1. Granite Falls Hardware

    1. Granite Falls Hardware

    0

    Granite Falls, WA

    Granite Falls Hardware

    3.2 (18 reviews)
    ModerateHardware Stores
    Closed 8:00 am - 7:00 pm
    Updated 2 months ago

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    2 months ago

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    3 years ago

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    4 years ago

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    6 years ago

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    5 years ago

    New owners are great. I live in lake Stevens and drive to this ace hardware because the customer service is exceptional.

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    7 years ago

    Nice guys, very knowledgeable. I would much rather give these guys my money than Home Depot or Lowes.

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    4 years ago

    We've been here twice. Basic supplies, garden wood chips, always good conversation with the staff. Very helpful

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    14 years ago

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    6 years ago

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    13 years ago

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    11 years ago

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    9 years ago

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.0
    (103 reviews)
    11.0 mi
    $$

    The girls in the return department right inside the door are really fast and friendly and helpful…read more I like how they honor veterans giving us a front row parking spot if it's available. The painting area helpers and employees are pretty knowledgeable and nice. Getting other help around the store from various employees is kind of hit or miss. some don't really know their products very well like they just got hired or something

    Nope no more of my hard earned money is going towards you all. My $3800.00 fridge? My $1200…read moredishwasher? My pretty stove and ceiling fans? Nope not anymore! We woke up this morning and our door is locked but I'm unable to unlock it so I'm locked in my own house. I have no other door to open and try with a key. So thankful to have tools inside the house. So we uninstalled the door handle and we head off to Lowe's ( original purchase 6 years ago ) lifetime warranty. This is why I spent $169.00 on the stupid thing. I explain at desk what's going on and that I'm done as this is the second one they replaced a few years ago. We now have 4 associates no one seems to understand ( or care for that matter) we are pawned off to yet another person who has zero clue how to solve this problem. We go rounds about having the receipt online which they magically can't find. They can't find the refrigerator the dishwasher the ceiling fan they can find weed barrier. That's what they find and keys. Well if I bought extra keys then that means I bought a lock. I get blank, stupid looks. I explain what lifetime warranty means. And I could you not I have an idiot associate March back to where the locks are and she tells me to take a picture of the warranty phone number on a box. I ask her so you want me to do your job? So at this point, I'm pissed. I'm like OK we're out we're leaving. I'm not giving you any more money and the $10,000 that I've spent with you in the last five years is now a hard lesson for me. You won't be getting any more money you blew it over $169 walk you people are idiots. The reason you have two stars is because you're ran by idiots and you don't give a crap about customers so I'm going to buy a lock and a new door knob from somebody else. I don't know or understand your logic that you were willing to lose a $10,000 customer for $169.00! I would've been happy with $40 door knob. It's 4 of July weekend and I wanted to secure my home. Wow sure hope management can get their head wrapped around how to put customer service first. So remember kids to save your boxes and receipts ( because they are damn well going yo disappear on their web sight. ) a screenshot might be a good idea. So i ask the last associate so you want me to do your job? It's only when I'm leaving do I realize she has no intention of helping me or anyone else.

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    Granite Falls Hardware - hardware - Updated July 2026

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