They suck at doing oil changes right after I did my oil change I had oil leaking into my engine…read morebecause they didn't do it, right. be careful, they will try to scam you I wish they let you give them no stars.

Awesome service-workers are extremely competent and professional, and most of all, what you want in…read morea mechanic shop-trustworthy.

Jeff bailed me out of trouble! I couldn't be more grateful. While on a trip from Pennsylvania to…read moreGeorgia, the check engine light came on in the RV! it was a Saturday night and to say my nerves were shot is an understatement. I called Jeff, he said to come on down the next day, a Sunday morning! Jeff identified the issue, took me down to the O'Reiley's store, picked out the right part, AND repaired it! Not to mention at a more than reasonable price. Jeff saved my butt! Jeff is kind knowledgeable, and experienced. This is a good person, with nothing but good intentions. If I was local to Jeff he would be my mechanic forever! Thank you Jeff!

Never got around to actual service. Son has a mini Cooper that had a coolant leak. Week ago we…read morestopped by to see if they could look at it. Was informed it may be a week before they could get to it. Fair enough. Week passes, and they inform us they can't work on Minii Coopers and to pick the car up. Now it's perfectly fine they don't feel comfortable not working on the car because they don't have the right tools or what ever. I respect that. But to take a week to figure that out, have the car there for a week, have moved the car while there, and then only a week later figuring out they didn't want to work on it.... very unprofessional. Picked the car up and got is serviced since. It was a warped thermostat housing. Actually common, and required no special tools. Unless you are driving something very very basic... know you are working with a shop that isn't very professional. Car was out of service in their lot for a week, and the whole time they knew they didn't want or couldn't work on it. Your experience may be different... but I could not recommend these people in good conscience. What they can\are willing to do may be very good...we just will never know.

They take good care of my vehicles whenever I need them too.. prices are very affordable I thinkread more

EDIT: Norris Automotive issued an apology on a review, after reading other reviews I do believe…read morethis to be a genuine mistake from them. I brought my car to Norris Automotive because it was local and my vehicle had to be towed. From the very beginning, this turned into one of the most frustrating and dishonest service experiences I have ever had. I was told my car was flooded, needed a tune up and a new battery. The estimate was already steep at $600, but since the car was already there, I agreed, thinking at least the work would be done properly. Then I get the call that car is ready, the total is now $705. Annoying, but I stayed hopeful that the extra cost meant quality work. I was wrong. I pick up my car, pay the bill, and the receipt says I was charged for new spark plugs and a new battery. That's it?? When I get home, I pop the hood and to my surprise, the same corroded battery is still sitting there. On top of that, my engine cover is now cracked, something that was not damaged when I dropped the car off. I call immediately. Ryan puts me on hold and comes back with, "If you come back tomorrow, we will put the battery in." No explanation. No apology. No accountability for charging me for work that clearly was not done. At that moment, all trust was gone. I would not trust this shop to put air in my tires. I told them I wanted my battery money refunded. Ryan says I have to bring my card back in. On the drive over, I notice I was also charged an environmental and supply fee, something I would understand if they had actually replaced and disposed of a battery, but they did not. When I walk in, Ryan tries to play it casual and asks for my card. I ask him directly, "So I am paying $500 for four spark plugs?" He looks me dead in the eye and says yes, $110 for the spark plugs and $290 for labor. Oh, you mean the same labor that was supposed to include installing the battery they never installed. Absolutely unbelievable. I also ask about the environmental fee, he only offers half back.. Wtf? This place charged me for work that was not done, damaged my vehicle, raised the price after the fact, and offered no reasoning other than it was "an honest mistake". So you admit you have no quality control? If you value your money, your car, and your peace of mind, do not go here. Receipts of initial battery charge and refund attached. Stay clear.

I use the BMW service Dept. Maurice goes beyond the call of duty. He always takes care of us when…read morewe drop off our car for service. If it has to stay overnight they give us a BMW Loaner. I have also purchased a vehicle from the BMW Dealer. I was not happy how the deal went , I spoke with them and they made it right.

This is for the service department only. Never bought a car there and based on the service…read moredepartment, never will. My wife drops the car off for service and tell her to get approval for anything beyond what we've asked for (check out a wire dangling from the bottom of the car and an oil change). They call back and say that the car needs some $700 service work done at the 30k mile mark. This apparently is an oil change, tire rotation, AND they change your air filters and windshield wipers. I tell them NO and stop by the Advance Auto Parts down the road and replace the air filters and wipers in their parking lot and save about $500. They did suggest a new battery but wanted $190 to replace it. Advance Auto Parts sold me one of their best for $90, installed it free and gave me a 3 year replacement warranty. Another $100 I'll keep. I know it's an Acura and all, but this place never fails to shock me at the prices they charge. i guess some people must let them do this otherwise they wouldn't tell me these ridiculous prices with a straight face. I'd have given them 1 star, but they did fix the wire for free.

Gene's replaced my headlight bulb quickly and professionally, even on short notice. Very reasonable…read moreprice. Recommend this family owned business.

Been taking my cars to Gene's since 2014. They have kept my family on the road ever since. It's…read morecomforting to know that whenever I experience mechanical problems with any of my cars or truck, Gene's Automotive is always there and capable of handling it. Simply give them a call and drop it off and they'll handle the rest with no hassle. I've always been satisfied with their work and the price is fair and reasonable. I like doing business here most of all because it's no question that the team at Gene's is on my side when I'm broke down. The folks there understand the value and importance of reliable transportation for working folks who depend on it to survive. Gene's Automotive is a great place to have your car worked on.

Fair price, quick and quality service. Replaced a thermostat in my 2011 Ford Expedition, good…read moreexperience all around

They really helped me out when I was in a jam with my car. They were very knowledgeable and…read moretechnically proficient and went the extra mile to fix my car.

Visited this dealership on Sept. 15, 2025. We were greeted almost immediately by DESIREE MINOR…read moreupon arrival. She showed us several vehicles and walked us through information on each one. After test driving , we purchased our 2023 GMC Acadia Denali from her. She was AWESOME! No pressure or hassle. Highly recommend David Westcott dealership and HIGHLY RECOMMEND DESIREE MINOR!

My 2022 GMC Terrain broke down on the highway and had to be towed to this GMC dealership…read more The Service Consultant, Scott Sensebaugh, greeted me with a smile and reassured me that he will take good care of the car and get it back to me ASAP. The problem was the fuel pump Module needed to be replaced. They had the car in the shop and it was fixed in just 1 day. I highly recommend this GMC Service Department @ Westcott Buick-GMC for all of your repair and service needs.

Very honest mechanic. Small family business. He and his daughter will explain their thought process…read moreto you, so that you know exactly what they are doing and why. When they are done, they show you the old/broken parts. They are not the most high tech or fancy business, but you can't beat their fair treatment. If you want to pay with your leg for car repairs, go to another mechanic. If you want to be treated fairly, go here. Their hourly rate is very affordable. They are especially good with cars that are not extremely computerized, but if you want them to do it, they will fix it. 5 stars all around.

Irving is such an honest and hard working man. You will have to coordinate with him before you…read morebring in your car but trust me, it's worth it. He charges an honest rate for great work and will make sure you leave satisfied. You'll save money without sacrificing quality with Irving.