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    Star Auto Mall

    1.7 (73 reviews)
    Closed Closed
    Updated 1 month ago

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    1 year ago

    Helpful 1
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    1 year ago

    Literally the worst experience, a couple months in car was having problems.... Still unfortunately having the same problem 1.5 later.

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    2 years ago

    Helpful 2
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    3 years ago

    Helpful 2
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    3 years ago

    Helpful 1
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    3 years ago

    Helpful 2
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    Photo of Amy L.
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    8 years ago

    Helpful 5
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    7 years ago

    Helpful 2
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    4 years ago

    Helpful 1
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    5 years ago

    Helpful 2
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    6 years ago

    Helpful 4
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    6 years ago

    Helpful 2
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    5 years ago

    Helpful 0
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    5 years ago

    Helpful 4
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    9 years ago

    Helpful 2
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    7 years ago

    Helpful 6
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    7 years ago

    Helpful 6
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    7 years ago

    Helpful 2
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    8 years ago

    Helpful 0
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    8 years ago

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    6 years ago

    Helpful 0
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    5 years ago

    Helpful 2
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    5 years ago

    Helpful 3
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    11 years ago

    Helpful 5
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    8 years ago

    Helpful 6
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    8 years ago

    Helpful 3
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    8 years ago

    Helpful 5
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    8 years ago

    Helpful 6
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    8 years ago

    Helpful 4
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    5 years ago

    Helpful 0
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    8 years ago

    Helpful 1
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    8 years ago

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    6 years ago

    Helpful 3
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    9 years ago

    Helpful 1
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    9 years ago

    Helpful 1
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    8 years ago

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    6 years ago

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    9 years ago

    Helpful 3
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    7 years ago

    Helpful 3
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    7 years ago

    Absolutely horrible, so uncoordinated and not caring, very confusing and doesn't update inventory well whatsoever.

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    Page 1 of 2

    Ask the Community - Star Auto Mall

    Review Highlights - Star Auto Mall

    I highly recommend purchasing a used vehicle from this dealer.

    Mentioned in 2 reviews

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    Koch 33 Toyota - Waiting area for car service.

    Koch 33 Toyota

    (85 reviews)

    Koch 33 Toyota rental…read more What a great experience from the beginning of booking the Rental Vehicle with Brigette & Deb. To picking and dropping the vehicle off with Mylinh. No hidden fees like other well known car rental businesses upon pickup. The price quoted to me was the price I paid. So glad I learned about Koch 33 Toyota Rentals. Thank you

    No way I'm giving your establishment a 5 star review with Bridgette's attitude.  She charged me for…read morean extra day while never explaining to me when it needed to be returned. Her attitude brings a 5 star review ( we had Josh who was fantastic) like to give Josh a huge Shout Out, to a one or two star review.  When you bring your car into a dealership for work having someone that show compassion can ease the issue you are going through. When I rented the car it says I left at 8:58 Wednesday that's the time the transaction started I left at 9:30 . I brought it back at 10 am Saturday after hearing the car was fixed . We were there at 10 am and waited in line while Josh finished with a couple in front of us.  Then Josh went through what was owed and even went above and beyond recommended ways to prevent this from happening again.  I get to the check out at on the rental side and hand in my keys to Bridgette. She asks me where the car is and I said right there in the bay. She jumps up, saying oh they don't like that and ran into the shop to move the car. Right there It felt like I did something wrong. No hello , no good morning.  Then the bill came it showed 3 days rented. Which I thought was fine signed and got into my car. My wife noticed that instead of charging for 3 days I was charged for 4 and immediately went back to the counter to speak with Bridgette. She told my wife he should have been here on time if he didn't want to get charged for the extra day.   That's not a 5 star answer or experience. She was rude and condescending.

    Star Auto Mall - car_dealers - Updated May 2026

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