I wasn't going to review this but my husband keeps insisting that I do. My appointment was for 9/13 and today is 10/11. It has not been even 4 weeks and today, I am taking these braids out. I wanted micro boho braids. The website prices them at $250 but she told me they would be $$300 for micros. When she started braiding I told her the parts were too big but she insisted they would be micros. These braids were knotless but i told her knotless or the tree type whichever would be best, i just want micros size. Well I don't see well without my glasses on so when I left I thought the braids were fine by just looking in the mirror. I even gave a $50 tip. Got home and my husband said they look bad which is a first and my Aunt said they are just okay. I put my glasses on and went to the mirror. Ran my fingers through them and 2 braid came completely out from the root in the back. Parts in the back were all over the place and as I ran my hands through the braids more and more hair came out from the boho addition parts. She did the braids a little smaller parts at the top to fill in the side parts but the braider who did the back did not do the same so u can see huge inconsistent box braid parts in the back. I called Fatou and she wanted me to come back but at that point unless she was taking these out and starting over from scratch, there was no point. Plus there were spike points that were not cut off on most of all the braids. There is visible loops and knots in the middle of the braids. just bad looking. Hair was falling out daily. On second week, I left for a trip to Costa Rica and everday more and more hair came out. Got home and this 4th week, braids look horrible. I am embarrassed by them and so I am taking this as a loss and just taking them out at this point. For $350, I excepted micros. Not box braid size parts, spikes, loops, and knots with hair coming out daily. read more

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Although the attitude were okay. I got the spiral twist, they were falling out daily. I did not go back, if you didn't get it right on your first try, why go back. I was also quoted a discounted price which I did not receive. I would nor recommend this place to anyone. read more

I called for a same day appointment for my granddaughter. They were able to accommodate me, gave me a phone call when they were within 30 minutes of finishing her hair and did an excellent job. I recommend them highly. Great customer service! read more

DISGUSTING! ATTITUDES AND ROACHES! . But BEFORE I get to the ROACH part ! called a DAY ahead of time to schedule an appointment for the next day to do a braided hairstyle that should have taken an hour to a half an hour to do but when I arrived she said that she forgot that she had another appointment and asked that I come back later that day, no worries, I returned later that afternoon and then AFTER I waited another hour or so she says oh well can my sister do it because she still had had a client. So I say yes, waited another 40 mins and then someone asks me if I needed services?! Huh?! And I'm like the stylist knows that I'm waiting, what's the problem so then they DECIDED to take me! Long story short, the braids turned out braided unevenly, different sizes, some super skinny others fat, they REFUSE to braid your hair to the ends and when I insisted, they just cut the ends . They'll LIE in a heartbeat until you get Gansta with them and hold them accountable and they completely DRAG their PAYING and PATIENT customers verbally to the fullest! I suggest googles translation while their speaking. Anywho.. they're Straight CONS! Always trying to flip the narrative, so then I walked into the restroom and saw a nasty ROACH! DEUCES !! too many other shops around and most of all ones without the smug attitudes and ROACHES. Now Carry On. read more

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Been getting braids for over 20 years my second time here was very unsatisfied with services showed pic and didnt get what I asked for

I went to Fatou because my sister has had good experiences here and when I saw her hair, it did look good. I called for an appointment and was advised there was availability. The parking is a bit tricky bc the driveways on either side of the building are quite narrow. Anyway, I parked and walked in and was promptly and pleasantly greeted. They got started maybe 10 min later and everything seemed fine. At some point, I realized the 2 women braiding my hair were using different methods. Because I am a braider myself, I know what to expect. I went in for knotless braids and what I was getting in the front was not that. I asked the woman why she was doing it that way (starting with braiding hair instead of with my own hair) bc the whole purpose of knotless is to give the appearance that the braids are natural and coming from your head. She had done so many at that time that I told her to just continue bc I didn't have time for her to take them out and redo them. Knotless braids are the trend now and for her NOT to do them properly, stating what she was doing would last longer, is unacceptable. I didn't ask for a long lasting style. I asked (and paid for) knotless braids which I did not receive. They also did not properly tie the ends and I've spent this morning going through and pulling out the knots that formed once they dipped my hair in hot water. I won't get into the acrobatics they wanted me to perform so they could sit while braiding my hair bc I finally said enough and that they needed to provide a chair that wasn't broken. Needless to say, but I'm saying it anyway, I WILL NOT be going back nor will I recommend this salon to anyone. They were nice and remained on task the whole time (took 4 hours) so I've given them 2 stars. I'm now in a "what I asked for vs what I got" situation and very disappointed. read more

My first time ever going to an African braiding shop, and I must say that I was not disappointed. After being let down by another stylist, I was told to give these folks a try. I was able to walk right in and be serviced. I wanted medium sized box braids that fell to my belt strap. After only 3 hours, and 3 ladies working on my head at once, I got exactly what I asked for. The only down side is that my braids are a little tighter around the edges than I feel is necessary. Hopefully, I don't lose them when it's all said and done. read more

They put the single braids in and I paid them to remove them, thinking my hair would not come out from the knots. I was so wrong! read more

Fatou Hair Braiding - I lost my hair from my knotted single braids. I paid them $40 and a tip to take them out since they were the experts who put them in. - Hair Salons Near Me - Decatur, Georgia

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I've patronized Fatou's for several years for cornrows and box braids. Be willing to negotiate your price, as they'll quote you a price, however, be willing to work in the number you're willing to pay. For now, I'll work with the Ghana Cornrows. I was originally quoted $65, but they know my sides are low cut and taper and I said $50. That price probably could be a little cheaper, but I know the quality will be good. So there will be several ladies there when you first walk in, but if your is ready to be braided, (meaning already washed and blow dried), you can get service fairly quickly, depending on the braids you want. read more

My hair looks great but it's smaller than I requested. I also had to wait an hour before She got her and then about 4 different people worked on my head and it took more than 6 -7 hours. I'm used to 3. Won't be coming back. read more

Horrible customer service. I received individuals to the middle of my back and they were done very poorly. It looked as if I had done them myself... they did not properly trim off the stray hairs on the braids and the ends were just horrible and raggedy. I went home and decided that the work was not worth $150 so I returned the next day so they could fix my hair. When I returned they attempted to blame me for the way my hair looked, after about 30 minutes they finally decided that they would fix my hair. While talking to one of the women who braided my hair, she walked off in the midst of the conversation. I have never dealt with such unprofessional people and I wouldn't recommend them to my worst enemy. Please do not waste your money at this establishment! read more