6-8-26 Purchase 2018 Dodge Ram 2500, clean as can be, low mileage and fair price. They do not sway…read moreon price so plan on paying close to what you see advertised. Up front dealer, answered everything I threw at them. Had it ready quickly, loan through Members 1st Credit Union great rate with good credit. Mike was easy to work with, friendly staff, not pushy and do not stalk you. Very please with my purchase. I looked around at a lot of places and online.

Bought a 2013 Subaru Legacy Limited, on the left of the car there is clear packaging tape holding…read moretogether various wires that if the tape were to fail would fall into the tire and destroy everything. There was tape around the coolant tank which after I removed it the tank started to leak. the car has a dead battery that isn't being properly charged (either from the alternator or serp belt). if your looking to buy a car here don't it is not a good idea. The dealer failed to point out any of the above that I mentioned do not believe a word they say.

I needed 2 parts for my 2005 Honda Element and found them at Hanna's in Slatington, PA by doing an…read moreonline search. I called them direct and got great customer service, prices and shipping costs from John. I even had my Honda Dealer call him to verify that the parts were what I needed. The parts were shipped to me in Chicago and installed on my car within 4 days!! Getting the used parts instead of ordering new parts from Honda saved me $1800! 5 Stars for Hanna's!

From the owner: We believe that junk car removal should be a quick and simple process. When you call on us, we'll…read morecome to your home or place of business and remove the vehicle or vehicles you no longer want, regardless of their condition. We pride ourselves on our helpful approach to junk car removal and strong commitment to your satisfaction. And as a customer, you'll benefit from our easy appointment scheduling and impressive work ethic. We're also equipped to tackle a wide range of repairs to all types of automobiles. Whether it be general auto service, auto body repair, body work or painting. We know the importance of performing quality work on every project, large or small. Our staff places a high value on open, honest communication with our clients and is made up of individuals who are fluent in English, Spanish, and Arabic.

This was the best experience purchasing our new family car. Thanks to Jacob M. He was so helpful I…read morewas able to review all the features which I love, online, I was able to test drive and signing was quick and easy. This is one of the best auto salesmen in business. I didn't feel pressured or asked for an outrageous amount for a down payment. I let him know my situation and what type of vehicle I had and wanted for my family. It worked out great and I'm happy with my decision. Thank you again! V

This location is full of amazing customer service. I'm not just talking about someone who can hold…read morea smile and go through the motions. You also shouldn't expect pushy salesman trying to sell you huge pricetags. These people consistently gave me the feeling that they genuinely cared that their job was done well and that I was happy with my experience. My specific situation was especially complicated and full of speed bumps and Angela Maresca helped me over every single one. Most importantly, I LOVE my new car.

Long Review: I found a used 2021 Jeep Grand Cherokee L Summit Reserve at LOLV with over 100k on the…read moreodometer. The "Peaceful Price" was 4k lower than other '21 LGCLSR's on the market. With that said, she needed some work. The windshield had a few rock chips in it, and they replaced it for free. It had 12, yes, twelve small to medium dents in the hood and driver's door that needed to be addressed; (paintless dent repair $450) An (aluminum insert needed to be replaced $350). To be fair, the dealership took some cash off the top of the deal for the insert. I understood that downside. Now the bad part: less than a month and the check engine light comes on. I call the sales associate, and he connected me with the repair shop. In the end, the camshaft, and other engine components had went. All but the plugs were covered by the warranty. Total repair was over $4k all covered except the plugs and coils. The inspection report is email, and it says my front tires are almost gone: (I just brought the Jeep). So, that's another $500.00. The service dept. worked with me regarding the plugs and coils and I appreciate that. Sadly, while on the turnpike, I realize me hood was moving. THE TECH NEVER CLOSED AND SECURED THE HOOD. I WAS DOING 80 MPH ON THE PA TURNPIKE WITH AN UNSECURED HOOD!!!! When I closed on the purchase, everything was smooth as silk. I didn't have to leave the house, as they delivered her to the house and had everything prepared for me to sign. The sales associate does everything, so (THERE'S NO WAITING IN THE FINANCE MANAGER'S OFFICE)!!! Oh yeah, they gave me an exceptional deal on my '19 Ford Expedition Platinum. (My Expedition sold in less than two weeks). Lexus of Lehigh Valley is a great dealership and I will recommend them as a reputable dealership. Are they as good as Thompson Lexus? I think they rushed to put my Jeep on the lot, as I think Thompson would have caught that engine issue, and they would have fixed those dents prior to listing her. Everyone treated me well and with respect. I'll give them an 8/10.

