STAR AUTO MALL: Worst car dealer EVER! I bought a 2017 BMW X3. They never checked the car! I had…read moreproblems immediately! I called, emailed & texted... Star Auto Mall would NOT return my calls, texts or emails! I went to BMW dealer, and they found lots of issues! Wires hanging down, tires rubbing, etc. It cost me $480 to fix it! I billed Star Auto Mall, and it looks like they're just chucking me the finger!! AVOID these incompetent thieves! Here's links to my issues with the car they sold me! https://thebassplayer.com/BMW-Bill.pdf https://thebassplayer.com/BMW-1.mp4 If I don't get a check by the end of the month, a lawyer friend told me it's a slam dunk in small claims count.

Literally the worst experience, a couple months in car was having problems.... Still unfortunately…read morehaving the same problem 1.5 later.

Amazing repair shop in lower Nazareth. I've been going there for years and have had nothing but…read moregood experiences. Fair prices and prompt service. Most recently I had an issue with an expired inspection, needed the issue fixed and re-inspected. Mark repaired it for substantially less than the dealership, and did an emergency re-inspection the next day after the dealership (Bennett) tried to play games with me (I'd already gotten a ticket for an expired sticker). Highly recommend, A+++ !

I am glad that my husband convinced me to stop by Brown Daub Volvo when their competitor treated me…read moreas if I had the plague when I walked in the door for my SCHEDULED appointment for a test.  I have never experienced a salesperson meet me at the door to tell me "others are looking at the car, so sorry" , hold out his hand to shake as I depart and not offer an opportunity or appointment to consider other models.    What I initially noticed right off of the bat was the salespersons approach.  It was warm and inviting; not pushy yet helpful.  She delicately asked questions so that you could  determine whether I was "window shopping" or had an idea of exactly what I wanted.  She demonstrated that she knows the inventory because she knew right off the top of her head where the three vehicles were that I narrowed it down to.  When I explained that I did not want less than a specific  interior color and features in mind, she were right on point  While approaching one car, she spoke of her "no pressure" approach and showed me why Volvo sells itself.  At the time, I did not know what was a better option at the time (finance or lease) however Kathleen Reilly and Tom Connelly provided me every possible scenario based upon 2 of three cars that I narrowed it down to.  In all of my indecision, Kathleen was extremely patient and still did not pressure me.  I left you that Saturday knowing (or at least I thought that I knew) what I wanted --- NOT TO DEAL WITH ANY OTHER CAR SALESPERSON IN THE FUTURE OTHER THAN HER.    I confidently assured her that I was buying a car with DBV and how valuable customer service is to me.  Low and  behold, when I went to bed Sunday night, my decision changed.  Again Kathleen, went into action on Monday morning and provided me with different options before I made my decision.     This dealership (Kathleen and Tom specifically) reduced unnecessary stress (on my part) and made this transaction worth remembering Brown Daub Volvo..  Kathleen explained that she wanted to ensure that I was absolutely pleased with my purchase and physically comfortable in the vehicle.  Plus she spent time reviewing every control mechanism, and  feature to ensure that when I pulled off of the lot, I had a grasp of the vehicle

I give my sales experience with Brown-Daub Volvo of Lehigh Valley 5 stars. I walked in to look at…read morea specific vehicle on their lot and drove out in it the next day. My sales persons, Abby Zgura and Anthony Dibenedetto, were professional and easygoing, which turned a stressful situation into a satisfying exchange. I explained what my budget was and they worked a deal much lower than my cap. Which was amazing, because the car I was looking at I've been wanting for quite awhile and just hadn't "taken the plunge". Also, everyone I met in the dealership greeted me, shook my hand, and offered their help with anything I may need then and in the future. The professionals at Brown-Daub Volvo of Lehigh Valley want to build healthy relationships with the community and it shows.

