Nick helped me out and did his very best to make sure I understood everything correctly and…read moreefficiently. Nick is very straight forward and honest which should show anyone he cares about the work he puts in. I would absolutely rate this place a 10/10 and would refer anyone to call and speak with him about any issues you may have. His partner was also great (I did forget his name), but trust and believe everyone there will make sure you your issues get resolved but that you leave with more knowledge than you came with.

To whoever is getting a black c6 worked on here, it seems like it just got done today 4-14-2026. I…read moresaw the guy pull out their lot and spin your car around and almost maxed out 1st gear in the mall lot and then parked it in the front. I will never take a car here after seeing this while leaving Dick's sporting goods.

Great service quality work. Honest people. I have been going to acrew for years and I have never…read morehad a problem.

Best auto shop around! Good, fair prices and family owned! Elias and Elias Jr are always attentive…read moreand let you know everything beforehand! No surprises.

Great experience. I didn't actually get any service here. I came in because another company told me…read moreI needed brakes, they put my truck in the shop looked at the brakes and told me I did not need them. It's hard to find honest people like this. Great job.

terrible service wait time was ridiculous had six people on the clock and only two seemed to be…read moreworking . I'll never bring my vehicle there again . should be called anything but express !!!

I've read some of the Reviews! 1.) of course prices are going to be higher to defer the cost of…read morerunning a business. 2.) they've always been transparent with me about it you have a warranty take it back to the dealership 3.) any and all repairs they have taken pictures, and showed me or let me come into the repair area and showed me. 4.) always given me suggestions and let me decide if wanted to proceed with the repairs 5.) just recently had my Traverse LT 2019 in for a Shift/Park issue gave the go ahead to replace, when it didn't work! The mechanic was honest enough to say something maybe is secondary to it explained to me which was good to go! 6.) I know without a doubt! The dealership would have charged 1,000.00 or more just to fix it & the same price again if it didn't fix it the first time! All I'm saying is do your due diligence and if you're not satisfied with what they say? Just leave! But they have always been straight with me! Especially Adam! Been going there since the late 2000. My rant is over! Good job Adam & the guys working there!

Failed state inspection for bad ball joints - fair enough. Also told me one of my back up (reverse)…read morelights was out. Quote for repairs: $1,700 to replace the ball joints and alignment - $44 to replace the back up light bulb. What I paid: 1.) $8 for 4 led bulbs on Amazon and 5 minutes to replace both back light up bulbs 2.) $532 at a shop in Statesville NC to replace the ball joints and alignment.

After shopping around town for a reasonable price for a standard oil change, I'm so glad I tried…read moreShattalon Tire & Automotive! Jiffy Lube on University Parkway charges OVER $110 for oil changes, and those ridiculous Take 5 Oil Change mechanics on Reynolda will try to charge you even more, while secretly damaging your vehicle so that you return to give them even more of your money - like they tried to do to me, last year! Not only was Shattalon Tire & Automotive's price 1/2 than what their so-called competitors were asking for, the mechanics Robert, Derek & T.J. were pleasant to communicate with before, during and after my appointment. After being told it would be best to make an appointment the next morning due to the fact that they were short-staffed the day before, I arrived the following day around 11:00 AM & was driving my SUV back off of their lot at 12:30 PM! While I waited 90-minutes for my oil change to be complete, I enjoyed sitting, watching TV and conversing with other customers within their air-conditioned waiting area where hot, fresh, complimentary coffee is offered. Even their unisex bathroom was kept sparkling and well-stocked with sanitizing hand soap and rolls of toilet paper. After my car's oil was changed, mechanic Robert happily gave me a list of rates for things I may need done in the future (such as wheel alignment & rotations, timer & serpentine belt replacements, brakes replacements, etc.), which I greatly appreciated since MOST other mechanics throughout Winston-Salem will often reply to such inquiries with the typical and foolish comment: "we can't really say what it'll cost until we see your car!" Needless to say, I've found my trustworthy mechanics to show my loyalty to and they're all inside of Shattalon Tire & Automotive! Definitely do your wallet, time and vehicle the same glory by only patronizing this particular auto shop, as well, and you won't be left unsatisfied.

I like to support this Christian owned business but after today I won't be going back. I was quoted…read more$160 to change my rear differential fluid at a quick oil change place so I just assumed it would cost somewhere around the same here. Nope! My total was $281 - $100 labor and $150 for 3 quarts of fluid. Absolutely crazy. I guess it pays to shop around.

Arrived here on a Tuesday morning. I was received promptly. Everyone seemed nice. I was in and out…read morein about 10 minutes for a car inspection. Super impressed!

Great service Fast and friendly…read moreGreat value We were in and out with full service in about fifteen minutes for 14 point service and oil change

I will never own another German car. The Flow dealership is is grossly overpriced and these guys…read moreare no distinction. Took my car there and it took several months before, I finally realized they were never gonna do the work. They had the audacity to be cross with me when I finally had it towed out of there. I am simply contemplating crushing it and never buying another one because there's nowhere to have it serviced in Winston Salem. When I hear all of these Jolly stories of how successful they were and their experience being so extraordinary. Leads me to believe that they are posted by employees or friends and family.

Always have a great experience when I come here. Had my wife's ac recharged and it's blowing ice…read morecubes

Have been a reliable client since 2008. Their shop is walking distance from my house. Always…read moreprofessional. But this time even better. New to me representative John takes the time to explain so much clearly. And looked out for me, giving mw options and helping me keep costs under control. Looking out for me some extra special. And in addition to saying it verbally, saying it here in this review; thank you. The communication and customer care really leaves me with a good feeling. In addition he / they explained the extra attention they were applying to the scenario and findings that come from working on a 28 year old F-150 truck. I will have fully functional ac and new tires. And feel comfortable with the choices made with John's recommendations.

I came here after visiting another shop that couldn't solve my wheel vibration problem. It was…read morecommunicated to me that they were getting unusual readings from their wheel balance machine and offered to remove the tire from the wheel to dig in and see what was causing the issue. After that, a technician road tested the car to verify that it drove smoothly. All of this for a little over an hour to diagnose a wheel and less than $30. I don't know that I have experienced customer service like this before and applaud these guys. Any other shop would have put additional weights on the wheel, and then called it a day, and sent me on my way unhappy. The guys at Mock tire actually dug in to truly diagnose and solve the issue, and verified that my car was problem free. I can't recommend them enough. This level of service is hard to find these days.