I saw him many years ago and I had a very thorough exam. Would definitely recommend . I wish I…read morecould find his new phone number. I will have to drive by the office one day. The doctor was very thorough and professional.

Today, I took my grandson to his annual appointment. He had received , in the last few days, an…read moreautomated text reminder with the office phone number if there was an issue. When we arrived, the door was locked and the lights were out. When we called the phone number on the text (the same phone number on the internet), it said the number was not in service. I fear something unexpected has happened. This doctor generated great reviews and my grandson really liked him.

I've been going to Catonsville Eye Group for years, back when they were still on Frederick Road and…read moreI've followed them to their new location on Rolling Road without hesitation. The entire team has always been professional, friendly, and genuinely caring. I see Dr. Shin, and she's absolutely wonderful. She has such a calm and kind bedside manner, really takes the time to explain everything, and makes sure I never feel rushed. You can tell she truly cares about her patients' comfort and eye health. It's rare to find a place where you feel both cared for and well taken care of, but Catonsville Eye Group nails it every time. I wouldn't trust my eyes with anyone else!

I went here (6/19/2026) for my eye exam and to get new glasses after finding this practice through…read moremy insurance. I had a good experience having an eye exam and picking out my glasses. I was told that my glasses would be ready in two weeks or sooner. After two weeks passed I called (7/7/2026) to check on my glasses. I was put on hold for an extended amount of time as they looked for my glasses in the shipment they just received and then told that the glasses should be ready next week (7/15/2026). I expressed concern that I was told they would be ready in two weeks, as I immediately suspected something was wrong. The person who spoke to let me know that glasses take 3 weeks and even if it was 2 weeks they were still within a 2-week timeframe because they "don't count weekends." This was an odd way to address my concern, but this must be how the practice operates. This may be something for new patients to consider. Once I get my glasses, I won't return to this practice as waiting almost a month for my glasses doesn't work for me. I would rather go somewhere else.

As a professional umpire, eye sight is a necessity. The ability to see without the aid of glasses…read moreor contacts is truly a blessing. I have no other person to thank, but Dr. Grochmal. Not only is he attentive to your needs, but is also very professional. Laser eye surgery can make anyone nervous. However, Dr Grochmal puts you at ease throughout the 20 minute procedure. After the surgery, my eye sight was 20/15. Dr. Grochmal exceeded my expectations and I can assure you he will do the same for you.

I had CustomVue LASIK with Dr. Grochmal and consider it the best money I ever spent. Felt great…read moreafter 3 weeks, perfect after 6 weeks, and now see 20/15 three months after. Great staff, friendly office, responsive, etc . . . really a perfect experience. If you've been considering LASIK but just haven't taken the leap, call Dr. Grochmal today. You will not regret it.

Absolutely every physician and practitioner is exceptional. I've been with them since 2021, two…read morecataract procedures later and my vision is great. The only thing that's not great is their phone service. I stopped calling and just go into the office. The team is super sweet, unbelievably proficient at their jobs, and will go to the wall to make sure you're taken care of. If you're close by, just drop in. They admin team isterrific.

Terrible experience. No one answers the phone. They bill you for a visit even though you weren't…read moreseen. Good luck with getting anything resolved. No one knows what the other is doing. The lady at the desk told us everything was covered by our insurance. Bad experience all around

Been a patient here for 30 years but will never go back now. The absolute worst customer service…read more Waited two months for glasses. Very rude. Tried to talk to the manager or doctor for a week and they were never there and wouldn't call back. Would not recommend.

Please do not go here. I waited over an hour for a confirmed appointment. Office was dirty,…read morecrowded, and very noisy. The staff was incredibly rude, like they didn't want be there either. Will never go back!

Yearly exam time here. I must admit that since the passing of my previous eye doctor, the care…read moreregarding the front desk staff has gone down a bit. They seem a bit cold and standoffish. The service is okay, it's just the little things I tend to notice. The staff in the back that takes care of the initial vision assessments were okay. Dr.Etter, the new physician, is ok as well. Maybe being so used to an eye doctor who provided my vision care for over 30 years and is now gone is a difficult void for another doctor to fill for me at this time. All in all, I will continue to come here until a time I feel that I may need to move on to another provider.

