Very bad experience! They changed my ac filter and now my car has a loud roaring noise. They…read moreliterally told me they were not mechanics and could not fix it and recommended I go to Firestone. I will never again go to Valvoline.

I use this Vavoline for vehicle inspections. Clean waiting area. Often no wait. Friendly staff…read more It's my go-to NC inspection place.

Quality work and excellent customer service…read more My Sentra was starting to have transmission issues. Aamco took it for a drive and tested the transmission fluid and found that the fluid was very deteriorated but nothing else wrong. Changing the transmission fluid worked wonders-the car is now running smoother and much more responsive and powerful, even then the highway goes uphill (where it was sometimes having problems before- now it's maintaining speed and power and shifting to a higher gear as it should). They even offer local transportation when you drop off/pick up. Thank You Aamco! Highly recommend, will come here for all maintenance.

With a free tow within 50 miles, you can't beat it. Excellent service and a knowledgeable staff!read more

Came to this location with my company vehicle. I'm amazed how they always pull the cabin air…read morefilter and engine air filter. The surprising part is even if my engine air filter needs replacing, they never carry it. Put it in the notes and either stock it or don't pull it next time. They provide tire rotation, but always make excuses why they can't do it or tell me the treads are wearing evenly. They are wearing evenly BECAUSE THEY GET ROTATED! I have no words. But they DO change the oil well.

Went in for break pads, rotors and tire rotation. The manager was on top of everything and kept us…read morein the loop of what was going on. Even gave us a discount. Will keep coming here.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They responded that they were not able to assist me with the problem, but they put me in contact…read morewith someone that could assist me, I will refer to them for future work that I may have.

Joel & cj took care of us, we had somewhere to be. & they got 4 of our tires fixed in an hour!!!…read morejoel was so friendly, caring & super funny. cj was in the back making it happen. super happy

Very disappointing experience with Pep Boys. I brought my car in for a front windshield wiper…read morereplacement and the job was already paid in advance through Hertz. I was told I would get a call on Monday, but no one ever contacted me. I waited over two and a half hours total with no real updates or communication, and I had to follow up myself on Wednesday. Because of this delay, I was unable to drive my rental car for Lyft during heavy thunderstorms, which caused me to lose work and income for several days. The lack of urgency and communication was unacceptable. I would not recommend this location based on my experience.

03/17/26 My husband…read moreand I are in our late 70s and we had several Dr. Appointments today. In between appointments the tire low air indicator come on my dashboard. Since the last Dr. Appointment was in the vicinity of Mr. Tire in Garner I decided to stop by to see if I could get someone to check my tire. I went in and a nice young man came to the counter and wrote up a ticket for the check up. Then another gentleman came very quickly and took the vehicle in back and checked the tire. Fortunately for me it only need some air added which the gentleman added plus checked the other tires for problems. I was willing to pay just to make sure all was safe on my vehicle. The young man told me there was no charge. I want to give these guys all my praise for their kindness. You don't find this too often in our world today. I will not forget them. Thank you guys at Mr. Tire!!!!

Need 1 tire replaced on my wife's ford edge, called ahead to confirm they had the tire in stock and…read morewas told the price was $189, person over the phone acted like we were hassling them just to check if it was in stock. Show up in person and are told the all in cost is $360+ from the same person that quoted us over the phone. Avoid doing business with this location, terrible customer service, you are annoying the person at the front by being a customer here.

They stained my car seats. Didn't tell me or offer any discount. I found the stain when I got home…read more I am very upset as this greatly impacts the value of my car! Plus a stain like this is nearly impossible to remove. Not only is this stain here but in the drivers seat it's obvious someone with dirty pants sat down. It's not as large or black as this stain but still something I need to figure out how to clean. I went for an oil change and tire rotation and they took over an hour.

Don't go here, my friend was told to pre pay so she could get her car the next day. She never…read morerequested but was told to do so and now David says she asked to pay and have the car broken into (slight exaggeration of course). The car got broken into and when she called to see what her options were, they were rude and not helpful. A simple "I'm so sorry this happened" would have gone a long way (: Rather than "mmm can't do anything about it".

Fire certain employees that don't know how to work with customers. Employee gave me refund a year…read moreago due to my inspection did not pass because I had an out of state window tint legal in California. Employee told me I could never return to this location for any services because of this refund I had a year ago. Firestone could not resolve this issue with me and played games avoiding what happened and has not given me any clarity or resolution about this.

They couldn't change out a battery because they said the screws holding the seat down were corroded…read moreand let the car sit for two days without doing anything. I showed them the corrosion before the work had even began and they said they would give it a try. (Battery is under seat which is just peachy). They said they were busy, so they might not get to it Monday. I asked when on Tuesday would be good, suggesting 3PM and that was "plenty of time." I called at 2:30 for an update and they said the technician wouldn't be able to work on it due to it being a safety issue. If the seat is unscrewed, obviously it would be dangerous. I told them to just remove the front two screws and it tips back (how I've changed the battery before). They said they would give it a try. I called back AGAIN at 6PM and they said, "Nope, still a safety issue and the tech was afraid he would bust the screw head off if he tried any harder." So, they jumped the car and I got it going. I went and bought the 10mm triple square bit and all the fixins to drill and reverse that screw out. Guess what? The screws came out easy, no issues. I think the real safety issue is they have someone working on vehicles who doesn't possess the strength to turn a ratchet. I would suggest that management require the person to perform a company mandated physical or an investigation. I'm concerned for the safety of an individual who is unable to provide a slight torque on a ratchet without fear of injury. This could be a sign of a serious medical condition, and I think Firestone needs to investigate the wrist and arm strength of this technician before they break their thin birdlike bones.