faulty machine broke my car mirror, owner promised he would take care of the damage. after a week…read morehe calls me saying he can only cover half which I felt was unfair. i told the owner I'm taking my business elsewhere to which I received a very angry call. would not recommend going here

The perfect car wash experience. Strong pressure washer, consistent foaming brush, and I was able…read moreto give my car a great detailed wash in just over 10 mins for only $10. If you're a former Super Wash visitor like I was and you're also unsatisfied with the changes they've made, Ultimate Car Wash is the replacement you're looking for. They have the *correct* payment system that Super Wash did before, that charges you based on the total time that you're there. Cannot recommend this place enough.

Care wash and detailing services were outstanding. Staff was friendly and very helpful. A great…read moreexperience

We recently got the car wash membership and have been very pleased. We mentioned to Rudy when we…read morebought the membership how rough our dogs were on my car and he mentioned they did detailing. We opted to get my car detailed today and are very pleased! It looks nicer than when I bought it. The detailers did a great job and even got off paint transfer from someone sideswiping me while I was at work. We really appreciate Rudy and the whole team for giving my car a facelift:).

Thought I'd share in detail my experience from today…read more I arrived at 12:59 PM and there was nobody in line in front of me, additionally no cars on the line getting washed. There were 4 cars in the bays getting dried and the interiors cleaned. I asked for a #4 (The Ultimate) I walked in to pay and when I came back to the windows at 1:03 PM, my SUV was in the tunnel and being vacuumed and the mats were being cleaned. During the colder months they apparently move this step inside in order to stay warm. With 3 kids and a 3 row SUV, this process took a little while but that was expected. Two guys were working on this By 1:08 PM my car was starting to get washed. Another car came in behind mine and stalled my SUV being washed for 6 minutes. By 1:23 PM it exited the wash tunnel and was put in an indoor bay to dry and clean the interior. Two guys worked on drying, wiping down all doors and the door frames, cleaning windows inside and out, cleaning the dash, steering wheel, cup holders, center counsel, replacing mats, polishing the rims and tires, going over spots missed vacuuming. Literally watched one of the guys pick lint off of the back seat. The entire time my car was in the bay, these guys were working on it and doing something. By 1:42 PM I was returned to my car, handed them the claim check and a tip and was on my way. That's 43 minutes total for the entire process and aside from the 6 minute stall, my SUV was being worked on the entire time. This is not a gas station car wash. This is a hand carwash done with attention to detail. Bring a book and relax. Again people, go at a non peak time and be patient. If there is something you notice wasn't cleaned, ask them kindly to go over it. If you didn't pay a detail, however, don't expect ever crack and crevice to be spotless.

I've the monthly ultimate package for a few years now and the price has gone up a little bit now…read morethe vacuum station has been removed, they still vacuum with smaller ones but it doesn't so the same. I'm still charges the same but they no longer have the underbody wash or the wax. I'm paying for service but getting ripped off. I'm done!!!!

Very good service accommodating the people here are great to work with and the work they do is…read moregreat. I brought you my cards here and they always do a fantastic job. It is worth giving them a call.

I paid for the Supreme Hand Car Wash, which is advertised as providing attention to detail for both…read morethe interior and exterior. The package was $46 plus $5 for a midsize SUV, so it came out to almost $60 after tip. Our car was not particularly dirty to begin with. The main reason I chose this package was to have the interior properly vacuumed and wiped down, especially areas like the cup holders, center console, dashboard, and back seating area. Unfortunately, those were exactly the areas that were missed. There was still visible dirt and debris in the cup holders and around the center console. I actually wiped down several spots myself before taking the photos, and the dirt came off easily with a wet towel. The back seat area did not appear to have been cleaned at all. The seats were still folded down exactly as they had been, and it does not look like anyone took the time to put them back up in order to vacuum underneath or properly clean that area. I was in a hurry that day and did not have time to bring it up before leaving. I also trusted that the job would be done thoroughly because of the high reviews and because the service specifically advertises attention to detail. I'm leaving 2 stars because the staff was courteous, there was no wait on a Monday afternoon, and the service was quick. However, it was probably too quick considering how much was overlooked. For nearly $60 after tip, especially on a car that was not very dirty to begin with, I was honestly expecting much better attention to detail.