I came in for an emergency appt after being in an accident and stated I wasn't at fault. In the…read moremiddle of my appt, a lady named Cindy from billing came in the back and wanted $200 and told me to pay it now, and request reimbursement from my insurance, this is AFTER I'm in the back being seen, provided insurance and claim numbers. I paid $200 out of pocket because they refused my insurance. And the dr wanted a follow up visit in a week. I contacted the front desk, got an appt for tomorrow, and asked what the expectation was and front desk told me $130 for follow up visits. I asked to speak with billing, reached the same Cindy, and from the very start of the call, she was interrupting me, yelling over me, extremely rude after I just wanted clarity on what the out of pocket expense is. I requested a supervisor, she claims she is the supervisor. And I said the way she speaks to people is inappropriate. She claimed I never provided insurance information. I gave the info to her in writing the day of. She had everything and I was forced to pay anyway. At this point, i asked her if she had any proof in writing she informed me she would bill my insurance, and she said no. Obviously not, because I paid. I asked to cancel the appt. She refused to cancel my appointment and decided to be petty and ask me for an email in writing stating I want the appointment canceled. I asked her why she needs an email and her response was "you asked me for something in writing so I'm asking you." That is the rudest associate I have ever encountered in my entire life, and I will never recommend this facility. You don't know how to speak to people and you shouldn't be working in billing.

CONTACT LENS REVIEW ONLY!!! This office is listed as Ellicott City in the Yelp app, but has moved…read more20 minutes away to a professional building in Marriottsville. I come here for my contact lens exam and fitting. I only trust Stef, the contact lens technician, with this for me. I have been going to her for over 15 years and although I did cheat on her once (it didn't end well...), I learned the error of my ways and will only come to her. She had a boatload of experience in contacts. She doesn't just give you a contect lens exam, order the lenses, and send you on your merry way; she takes the exact measurements during your fitting, and if you're a first timer, will order some sample lenses if she doesn't have them already in her vast collection of lenses. During your follow up, she has you wear the lenses, allows time for you to sit to make sure they feel comfortable, and double checks again if they are the correct prescription for you. If not, she will reorder the correct ones for you. Once your prescription is secured, Stef sends you home with sample pairs for you to try on a gradual basis (wearing them for a couple of hours and gradual building up your wear time) with you letting her know after this trial period if they are good to go; if so, you can place your order with her office or she'll write you a prescription for you to take elsewhere. FYI: They are very competitive with their pricing. All in all, Stef at Physicians Eye Care is the queen of contact lenses. You should definitely give her a try if contacts are your thing!

Horrible experience. It started with check in. 5 clerks behind the desk doing nothing and 6…read morepatients lined up at the kiosk trying to check in. Although I had done an online check in, had to ré-enter the information into the kiosk and on paper forms. Ridiculous and time consuming. They are listed as a provider by my insurance but they wanted to charge me for a medical exam beyond the routine exam and refraction I had scheduled and is paid by insurance. When I told them I only wanted to get a new eyeglass prescription they refused to help me. I explained that I was under care with ophthalmologists at Hopkins and go every 4 months for a thorough exam. I just need new eyeglasses. They refused to allow me to see an optometrist to get a new prescription unless I allowed their ophthalmologist to dilate my eyes and give me a thorough medical exam for which I had to pay. I left. Scam. This applies to all of their locations. It's a sham factory.

Dr Brown saved my eye from three time zones away !!! I was…read moredown at the Grand Canyon with my family over last week end when my contact broke in half from the dry climate leaving 1/2 buried inside my eye. I couldn't take it out. After many attempts, my eye became blood red and hurt like hell. My husband called Dr. Brown for advise not realizing the time zone difference. It was midnight in the east coast. Dr Brown spoke to me just like if he was talking to someone in an office visit, Never once he mentioned the late night call. He was sincerely concerned about protecting my eye sight. He took the time and effort to prescribe an antibiotic for my eye to avoid infection. Then he follow up with a call the next day to gauge the improvement and ascertain whether additional intervention would be necessary. I highly recommend Dr Brown to anyone that is looking for a compassionate Doctor that will answer his phone at anytime !!! Thank you Dr Brown for everything you did for me, Leila. B.

I had a cataract removed and a new, high-tech lens implanted by Dr. Wexler They are now able to…read morecorrect astigmatism, near AND farsightedness. I had 20/25 vision the DAY AFTER surgery!!!! Very little post-operative care required, except a schedule of various eyedrops. Everyone at the surgery center was kind, helpful and attentive.

Dr Robin is thorough, precise, and delicate--everything you'd want when it comes to having someone…read morepoke around your or your child's eyes! Lisa, the receptionist, can be a bit brusque, but she knows the ins and outs of virtually every insurance carrier's plan and will help you get the best, most cost-effective option based on what you have. She also has a great eye for frames and maintains an inventory not only of classic looks, but also durable styles for kids and truly lux looks that are right on trend. If you want personal care and attention, Ellicott City Eye Care is the place for you.

I am giving this Eye Care office a 2 because of the office manager, Lisa. She is unprofessional and…read morerude. The dr. is very nice, kind and caring. I really liked him but I can not take that receptionist/manager. She talks over you and goes on and on as though she has no concept of customer service and professionalism. I feel very badly that Dr. Robin's practice has to suffer because of his office manager. After doing an online search on various sites, it appears that I am clearly not the only one who feels this way. I am moving on and trying another practice in the area that was recommended to me by a co-worker.