Knowledgeable and nice staff. The store is small, but they fit a big variety of outdoor gear in…read morethere. Great location. Easy walk or bike ride to the Patagonia headquarters, downtown Ventura, or the beach. Close to off-ramps from Highway 101 an Hwy 33.

Service is friendly and very knowledgeable. The selection is more than what I was expecting and I…read morewanted to just buy a bunch of stuff. The value is great. It's about $30 cheaper than the Patagonia store down the street.

This flagship Patagonia store, which is located next-door to their corporate headquarters slightly…read moreto the northwest, is done so well and really exudes the same Patagonia style that you see in their products. To give some context you will see Great Pacific Iron Works written across the top of the store, which was Patagonia's first store, opened in 1973 in the former Hobson meat-packing plant, near Chouinard's blacksmith shop, which is another product line and name you'll see often in their clothing. This part of Ventura is extremely sleepy so it's very easy to find a free street spot and there is also some EV charging available as well. The staff here is very friendly and always very attentive so it's one of the best parts about visiting. There are many different rooms inside divided by product type and there is even a tiny little museum area with all sorts of pictures and facts about the former building and Ventura. One of my favorite things about coming here is they tend to have some Ventura specific, or limited run products that you won't see in some of their larger bigger city stores. So you can really find some stuff that would otherwise be hard to find online or out of state. I try to stop here every time I pass through Ventura and would recommend to anyone else to do the same. They have products for men, women, and children, so there really is something for everyone.

I had an extremely disappointing experience today at Patagonia. I came in for what should have been…read morea very simple exchange of an unworn jacket, but the interaction was immediately made uncomfortable by an employee named Maddie. From the start, she was rude, combative, sarcastic, and unnecessarily aggressive throughout the entire process. Instead of simply helping resolve the issue professionally, I was met with attitude, condescending remarks, and an overall hostile demeanor that made the experience far more difficult than it needed to be. As a customer, I expect basic courtesy and professionalism -- especially from a company that prides itself on customer service and brand values. The exchange itself was straightforward, yet Maddie handled it in a way that felt confrontational and unwelcoming from beginning to end. It honestly left a terrible impression of the store and the company overall. After being a customer for nearly 30 years and a brand ambassador for this company, I truly never expected to be treated this way. If this is the type of people Patagonia chooses to employ to represent their brand, I do not believe I will be moving forward with purchasing their products in the future. I rarely leave negative reviews, but this experience absolutely warranted one.

Amazing service. I bought an arch support for a walking boot and found the perfect tennis shoe to…read morebalance my walking. Thank you for your help and patience Addie. I didn't even know this place existed. It's so convenient to downtown and they have a great selection of shoes. It's not a chain business. So if you want to support local businesses, this is a must visit. I can hardly wait to come back after my foot has healed. They also carry apparel.

I went in to Mile 26 and worked with Sophie. She was super helpful and answered all of my questions…read more(I had a lot). If you're unsure about what kind of shoe is right for your foot, I really recommend going in person and getting fitted by her. She was super knowledgeable, 10 outta 10 customer service.

This place is awesome and has a mayor variety in sports attire ,…read moreThe reason im giving a 2 star is the fact the hat drops they have are great but they way it plays out some people cheat the system and make it unfair for the people who are singled out. I get the fact they play it smart and bring their whole family but some of us just want our size and hat I was int on 10/8/22 for a hat drop and seen one guy behind me end ip in front bought a hat goes back in line and buys another hat before i even got a chance to buy my hat. Then the manager seemed to allow it But the outcome is you have a high demand in a hat why not make more for those who dont get their size .

Stopped in yesterday to grab some gear before heading to the Dodger game. Danny and his crew are…read moreamazing! I found what I wanted and they even embroidered my jersey so it was done before we had to leave for LA. The store is stocked with plenty of items to choose from. Super clean and very helpful staff made shopping there a breeze! I would highly recommend Pro Image to anyone looking for sorts gear! Thanks again guys!!

Amazing store. Great customer service. Brandon & Isabela are always willing to help when my kids…read moreand I come in for new gear. Brandon is very hands on with tons of knowledge to share.

I normally don't leave negative reviews, but this experience deserves to be documented, especially…read moreafter the manager told me that writing a review "wouldn't make a difference." I came in to exchange a pair of FootJoy golf shoes I bought here one week ago. I didn't have my receipt on me, so the associate scanned the shoes to look up the "lowest selling price." Their system came back with $19 for shoes I paid $110 for days earlier. When I asked how that number made any sense, no one could explain it. No price history, no verification, no transparency just "that's what the system says." I wasn't asking for anything unreasonable, just a fair exchange based on the actual purchase price. The part that pushed me to write this review was the manager's response. Instead of helping or even acknowledging the issue, he told me that leaving a review "wouldn't make a difference." That's not just dismissive, it's unprofessional. He said he wouldn't even consider making an exception because I had dropped the F-Bomb in reference to their insane store policy and ridiculous lowball valuation. He also demanded that I apologize to the associate for using the F word. For the record, I found my receipt and will be returning the shoes properly. But the principle matters. If their system is generating inaccurate "lowest selling prices," that affects more than just me. I'll be filing formal complaints with the appropriate agencies so this doesn't get brushed aside. I'm sharing this so other customers know what to expect if they try to make an even exchange without a receipt. A $110 purchase shouldn't magically turn into $19 because a system says so and a manager shouldn't act like customer feedback is meaningless.

