My wife needed to have our rearview mirror reattached, and not only did they get her in without an…read moreappointment, they performed the service very quickly and with a high degree of quality! Their customer service was top-notch from the person who answered the phone to the technician who performed the repair! We have had windshields replaced here several times and wouldn't think of going anywhere else!

From the owner: In Business for over 35 Years In the auto glass industry, where you choose to get your car's…read morewindows fixed can make a big difference in the service, quality and price you receive; and choosing the wrong company can lead to a costly, drawn-out project that only fixes the problem in the short term.

Not sure how it happened but woke up and saw a crack in my windshield. Used my insurance to make a…read moreglass claim and had a choice of appointments within a few days. I had to wait a bit longer due to some other things not related. Also insurance didn't give me the option of a mobile appointment. I didn't try calling or anything but if I need this again. I'd try that. This location is in a high traffic area. There is a star bucks and Tim Horton across the street as well as other spots to eat if you're waiting. My windshield replacement was covered fully by insurance. I did pay for new wipers and a rain treatment though. The work was done within a few hours. I did do a check of the work before cashing out. Didn't notice any issues. They also restuck all my window stickers and EZ-Pass transponder. I did not request OEM glass but haven't noticed any issues driving after picking it up. The work is warrantied. So if there are issues, I won't hesitate to have that handled.

I have never had a company disrespect my time as Safelite did. I have a very small chip in my…read morewindshield, about the size of a dime. I called for an appointment, set it up for November 17 between 1:00 and 6:00 and sure that someone was home. They text me at 4:00 and had to change appointment for November 27, again between 1:00 and 6:00. Again I got a call at 5:00 saying the appointment had to be changed. The technician could not do the repair because it was too dark. I informed her that the car was in a garage and had plenty of light. She said it would not be enough. So I want to let people know that SAFELITE does not care about you.

Best quality & service around. I would definitely use them…read moreagain. Matt was very professional & got The job done quickly

Easy to schedule and comes to the house or wherever the car is. Unfortunately I have had my glass…read morerepaired twice recently and one time I had to reschedule like three times and they went right to the dealership to do it because it would be there the whole day. No issues. This time they came right to the house and worked with the insurance co to make it easy for me.

The man who did my service was very nice, he was respectful and very good with what he did, I would…read moredefinitely recommend him

Got to my appointment early at 2:30 so I could be pull in by 3 pm my appointment time it was 3:40…read morepm before they pulled in the work truck rude customer service lady in the front trash service would not recommend this place

Safelite was able to get me in within 24 hours, I went to the site and waited until the windshield…read morereplacement was finished. Every employee was very kind and welcoming, and checked on everyone in the waiting area individually throughout the wait. They have massage chairs, water, and coffee in the waiting room. The replacement was done well and within an hour. Would highly recommend.

Waste of time. Call center for appointments is bad, they recorded information inaccurately…read more Safelite is so bad they ask you to discern if it's a repair or a replacement. Then the criteria they ask you utilize isn't accurate in making that distinction. No call no show on the house call appointment, had to follow up myself to reschedule, they did not give preferential treatment to those who have already had missed appointments. So I set up an appointment to go in and they said upon arriving that they do not have my windshield in stock. Scumbags.

Appreciating him making time in his schedule earlier than originally expected. Fixed the crack in…read morethe windshield quickly.

In Syracuse from out of town and had a windshield issue. Charles came to the residence I am staying…read moreat, inspected the issue, and told me that a repair wasn't needed and didn't charge me for the visit. Great customer service! Would use him instead of one of the larger companies every time!

incredible customer service!! ray sands helped me in a pinch when my car door window broke, right…read morebefore a big trip! they accommodated me day-of, fixed it in record time & helped me do it in the most affordable way. i will be a lifetime customer here! this place is a true example of the way businesses should be run and how they used to be! - so refreshing to see. full of kindness and integrity, proudly serving the entire neighborhood working family

Informative and straight forward about pricing. The service was barely over an hour. My window…read moreshield looks great!

Of course this is a service that we rarely WANT to get. We seek it out usually because of a mishap…read moreof some sort. My car got a nasty "ding" on the hood- honestly no idea how it happened. I submitted an online request for an estimate and all went well from there. The staff was very helpful, the communications were great and most importantly the job was very well done! Very pleased. Should I ever have a mishap again, I'll go knocking on their door!

The staff here is super friendly and easy to work with. I was impressed with their communication…read moreand personability. They did a great job fixing my car and even cleaned it for me! In the past, I've gone to the Gerber on Monroe Ave. However, this time they were very busy so I wasn't going to be able to get in for quite some. In any case, that led me to this location and I was equally if not even more pleased!