I give this dealership 5 stars my sales person Jade Wu was so wonderful I'm grateful for her she…read morehelp me pick out a vehicle and I fell in love with the 2026 Nissan kicks she's a great nice caring and I appreciate her I came here with my mom and all of the Kelly nissan crew is wonderful as well rob u the best! Jade thank you for giving me my new suv 2026 Nissan kicks please see her if u looking for a vehicle come to Kelly Nissan!!!!

Jade Wu gave my wife and I excellent service with getting a new vehicle. Very appreciative of her…read moreand her professionalism.

Don't ever go there to get an inspection bc they will rip you off. They suggest you need repairs…read morethat you don't need & will charge you a fortune for any repairs. I have stopped going to this place when their suggestion for repairs would have csot me over $2500. In this unstable economy this place looks to rip people off bc they are not selling enough cars. If they only would realize the more dishonest you are with your customers, the more customers you will lose!!!

I had a recall on my 2022 Ram Promaster RV on the backup camera and they took care of the problem…read moreand rotating my tires at my request. they were helpful and very courteous, especially Amber.

Koch 33 Toyota rental…read more What a great experience from the beginning of booking the Rental Vehicle with Brigette & Deb. To picking and dropping the vehicle off with Mylinh. No hidden fees like other well known car rental businesses upon pickup. The price quoted to me was the price I paid. So glad I learned about Koch 33 Toyota Rentals. Thank you

No way I'm giving your establishment a 5 star review with Bridgette's attitude.  She charged me for…read morean extra day while never explaining to me when it needed to be returned. Her attitude brings a 5 star review ( we had Josh who was fantastic) like to give Josh a huge Shout Out, to a one or two star review.  When you bring your car into a dealership for work having someone that show compassion can ease the issue you are going through. When I rented the car it says I left at 8:58 Wednesday that's the time the transaction started I left at 9:30 . I brought it back at 10 am Saturday after hearing the car was fixed . We were there at 10 am and waited in line while Josh finished with a couple in front of us.  Then Josh went through what was owed and even went above and beyond recommended ways to prevent this from happening again.  I get to the check out at on the rental side and hand in my keys to Bridgette. She asks me where the car is and I said right there in the bay. She jumps up, saying oh they don't like that and ran into the shop to move the car. Right there It felt like I did something wrong. No hello , no good morning.  Then the bill came it showed 3 days rented. Which I thought was fine signed and got into my car. My wife noticed that instead of charging for 3 days I was charged for 4 and immediately went back to the counter to speak with Bridgette. She told my wife he should have been here on time if he didn't want to get charged for the extra day.   That's not a 5 star answer or experience. She was rude and condescending.

Best customer service from the staff! Mazda impeccable!…read more Thank you Andrew and Jonathan Cofre!

We DO NOT TRUST this dealership. They sold us a car, and then sold it to someone else, after an…read moreagreed upon price with us. AND it took them 3 days to finally tell us they "accidentally" sold the car. The salesman actually had the gaul to ask me if we would be interested in a different car? This is why people hate buying a car

I was looking at buying a new two door coupe and after tons of research the 2016 Chevy Camaro made…read moremy top pick. I've been driving European cars for years and was amazed by the new Camaro. I planned on purchasing at the dealership only a couple miles from my house for better convenience, but during a meeting in the Easton area I decided to stop at the Brown Daub Nazareth store. The entire staff was great from test drive to purchase. Just a relaxed experience that I didn't get at the dealership in Allentown. I found the car I wanted and told them where I needed to be with monthly payment and they made everything fit my budget. I'd recommend calling or emailing Shawn or Rosie. Buying a new car shouldn't have to be stressful. Great group of people and if your are looking to shop a new Chevy I'd consider this store for sure. It's a bit farther to drive for me personally, but they make up for it with great service and value and I always need an excuse to hop in my new Chevy. :)

My experience was great with the service department, Joe C does a fantastic job as always. It was a…read morepleasant experience, however the air conditioning was broken in the building therefore it was extremely hot, and I had to wait for my car to be done. When I asked why it was so hot I was told by someone that it's been broken for two years.