Great cashier! Helped me with my exchange. I love the new flooring! Leslie and Kasie were very…read morehelpful today!

Showed up at 8:35pm on a Friday, acting manager Erik and two other employees were just standing…read morearound chatting. When asked why they were closed they insisted store closes at 8:30pm, sign states 9pm and when pointed out they claimed registers were already closed. Had to drive to oxnard location which has same hours, their employees were working and store/registers open. Not going back to this location. Store manager on a later day justified their mistake, all employees that day thought it was a Thursday and not a Friday.

Hello All, I just…read morewanted to share my awesome experience with Michelle. She is super knowledgeable and very friendly and helpful. Thank you Michelle, I will keep coming back to this store and I always recommend it to my friends and family.

After a couple months of miserable online and outlet mall shopping to find a pair of properly…read morefitted running shoes to replace my well-worn favorites (no longer made), I finally did the right thing and went to this local store that had great selection and a very knowledgeable staff. I only wish I'd come here in the first place. I especially liked that they had a treadmill on site to "roadtest" the shoes. It makes a big difference to support a great specialized local business and get the right service.

I came in to return some shoes the employee was very nice and helped me out and explained to me…read morethey will get the right order to my house, the employees were very helpful and the store looked nice and clean, sanitizer available and employees wore masks, you can wear your mask or not. Overall good experience

A solid 4 star experience while shopping for shoes...who would have known?…read more I had been looking around for shoes for work...I needed very unique specifications. They had to be black and look kinda nice but I wanted them to be comfortable and almost like a tennis shoe. Something dressy enough to go with a shirt and tie but comfortable enough to be on my feet for 8 hours. I ended up at the Pacific View Mall in Ventura like I usually do while looking for things like shoes. I tried a few of the other local stores and stopped by here at Champs Sports. I was immediately greeted by an employee of the store as I walked through the doors and asked if she could help me find anything. I explained the specifics of the shoes I wanted but that I more than likely wanted Nike Shox. She laughed a little and said "yeah everyone wants those at first". She asked me what I was going to be using them for...when I explained that I walked a whole lot at my job and needed shoes that were comfortable but good looking as well. She went to the back and brought out my shoes that I wanted (the Nikes Shox) but also brought out a couple other boxes. I immediately thought jeeze here we go...she's gonna try and sell me some other more expensive crap. Oh how I was wrong. She sat there for like 20 minutes having me try on different shoes...she explained why she thought that the Nike Shox might not be the best shoes for my application and actually recommended some less expensive shoes. She knew SO MUCH about shoes...it was really amazing. The only problem was the fact that the shoes she sold me on and were the most comfortable did not come in the complete solid black like I needed. She did sell me some insoles because she explained that my feet had a high arch and that I needed more support than usual. I think I spent 20 bucks on them and after wearing them for a day I regretted buying them...they just made my feet hurt. I guess next time I just need to stay away from buying random insoles for my shoes. I ultimately ended up not getting any shoes this day...but the experience I had here more than likely saved me from spending 150 bucks on shoes and regretting it later. This will be the place I go to when I do buy my next pair of shoes. :0)

If you're in Ventura and into fishing, you've got to check out Eric's Tackle Shop. Eric has…read moreincredible knowledge and carries everything you could possibly need -- from new rods and gear to awesome vintage rods you don't see just anywhere. He's not just about selling equipment either -- he genuinely takes the time to talk story. He even ended up chatting with my brother-in-law about punk rock bands! That's the kind of laid-back, real connection you don't find everywhere. Great selection, great knowledge, and a great guy. Eric is the man!

Great store . Eric is knows his craft and can point you in right direction for what you are trying…read moreto accomplish. Love that store , I'm out of San Dimas and when I fish Ventura I will stop in and that will be alot of weekends coming up this year. See you all soon . I give this shop 5 STARS

There are several sports stores in the general area, so I'll try to rate Big 5 on its own merits…read moreand why it's different than Sports Authority, Sport Chalet, and Dick's PROS--Cheaper sporting goods than other places. Great place for recreational sporting goods, and an extra plus that it carries rifles. Always have good sales, and register your email with them for more savings. CONS--At this store, it's selection is limited because it just ain't that big. This limits the products you can comparison shop with. Shoes are mostly off-brand, which is fine if you don't care about brand names, but quality is dubious. Not that much hockey stuff. My summary is that Big 5 is the place to go for recreational sporting goods. What I mean is that it's good if you want a softball glove for those few times you play, a bodyboard for the few weekends in summer, or snow pants for that yearly trip to Big Bear. For example, I need a new camping tent. I won't be going to some expensive camping store for a $300 tent....I'll get a cheap one at Big 5 because I only camp 1 or 2 weekends a year. If you play competitively (ex: high school, college, minor leagues, AAU travel teams etc.) stick to Sport Chalet or Dick's, as they have higher end, better quality gear.

"Bathrooms not for public use" -employee "Ya I'm a customer…read moreand I gotta go" - me "Doesn't matter, go next door" - employee Was there returning something and still didn't want to let me use the loo. Yeah not going back