Lexus Lehigh Valley completely transformed my perception of what a car-buying experience can be…read more After many frustrating encounters with my local dealership, MotorWorld, making the additional trip to Lehigh Valley proved more than worthwhile. I cannot recommend my sales consultant, **Joshua** Rumble, or Lexus Lehigh Valley highly enough. From our very first phone call through the purchase process and even my post-purchase questions, Joshua consistently delivered a tremendous level of service. Joshua took the time to truly listen to my concerns and priorities. As someone new to the Lexus brand, I especially appreciated how he walked me through the various models and trims in a clear, patient, and informative way, never making me feel rushed or burdensome despite the many questions I asked. His focus was always on ensuring the vehicle fit my needs rather than simply making a sale, which was evident in the several weeks of conversations, phone calls, and texts before I ever stepped into the dealership. Throughout, Joshua remained warm, professional, and welcoming, and by the time I arrived in person, he felt more like a trusted friend than a sales consultant. The dealership environment reflected the same high standards. Every team member I interacted with was pleasant, helpful, caring, and professional, creating an atmosphere that felt genuinely customer-centric. As a former hospitality manager for luxury brands, I hold customer service to a very high standard, and Lexus Lehigh Valley met and exceeded that expectation. The Ritz-Carlton maxim, "We are ladies and gentlemen, treating ladies and gentlemen," came to mind often during my experience, and this dealership truly embodies that philosophy. I have already referred several friends to Joshua because of the exceptional care and attention I received, and I am actively considering an additional purchase. Bravo to Joshua and the entire Lexus Lehigh Valley team for delivering a level of service that sets a new benchmark in automotive sales and customer care.

the dealer tries hard. its a small dealer with a small repair shop and limited inventory. most…read moreemployees do not go the extra mile. it is all sort of perfunctory and not exciting to shop, buy, or service here.

I scheduled an appointment days in advance to see a VW Tiguan advertised on Ciocca Volkswagen's…read moreofficial website. The appointment was confirmed again the same day, and I traveled an hour expecting to see the car. When I arrived, the vehicle wasn't on the lot, nor was anything comparable. The salesperson had no idea I was coming in, no background on what I was looking for, or the conversation in general. They will lock you in with promises of low prices that seem more competitive than other dealers, only to tell you the advertised vehicle isn't available and then try to sell you on something else. When I showed staff the online ad, we were quickly dismissed, told it was a "website error," and essentially waved out the door. The dealership later admitted there was an issue with their site but provided no proof or explanation. Everything about this felt misleading and unprofessional. Even written confirmation didn't matter here. Avoid this dealership at all costs unless you enjoy wasting your time or dealing with practices that appear to violate Pennsylvania's Unfair Trade Practices and Consumer Protection Law.

They need to answer their phones. I called 8x and someone picks up & hangs up (Today 8/31/24) I…read moredon't want to hear they had phone issues because that was the same excuse they gave me previously 2x before. Also, they screwed up my paperwork in the very beginning when I transferred my lease from one state to the other. They had no idea what they were doing. Them not hanging up today was the last straw. I'm going elsewhere unless they make things right.

Update to my first review. I took my car in for inspection as it's free for the life of my car and…read morethey charged my card $200 when the customer service representative told me I needed to pay $42 for a light bulb. I didn't authorize 200!! Because of my work schedule. I had to drop my car off the night before and pick it up after they close so I didn't get to speak to anybody personally and of course when I call nobody ever answers. This place is HORRIBLE. I wouldn't recommend this place to my worst enemy.

I went to purchase a used 2019 Ioniq. Josh was the saleperson I dealt with. I have been in at least…read morea half dozen dealerships to purchase a vehicle. This dealership provided me with a straight forward no nonsense experience. As with any vehicle purchase there was some haggling for price and trade in prices, however, I was surprised at the amount of professionalism that I witnessed. Unlike some other dealerships, I did leave feeling like I got duped. Josh and Lehigh Valley Hyundai, keep up the good work

1 STAR -- BUYER BEWARE…read more Absolutely horrible experience. I bought a 2020 Ford Explorer from this dealership for over $30,000 and put $10,000 down. The same day I discovered the windshield was cracked. Because of snow, I couldn't see it during the test drive. It took them almost 2 months to fix it. Then the vehicle broke down with multiple warnings: Powertrain Malfunction/Reduced Power, Hill Start Assist, Pre-Collision Assist, and Check Engine Light. They kept it for 3 weeks, claimed they fixed it, and said it was running great. Less than a month later, it broke down again with AWD and ABS problems. It's now been sitting at their shop for over 2 months. Getting answers is nearly impossible. They bounce you from person to person, promise callbacks that never happen, and constantly give excuses. I finally said I wanted out of the vehicle. Instead of helping, they tried to sell me another car with higher payments, then offered me only $17,000 for a vehicle they sold me for $30K+ just 7 months ago--after I've already put $10K down and spent roughly 3 of those 7 months with my car in their shop. Which the car is still in the shop till this date 08/16/2026 with no ETA on when i will get it back! I would NEVER buy another vehicle from this dealership, nor will I recommend it to anybody. Do yourself a favor and stay away!!!. And stay away from Peter he is not a honest salesperson.

