Absolutely outstanding service and support! We have two heaters and the one in the basement stopped…read moreworking. We had several estimates, and their's was as much as $10,000 less than others, because they only sold us what we absolutely needed. When the upstairs furnace stopped working, I called them right away. They were able to repair it and keep us going for a fraction of the cost of a new one. They even measured the CO2 output levels for safety and measured the unit's efficiency. They printed out a report that is attached to the furnace so we can monitor its health over time. Absolutely my go-to HVAC team!

Avoid at all costs. We are 5 visits in and they still haven't repaired my AC in the dead of…read moreSummer. Every visit they discover a new problem they didn't notice the first time. The only thing worse than their service is their customer service.

RPM gave us the best price by far for a New York Heat and AC whole house unit seven years ago. They…read moredid a great install. The unit has been great; it paid for itself in lower PSE&G bills. Yesterday, the unit did not sound right, so I called. They had a service tech come right out and diagnose the problem. They were back the next day (it had just conked out) after getting the parts needed. The labor bill was reasonable, and the parts were warrantied. RPM did a great job! Their service was great. You really appreciate it when it's 29 degrees outside!

Great team, great service and they know their stuff! Highly recommended for install or service.read more

Absolutely ridiculous pricing and now they send out unqualified individuals to do work. We had…read moresomeone come and attempt to do the work and the young person was pretty much clueless and couldn't fix the issue so we had to call another company and they immediately knew how to fix the issue yet Pops still wanted full money for a failed job. Their prices are insane.

Pop's Electric was once reliable when they had Chris and Kevin working for them. However, I…read morerecently reached out to Pop's Electric for a quote to install four ceiling fans and install another electrical line. I asked if he was interested in the work? I was texted back by his Office and said yes! He requested a picture of the fans and a picture of the electrical panel. So, I provided everything he required for a quote and was told that Bob the Owner would provide a quote. A few days later, I reached out by text to the Office as I have been communicating with Pop's Electric and heard nothing in six days. Absolutely nothing! I would not waste your time with this Company. 2-26-26

Grumpy old guy not helpful Did not want to help with low voltage wiring on a new system. can't…read morerecommend

Saved the day again! By go-to guy for any refrigeration problems. Always fair with pricing, never…read morefeel like I'm being taken advantage of. Definitely give them a call!

We had a power surge last Thursday due to thunderstorms, lost out AC. We immediately texted Perfect…read moreAir that same evening. They texted back on the following morning, Friday indicating someone would reach out to us. They did not. Since we were out of town for the weekend anyway, it was not too much of a problem but we were hoping they would be able to call us and schedule for Monday. On Sunday night, we texted again, did not hear back until Monday morning 8:30ish indicating they would not be available for 2 weeks. They could have told us this on Thursday evening or Friday morning so we could schedule with someone else. They obviously do not care about potential new customers.

Im not sure why my experience was so radically different when compared to others, but I'm still…read morewaiting for my invoice 3 months later... I guess I won't be getting the NJ clean energy rebate. Overall I was left with a very poor experience that I wouldn't wish on my worst enemy.

I just paid and said goodbye to Alex, and I was so impressed with him and his work that I felt…read moreobligated to write a review right away. Last year, my heat stopped working. I called several places, but Alex was the first to respond. Over the coming days, as the callbacks came in, I was told that I'd need to schedule a consultation. In contrast, Alex asked if he could stop by that day or the next. Due to a hectic schedule, I asked a friend to be at the house. Alex was very flexible to coordinate with my stand-in. While I was away, knowing I was unable to talk, Alex texted me pictures of the problem and let me know he'd return shortly (something had frozen solid, so it needed t thaw). When he was done, he texted me that the unit was not leveled properly, and it would probably become a problem in the future. I opted not to have it fixed at that time. My bad. Jump ahead to this year... The AC stopped working again this summer. I called Alex on Sunday of Memorial Day weekend, and he got right back to me, offering to come Monday (Memorial Day) morning. Again, I scheduled for a stand in, and Alex made himself available right away. He observed something simple and fixed it right away. He also did a full system check up to make sure all levels were fine and everything was working properly. A few weeks later, there was a completely different problem. It related to the system sitting off-kilter. At this point, he offered a fairly expensive fix, but he said it may work or it may be more of a band aid, as the system will need to be replaced in the coming years anyway because 1) it's run its course, and 2) the type of system will become obsolete in 2020. I was skeptical, so I called my brother who is a contractor in Central PA and has a good HVAC guy. That HVAC guy does work all over the east coast, so he'd have some sense of what's what in Philadelphia. He gave some numbers and ideas, and said that Alex was spot-on with his estimate and the info about the system being obsolete in 2020. Alex was all booked up for the week, so he offered to make the quick fix Monday morning at no cost to hold the system over until he was available the following week to replace the unit. Due to a cancelation, he was able to come today. In addition to the normal work, he had to remove a banister to get the unit to the basement, then he found some 60 gallons of water had condensed and filled some part of the unit, and then he built up an area to make sure the new unit was balanced. He did so much extra work, and then he cleaned it all up. AND THEN, because I was at work, he was able to stop by my workplace on his way home for me to pay him. Really incredible work, incredible availability, and incredible communication. And my brother's guy said he was surprised that the price was as low as it was for being in the city. I expect Alex will get too busy for all of that in the near future, but he's my go to now, and I know I can trust him. Further, he's just really nice. I have enjoyed our communication, and I'm really happy to direct business his way.

Alex installed mini splits in our house and they are excellent. He first came out to assess our…read moreductwork and decided mini splits were the best option for us. The mini splits are quiet and work really well, even on our previously very hot 3rd floor. He began work as soon as we had the necessary masonry completed and was very professional and prompt with communication. I will be recommending his services to all of my friends!

Sounded like a Young Man just starting out. Had a few conversations w/Him but wanted Him to come to…read morethe house to check out the electrical work I needed done. He couldn't. He was too busy with other customers at that time.

Very responsive and knowledgeable. Great pricing and quality work. Employees were very friendly and…read moreprovided updates on their progress. Would definitely recommend and use again. They swapped out my old air conditioning system with a new one.

I called on a Friday to schedule a service and they got me in first thing Monday morning. They did…read morethe maintenance and fixed an issue we'd been experiencing with a faulty switch.

Thank you Ryan for bringing an old ac back to life. I would highly recommend Ryan Cloak to anyone…read moreneeding hvac service extremely knowledgeable in what he does and would never recommend anything if it wasn't necessary. Easy to talk to about your problem and never makes you feel your being rushed he takes pride in what he does.