I just paid and said goodbye to Alex, and I was so impressed with him and his work that I felt obligated to write a review right away. Last year, my heat stopped working. I called several places, but Alex was the first to respond. Over the coming days, as the callbacks came in, I was told that I'd need to schedule a consultation. In contrast, Alex asked if he could stop by that day or the next. Due to a hectic schedule, I asked a friend to be at the house. Alex was very flexible to coordinate with my stand-in. While I was away, knowing I was unable to talk, Alex texted me pictures of the problem and let me know he'd return shortly (something had frozen solid, so it needed t thaw). When he was done, he texted me that the unit was not leveled properly, and it would probably become a problem in the future. I opted not to have it fixed at that time. My bad. Jump ahead to this year... The AC stopped working again this summer. I called Alex on Sunday of Memorial Day weekend, and he got right back to me, offering to come Monday (Memorial Day) morning. Again, I scheduled for a stand in, and Alex made himself available right away. He observed something simple and fixed it right away. He also did a full system check up to make sure all levels were fine and everything was working properly. A few weeks later, there was a completely different problem. It related to the system sitting off-kilter. At this point, he offered a fairly expensive fix, but he said it may work or it may be more of a band aid, as the system will need to be replaced in the coming years anyway because 1) it's run its course, and 2) the type of system will become obsolete in 2020. I was skeptical, so I called my brother who is a contractor in Central PA and has a good HVAC guy. That HVAC guy does work all over the east coast, so he'd have some sense of what's what in Philadelphia. He gave some numbers and ideas, and said that Alex was spot-on with his estimate and the info about the system being obsolete in 2020. Alex was all booked up for the week, so he offered to make the quick fix Monday morning at no cost to hold the system over until he was available the following week to replace the unit. Due to a cancelation, he was able to come today. In addition to the normal work, he had to remove a banister to get the unit to the basement, then he found some 60 gallons of water had condensed and filled some part of the unit, and then he built up an area to make sure the new unit was balanced. He did so much extra work, and then he cleaned it all up. AND THEN, because I was at work, he was able to stop by my workplace on his way home for me to pay him. Really incredible work, incredible availability, and incredible communication. And my brother's guy said he was surprised that the price was as low as it was for being in the city. I expect Alex will get too busy for all of that in the near future, but he's my go to now, and I know I can trust him. Further, he's just really nice. I have enjoyed our communication, and I'm really happy to direct business his way. read more

Alex installed mini splits in our house and they are excellent. He first came out to assess our ductwork and decided mini splits were the best option for us. The mini splits are quiet and work really well, even on our previously very hot 3rd floor. He began work as soon as we had the necessary masonry completed and was very professional and prompt with communication. I will be recommending his services to all of my friends! read more

Alex is quick to respond, provides updates, and makes every effort to come as quickly as he can. He has helped me twice with my HVAC (different issues) and was able to diagnose the issues correctly when another company was unable to do so. He'll provide you with honest, quick, and reliable service. Go with Akiton. read more

I had Alex from Aktion Air, install a new furnace in my home last year. The installation went ok. Fast forward a year later, my furnace was not turning on. I called Alex who came out a day later to assess the situation. He advised me that I needed a new limit switch and that he would install it the next day after work or his brother would do so. He did not contact me re; the switch. I left messages. I texted him, etc all to no avail. He never returned my calls. Needless, to say the limit switch has not been installed. I'm very disappointed to say the least. Buyer beware...... read more

Aktion Air is my go to going forward. My heat stopped working last night on the coldest day of the year do far. I called about 5 vendors who were probably closed due to the holiday. Alex called back, was here within 20 min, identified and fixed the problem in another 20 min for a very reasonable price! read more

Alex from Aktion Air came out within 2 hours to fix our A/C unit. The thermostat had abruptly gone blank and A/C stopped working on a 90+ degree day. Turns out this was due to a wiring issue which he was able to promptly fix. Very professional, competitively priced, and responsive. Would recommend to anyone with HVAC problems. read more

We were shopping around for a new system and were quite pleased by the presentation, equipment line and most importantly installation. The installation crew were prompt and courteous and left my basement cleaner then when they arrived. We highly recommend! read more

We came home on Monday and our heat wasn't working, this was a huge consern for us especially since we have an 8 month old at home. We called several companies and Aktion Air was the only one that agreed to send someone that same night. Their technician, Alex, showed up within an hour wich was great and was professional, courteous and very thorough. He was quick to figure out the problem and our heat was back on in less than 30 minutes. He stayed around to make sure everything was working properly and took his time to explain to my husband what happened and how everything worked. I recommend these guys highly if you want great service done in a timely manner and for a great price. read more

A great veteran owned and operated business! He was able to come out for an after-hours, same day service call. Ended up diagnosing my issue and provided a quote $100 under what other businesses had quoted for the same job. He was able to source the parts and have me fixed the following morning. I've had problems with other HVAC businesses being too slow, not responding, or not showing up for appointments....Aktion will get my business from now on! read more