Got a new car! Yay! Mike Estrada was very attentive and…read morehelpful! The name of the business is Toyota of Allentown now

My wife and I bought a '26 Camry on Saturday 6/13 form here. From my understanding they were sold…read moreto another dealership recently. Whatever the case may be, my salesman was OUTSTANDING. If you're looking for a new car, please see Zach Kotran. One of the most personable, down to earth guys you would ever want to meet! I drove an hour to this dealership on Friday since they were one of the few that had Camry's on the lot that were "saleable" due to the current recall. I had a few text conversations with Zach prior to my arrival, which I appreciated very much. One of my wife's first questions was to ask me how the salesrep was since we were VERY disappointed with the not just the arrogance, but the lack of product knowledge at another Toyota dealer (salesman) that was local to us. Zach is most definitely a "car guy" that knew not just the car, but also all of the tech. It felt like I knew Zach for many years and we were just "BS'ing" about cars over a few beers. No pressure AT ALL....no tactics....just a great all around negotiating and buying process. I did observe other sales and finance guys on the Saturday we were there for the pick up....everyone was in a great mood and many Salesreps were hopping from customer to customer. Lounge and restrooms were super clean. Overall, we had an A++ experience here, and we are loving our new Camry. Again, a HUGE shout-out to Zach Kotran for not just being a great salesman, but also being a REALLY good guy!

We were considering moving to a hybrid crosstrek and told online that if we get pressured we will…read moreleave in a heart beat. When we went in Nolan was the salesman. he was very knowledeable and did not pressure. It was a pleasant experience until we reached back later and initiated negotiations. The discount was in line because they were against a month end quota. the issue started with their offer for the trade. The offered 19000. KBB offered 20140. they slowly relented to that number but started trying to justify how great it was by saying kbb would only pay 18895. I pushed back and said we wanted 21500. They stood their ground. Here's the kicker. Subaru itself guarenteed at least 20600 for the trade. So, they not only tried an insulting low bid out the gate they stuck to a number well below the guarenteed trade by Subaru. If you aren't educated and done your research, Ciocca will with out hesitation ignore fair values and try and rip you off. We went to another dealer that gave a higher discount and 21000 on the trade. They won the sale . Avoid Ciocca. they will try and low ball you, stick to their guns trying ti justify how great the klow ball is and proven they will also ignore Subaru guarenteed numbers. We don't hold it againts Nolan. He was just passing along from above.

I rarely feel compelled to leave reviews, but my experience with this dealership was so frustrating…read moreand disrespectful of my time that it warrants a clear warning to others. Before making the trip, I did everything a reasonable customer should do: I called ahead, confirmed that a specific vehicle was physically in stock, and even scheduled an appointment to come see it. Based on that assurance, I drove an hour and a half--one way-expecting a straightforward, professional interaction. Instead, I arrived to find that the person I had scheduled an appointment with was not working and that the vehicle did not exist on the lot. It had been sold months prior. This wasn't a minor oversight-it was either gross incompetence or a deliberate bait-and-switch tactic to get customers through the door. What makes this worse is that there was no accountability, and certainly no acknowledgment of the inconvenience caused by their misinformation. The manager's main concern was preventing me from leaving so they could upsell me a different car. A dealership that cannot accurately track its inventory--or worse, misrepresents it--does not deserve your time or trust. I would strongly advise anyone considering doing business here to think twice and be prepared for disappointment. In an industry where trust is already fragile, this kind of experience only reinforces why so many people dread car shopping. I will never patronize this dealership again.

They are crooks. They recommended work that I recently had done through them. When I questioned…read morethem they quickly brushed it off as a mistake. They did it again on the next oil change. Most recently they recommended 4 new tires. I just had my tires replaced by them. Only 20k miles. Stay far away from here

I've always had decent experiences here, but started bringing my car to an independent shop for…read moreroutine maintenance. Many of the things that the dealer had been "warning" me about turned out to be fictitious. I did go back to the dealer, though, last year to have my battery replaced because it is very difficult to otherwise find a compatible battery that is available locally. No problem with that at the time. But a few weeks ago, I went back again because I noticed that there was a steering problem and needed it to get checked immediately (my regular mechanic books out weeks in advance). The found that a rear shock was broken - fine. But they also told me that my battery was reading low and recommended replacing it. I said, sure, go ahead, YOU just replaced it 6 months ago and it should be fully covered under warranty. They immediately backtracked and muttered something about how the test result must have been from the previous visit (clearly a lie - the previous visit, I came because the battery was DEAD, not low). I asked again when picking up the car about the battery test result, and they again brushed it off and changed the topic. Sorry, but I can't trust this dealer any more, and you shouldn't either.