Yanni came within an hour of me contacting him, and resolved our issue quickly. Highly recommend!read more

Yanni at Green Air was hands down the most responsive, honest, reasonably priced, and most…read moreimportantly quality option when our furnace went on the fritz in the middle of a cold snap. His crew was amazing - shout out to Antonio and the other guys who were courteous, professional, and committed to doing their best work in an amazing amount of time. We went from a frantic phone call on Monday to diagnosis and completely new furnace on Friday. I will 100% go back to Yanni and Green Air in the future.

Heater was not working in the AM, call to Dean's and Daniel was at the house by 130, same day…read moreservice! Daniel provided excellent communication and information regarding the problem. He was very polite and answered all my questions. Nicole was also extremely helpful and paying the bill through Venmo was so easy. Highly recommend, will definitely use when my old cantankerous furnace finally goes. Thank you all for high quality service, not something easy to find these days!!

I had an excellent experience with Dean's Services. They responded to my inquiry right away and,…read moreinstead of just pushing to set an appointment, they actually walked me through some troubleshooting first to see if I could fix it myself and avoid a service call. That really stood out. When it turned out a visit was needed, they scheduled me for the very next day and even arrived earlier than expected (after calling to confirm it was okay). Once on site, they diagnosed the problem immediately, showed me exactly what was wrong, and explained everything in clear, simple terms including pricing. The repair was done quickly, and they made sure the system was running perfectly before leaving. Clear, professional, and genuinely helpful. Highly recommend Dean's Services!

Fantastic experience! The team showed up right on time, found the problem immediately, and fixed it…read morefast. Highly recommend!

They have no idea how to fix a carrier unit and they're solution is to replace it. And the person…read morein charge have no clue how to talk to a human being, he's name is B.

Horizon was a great choice for our plumbing needs. They were able to send a technician within…read morehours of our phone call and at a surprisingly affordable rate. In our desperate position, we were treated fairly by the company. Cody did an excellent job and represented himself and horizon with great dignity and workmanship. We called on a Friday night for a slow drain in the kitchen which he was able to fix. He was educational, polite and cleaned up the area very well when finished. Cody definitely set a high standard for the trade and has great potential.

Do NOT sign up for their services - in February I scheduled my spring tune up appoint, the best…read morethey could do was 2-6 PM the Friday of Memorial Day weekend. I received a call at 11 AM stating that they had emergency calls and couldn't make my appoint (on a day where it never made it out of the 60's). Best reschedule they could give me was 7/5 (another holiday weekend). I asked for a manager to call and discuss my options, no luck. Finally called them today and was assured that a manager would call back in 10 minutes - still waiting. Don't waste your money with these people

Essential Heating & Air is amazing! Our air wasn't working and needed service. Steven came right…read moreout, checked our central air unit, and filled it with coolant for a very reasonable price. It such a great feeling to know there are honest, dependable, knowledgeable repair people that do such great work!

Came right out each time I needed Steve. What a great honest man! Highly recommend him, very…read morefriendly and efficient.

They came out to check our furnace... about 25 years old. Were there for less than 15 minutes…read moresaying it needed a new inducer fan or a new furnace. Either $1200 or $14,000. Of course since the fan would fix the problem we opted for the fan. Came back with the fan 5 days later and during installation said, oh you could have a carbon monoxide if you don't get a new furnace. Really??!!! Of course we don't want a carbon monoxide leak! So what, install the fan for $1200 and then a whole new furnace weeks later??? Why put the fan in in the first place if we're going to have to get a new furnace??? And then they charged us for the fan installment after never putting it in!!! Disputing the credit card charge and will never recommend... just the opposite!

We rented a large home in Shamong where the property owner had a service contract with Medford…read moreHeating & Air Conditioning. Remember that these people get paid up front for a service contract, so the less parts and labor they provide means more profit for them. So there's already an incentive NOT to properly repair or replace a part. For months we put up with an air conditioner that wouldn't cool, and a flooded basement on quite a few occasions, due to a frozen evaporator A-coil and a defective condensate pump. I got suspicious of what this company was actually doing to "repair" the A/C system. It turns out that they had a relationship with the property owner who told them to do the minimum amount of repairs, because she planned on selling the property. So after a few useless recharges of freon, an employee tipped me off that their service manager knew that the system was shot, and told his service employees to just go through the motions and recharge it once in a while. And their office was part of this scheme, lying to me over the phone about what was wrong. This totally unethical business practice put my family, including my two girls with special needs, through hell over a hot summer. I was in the process of purchasing this home and had an agreement of sale drawn up, along with a disclosure form. But once I had a home inspection done and learned how bad the heater and air conditioning system were (along with the roof, septic, etc etc), I immediately changed my mind and never signed the agreement. I also told my neighbors what kind of service operation Medford Heating ran. Fortunately, I bought a much nicer home out of town for much less money, without these issues. And I escaped from Medford Heating as a service provider.

Sounded like a Young Man just starting out. Had a few conversations w/Him but wanted Him to come to…read morethe house to check out the electrical work I needed done. He couldn't. He was too busy with other customers at that time.

Very responsive and knowledgeable. Great pricing and quality work. Employees were very friendly and…read moreprovided updates on their progress. Would definitely recommend and use again. They swapped out my old air conditioning system with a new one.

SK came out and did a seasonal checkup on our AC. We're new to the home and area and found SK…read morethrough Yelp. They were on time, checked out the AC, added coolant and then took a quick peek at the furnace. They said both look good for the age (17 years) and should be good for a while. I had questions about rebates for heat pumps and he had answers about rebates, rough costs and advantages of the new heat pumps. He reiterated that we didn't need to change out our current equipment but if we feel it's important for environmental reasons there are good options. We'll definitely be using them going forward, and have a fall furnace checkup scheduled.

since 2018 Saki has done the yearly maintenance our rental property for $54. Last cooling season he…read moresaid the outside unit was near the end of its life, the unit was in the house when purchased. It''s a rental when it dies, we'll replace it. On the first cold day this winter he claims the heater is all rusted out in the exchanger and has to be replaced, along with the entire system because a new heater can't work with an old air conditioner. Our neighbor suggested we call their guy. He's been in business for 30 years. Needless to say, the heater was not rusted he showed me the unit was very dirty, the fan motor and wheel were clogged with dirt and there were two dead birds in the chimney. The outside air conditioner was only 10 years old. I'm convinced SK had never done anything other than collect their fee and try to sell stuff we didn't want or need.

Came out on time. Anthony was very informative. Will definitely use again. Very helpful.read more

Anthony from Vaughn used his experience & worked hard to get my upstairs cooler, Anthony is smart…read moreand can think outside the box! Anthony is friendly and explained his project so I could understand . Anthony also cleans up perfectly when he is done. Thanks to Anthony I am sleeping better upstairs because I am cooler! Thank you Anthony for knowing your craft so well

Excellent service, communication and timeliness. The service tech, Nick, came out and diagnosed…read morethe burst pipe with minimal invasion into the drywall. I scheduled a follow up to make the repair and replace an outside hose bib. He came back when he said he would and completed the repairs efficiently and kept me informed during the process. The price was fair and he respected my home by wearing booties and cleaning up after the job was done. I will definitely use this company again when I have a plumbing need.

The valve under the kitchen sink that leads to my mother's outdoor hose faucet was apparently…read moreleaking due to the freezing temperatures this past winter despite the fact it was shut off all winter. To fix it correctly, the pipe had to be changed that led to the outdoor hose faucet also needing to be replaced. Nazir Parker resolved this problem in a reasonable amount of time and everything is working well! Nazir was very professional and courteous and cleaned up after himself very well. Thank you!