You could not pay me to go back here again. I had the most horrifying visit ever. Realizing it…read morewould cost me approximately $30 to wash my car in the self wash using my credit card I went to question the older employee. He began to accuse me and treat me like I was stupid and didn't know how to use the machine. I began to feel so threatened by him I actually felt the need to call the police. I kept telling him to get away from me as he was yelling at me on how payment works. I even spoke with the regional manager who seemed to not believe me. Said he has never received a complaint on him. This is the second encounter where this man has treated me like I was a stupid woman. I left with soap frozen to my car. There was no apology nothing. NEVER EVER WOULD I GO BACK. You could not pay me enough!

Basically same complaint as other recent reviews. This place was the spot to go too if you wanted…read moreto hand wash your car. Now they're basically just trying to force everyone into a membership. The cost is $5 for 3 MINUTES, yes $5 for 3 minutes and then like the owner said in his reply to the other person it's an additional .25 cents for 9 seconds after that. Do you know how insane that is? ABSOLUTELY RIDICULOUS!!! By the time it takes to go, put in a quarter, and then grab the wand/nozzle and go back to clean your car, you basically have like 1 second! Feels almost scam like now. Unless you wanna pay either $30+ or get a membership, don't go here

I had a " mini plus " detail on my car today and it looks brand new! My leather seats, every…read moresurface in the interior and my floor mats are impeccably clean. The staff was all friendly and communication about how long the process would take was fantastic. I'll be a repeat customer for sure

This place is TRASH! Took 2 cars here on a span of 1 hr. 2nd car was half assed... Didn't even…read morebother wiping the seat down. Talked to one of the guys and he said it needs a mini detail. I took my finger, licked it and wiped it across the spot and it came off. Could've just grabbed a rag and wipe it off. Lazy and incompetent worker! Skip this place. $50 for a car wash, and yall can't even do it right.

Brought my 2022 BMW X7 in for a full detail and window tint. The team at Prestige took very good…read morecare of my car. It looks like it just rolled off the show room floor. Interior is looking very good, including removal of the dog hair.

This place used to be awesome! My whole family used to bring our cars in every two weeks and get…read moreamazing washes for a great price. Every single employee was like a good friend. They truly knew us and our cars. They CARED about our cars. Since new management has taken over, everything went down hill. I wanted to love this place after it was sold but I just couldn't. The owner and all of the staff left. The atmosphere of this place is cold and unfriendly. The couple of washes I had since the management change were terrible. Dust and streaks left over, the back window was not even touched. Somehow they washed the whole outside but the window was nasty and dirty. One time they "forgot" to put my weather techs back in the back row of my car. I realized they were missing when I went to put groceries in the back seat after I had left. I immediately called and they said "they forgot". I've never before thought of checking to make sure my weather techs were put back but now I always do. (Could've been a total accident but the whole thing just felt off). I stopped coming here but occasionally will drive by just to see if maybe they've improved. It's very much hit and miss here. The past few times I've tried to come in, they're closed. The hours posted on the website say they're open but they're not. I've tried calling, no one ever answers the call. Today was the final straw. I arrived at 2:05pm just to see the closed sign on their door. My mom has come here on a random weekday, same thing. Don't waste your time coming here. You most likely won't even be able to get in. Don't bother calling, they won't answer either!

This has been my go to gas station and car wash for years UNTIL today. I've stopped here once a…read moreweek for years but after today I will not go there ever again. The facility has gotten rather gross and run down. Two of the pumps no longer run without constantly stopping and clicking off every 30 seconds. The car wash is an absolute waste. You can get a wash that is way more effective for a third of the cost. Today there was diesel fuel all over the ground and pump without any effort for it to be cleaned up. When I went inside to ask for assistance the significantly unhelpful cashier let me know that the pumps have been working fine and just 20 minutes ago the person used it without any issue so it must be what I am doing there. After being unable to fill my gas tank at the pump that continually stopped, I tried to go to another pump. After all, I was trying to fill up the tank, so I wouldn't have to stop and purchase gas two more times this week. The cashier never approved the purchase at the next pump that I tried. Disgusting grounds - dirty and unclean - rude and dismissive staff. This makes me sad because the owner used to take a great deal of pride in his store and shop. The service up until this year had been pleasant and worth the price.

I took my car for a $30 wash, requested my mats be cleaned - for which they charged another$10…read more For $40 the mats still dirty, lower front bumper not cleaned and sloppy interior clean. Not pleased at all."

Will, was nice and well mannered. He was very detail oriented I also was able to get a membershipread more

Went for a car wash today at Raceway in Fox Lake. I paid for the superwash which is suppose to…read moreinclude an undercarriage wash. No undercarriage wash was done. The dirt on the undercarriage wasn't even damp or any signs of water on the dried dirt let alone washed off. This is the second time this has happened. Time to find a different carwash.