So if you know what you need and where to find, you'll probably be fine here…read more However, there are many issues. When I walked in I didn't see a single employee, not one. As I walked down the aisles I found 8 in a circle just complaining about work in a manner you really don't want customers to hear. I spent 15 minutes grabbing what I needed and went to ask an employee a question and he's wearing not one but two earbuds and replies "WHAT?!" Do I really need to explain what's wrong with this? I've also never seen so many employees in a workplace on their phones, I feel like I could have even stole anything and not gotten caught. And one last thing, this is by far the dirtiest hardware stores I've ever seen, not even close!

Nobody is ever around to help and in the chance you do find someone they are all some of the rudest…read morepeople I've ever met. Out of all the hardware stores, it's the worst and way over priced for everything. Edit: I take it back, I had to go today and EB was super and helpful

Be advised that if you buy a house plant from Ace, they CHARGE you for the bottom water protector…read more How chintzy can you get? I am also disgruntled with their ubiquitous begging for charities. You literally CANNOT choose not to participate in their begging game. I refused to hit the 'no' button last time and the cashier insisted it had to be me to opt out of the donation. I pushed her on that and she eventually hit the 'no' button herself. How weird is that? I choose which charities I donate to and don't appreciate having that shoved down my throat. She told me their computers lock up until a choice is made, which sounds like a program problem on their end, not my problem. I just want to pay for the stuff I am buying. End of story. Finally, discouraged they have no riding mowers in stock, only push mowers. I try to avoid big box stores but away I go. It's spring and the grass is growing. Guess they lost a $3K sale. Guess they don't care. Guess I don't either.

This location usually has what I need when I go in there. Their paint section is large and you can…read moreget what you need They do color matching as well which is nice. The staff is courteous and efficient.

Great Service, they offer military discount, McDaniels Hardware doesn't. This Ace Hardware also…read moreSale guns and ammo, McDaniels Hardware doesn't. This Ace Hardware also has Mail Zone located in the back of the store as you walk in. The Mail Zone offers shipping of FedEx and UPS packages and they offer mailboxes and other services, McDaniels Hardware doesn't. I highly recommend this Ace Hardware store of Granite Falls .

A surprisingly, diverse collection of items for a small town hardware store!…read more The prices are high, which is to be expected for any small town store, trying to survive in these times. That makes me even more likely to shop there! Filled with quirky rooms, narrow isles, and only partially interested service, this really gives the feel of a small town shop! Please shop lo

I've found the employees helpful and their stock (place is much larger/deeper than it looks from…read morethe parking lot) is extensive, including lots of things I've never seen stocked in a hardware store. I wish I'd discovered the place sooner.

Rebecca and Biker Bob are the best. It is so great to have a small local store that has most of…read morethe things I need. Yes, I can go up the road and maybe get a slightly better deal but they are very local to me and always friendly and helpful. I've gotten a lot of little things (door springs, hooks, crab fishing stuff) since I moved here a year ago and it is so fun to visit. Also, Bob did a bunch of custom screens for our house promptly and at a reasonable price. Great store!

Bought ~$30K in deck railing, and despite being told numerous times exactly what we wanted, they…read moresent us some incorrect parts. This would be fine, everyone makes mistakes, but they're charging me a $91 restock for their error. If anyone from there is reading, don't bother responding with how you regret my bad experience and that customer service is your utmost priority blah blah blah unless you're going to reverse that charge. And you're not going to, are you? I know, I know, it's all my fault, not yours etc. I like to support local businesses, but they have to support me back.

Great store with just about anything you want or need. Awesome helpful personnel that will jump…read morethrough hoops to get what you want or even how it works! "Old school Hardware Store"

Came here on the recommendation of another lumber business because I was looking for something kind…read moreof unusual. They had it, and they were helpful enough, but according to SnoCo property records, the Martins own the little house on the backside of the property, on Lombard, that is between their parking lot and the warehouse...the one with the confederate flag in the window facing the parking lot, and a sign by the door facing the store that looks an awful lot like a nazi imperial eagle. Even if they say it's rented to someone, you don't let that sh*t around your business unless it doesn't bother you.

I already miss this place! Always nice to talk to staff who know what they sell and how to use the…read moreproducts the store carries. Won't find that at Lowe's

I can't say enough good things about the team at this Home Depot! We were in a huge rush to catch…read morethe ferry back home after placing an online order, and when we arrived, Kaleb greeted us with the biggest smile. Let him know we were picking up an online order and even though the system showed a two-hour wait, Kaleb truly listened to our situation. He immediately called Jonathan, who dropped everything he was doing to help us out. Instead of two hours, these two had our order ready in under 10 minutes--all with incredible attitudes. Their kindness and understanding turned our stressful day around. We will definitely be coming back to this specific location for all our future projects. Thank you, Kaleb and Jonathan!

ORDER # WN61377548 I…read moream writing to express my frustration with Home Depot's delivery process and the complete disconnect between what is advertised and what is actually provided. I placed an order specifically because the website offered next-day delivery. That delivery commitment was a significant factor in my decision to purchase from Home Depot. After placing the order and receiving a confirmation email, I reasonably expected Home Depot would fulfill the delivery service that was advertised and accepted at checkout. Instead, I later received a phone call informing me that the order could not be delivered until several days later. At no point during the ordering process was I informed that the advertised delivery date was not actually available. Had I known the true delivery timeline, I would have made different arrangements or purchased elsewhere. What was even more disappointing than the delay itself was the apparent lack of concern regarding the situation. There was no meaningful apology, no attempt to acknowledge the inconvenience, and no sense that Home Depot understood why a customer would be frustrated after placing an order based on a delivery promise that could not be honored. This is not simply a matter of a delayed order. It is a matter of advertising and accepting orders based on delivery commitments that apparently cannot be fulfilled. Customers plan projects, schedules, and personal time around those commitments. When the promised delivery date is not realistic, it should not be presented as available during checkout. After being informed that the order would not arrive as promised, I chose to cancel the order. Unfortunately, the interaction left me with the impression that the cancellation was treated as routine rather than as the result of a failed customer experience. I understand that unforeseen circumstances can occasionally affect deliveries. What is difficult to accept is presenting delivery dates that cannot be met and then acting as though the resulting frustration is unreasonable. I hope Home Depot takes a closer look at how delivery dates are presented to customers and how these situations are handled when expectations are not met.

Took my money and signed me up for a "coop membership" I think I've had it for almost 2 years now…read moreand have never received a thing in the mail or otherwise. The cashiers can't tell me anything when I ask, it's like no one knows what's going on. If it's going to be like this, I want my $50 back, there is no point in having the membership when it does nothing for you-regardless of the fact we spend so much money there. I could have really used that money for something else but I was tricked into thinking it would save me money somehow. BS.

If this store could be renamed, it should be 'Above and Beyond Supply'! We were sent here after an…read moreimpromptu bunny purchase (long story, and who does that?!) Anywho... we initially purchased bare necessities for our newest furry family member and as we were checking out, the awesome staff went above and beyond. Not only did she steer us to a few more must haves at affordable prices, she share tips and tricks from her perosnal experience as a bunny owner, she shared websites for additional supplies, and even confirmed the gender of our baby bunny! She pulled in another staff member to confirm too! Side note, aside from supplies for animals of all sorts - they had baby chicks in! Loved to see they were collecting warm clothes donations and giving back to the community in this way as well. Great store, great people working there, just all around great!