relevant questions right off the bat and was able to give me a little bit of comfort, but not too much hope. He did not want to over promise and under deliver, I later found. I made an appointment with him for Thursday, 3/23/2017 at 6pm. Thursday 3:23 @ 6PM: YES HE IS MOBILE. YES HE COMES TO YOU. He arrived at my house right on time. He even offered to take his shoes off, which I really appreciate since we do not wear shoes in the house. He got right to work and was prepared. He was thorough, quick, smart, and very efficient. When he tells you that he will be done in an hour, that is literally the case. YES MY DATA WAS RECOVERED AND I AM NOW A NORMAL PERSON AGAIN!!! Thanks to Josh, I have all of my data and my hard drive is now safe and secure. For those of you who are wondering: my MacBook is no longer usable. But, that is NOT why I needed Josh. My MacBook was the least of my worries. I bought it in 2010 and should I not able to be used again, I did not mind. All I cared about was my data, which Josh DID save, recovered, and even gave me a little storing container and pouch to store my hard drive in. I now have ALL of my data recovered from my hard drive AND the proud owner of a pretty and shiny MacBook Pro with touchbar as an (early) graduation gift from my parents =) =) I am forever indebted to Josh and WILL call him whenever I need any technical support. I asked; he availed himself. Prompt; knowledgeable; polite; competent; thorough; reasonably priced; responsive; accommodating = ONE OF A KIND. THANK YOU JOSH!

Explained what the issue was with my vacuum and provided me with options…read more Repairs were done on time.

Walked in with my Dyson vacuum (battery no longer worked) and was given great free advice…read more Appreciated the tips and be sent me on my way with a plan of where to get the replacement battery at the cheapest place online. Thanks! I'll be back when I have a true problem.

another positive experience here. technician was able to work on my ipad immediately.read more

Not just for laptops - also iPhoneMD! I wish all of my problems could be solved this easily. I came…read morein on a Monday afternoon and showed Tom my phone's broken camera and camera lens. He said no problem - he could order the part and have it here the next day. I had to pay a down payment under $100. Came in today and the part was delivered as mentioned and they fixed my phone within an hour and I paid the balance. Good as new. Incredible. Staff were very nice and transparent. Thanks for the quick and quality support!

I attempted to replace my MacBook Pro battery with some success, but messed up the connector to the…read moreribbon cable, so it was not charging. A comparable replacement MacBook is about $4500 today so a repair is a good option. I brought it to Paul and he fixed it in less than 15 minutes, and charged me $45. I definitely recommend him, for both his expertise, and the entire customer experience. What was also noteworthy to me was that while in his shop, another customer came in and interrupted my session with Paul, while he was making the repair and finishing up. The gentleman appeared to be challenged. Paul was kind and gracious throughout the experience. I would recommend Paul to anyone who has computer or iPhone issues that need addressing. Good values. Exceptional knowledge and expertise. Thank you Paul.

This is a very rare electronics repair company, I have a Marshall Bluetooth speaker that was static…read moreand disconnecting from Bluetooth. Paul gave me a guestament since he didn't know until he opened it up. His price was much less than what he said, so I feel he's very honest and not out to rip you off. One more thing, when I picked up my speaker he told me he was a marine and that he was repairing radio equipment and that's how he started his career. my oldest son was also in the marines and i think that's another reason to deal with him and all veterans that served our country...Rich Jankowski

My 1 year old laptop screen just went black. I dropped it off Sunday for a diagnostic and the…read moreproblem was with the software. They promptly called me Monday and clearly explained the problem and the cost to fix it. It was ready Monday afternoon for pick up. Fast, efficient and fair company to deal with. Highly trust their work ethics!Ill

know what they're doing and unusually generous. They gave me two new chargers for free!!read more

Awestruck! I lost my internet connection after I disconnected something in error. I had been…read morewanting to clean up the maze of unnecessary connections behind the TV . When I lost the internet connection I had to act, so I called PC Problems. Technician arrived promptly and got right to work. He unraveled the spaghetti bowl of wires and connectors behind the TV and upstairs in the office area. In no time at all, Maurice sorted out the mess and restored my sanity. I am DELIGHTED!