I've known Randy, the owner for over 40 years and supply him with my surfboards. He is…read moreknowledgeable and cares about his customers. Pretty much a one man show that still believes in offering customized service to people. If he doesn't have it, he will either get it for you or direct you to the best place to pick it up. To me, that is service above & beyond. Maybe the guy bad rapping him in another review got him on a bad day. Or maybe he had someone filling in for him. Randy is generous & active in the Ventura community supporting non profit charities and individuals in need. That says a lot about a friend and business associate I admire & respect. -Bruce Fowler

The last time I dropped by the shop, four years ago, Randy had to let to go of his shop crew, I'm…read moresorry to say. He'd had an amazing staff of surf-savy people working for him. Fortunately, Randy was still alive and well, and able to design a board for me, send the specs to the shaper, and get me my new stick, including packing and boxing it up for me within the twelve days I had before heading back to South America. I've been surfing for more than 60 years, surfed and lived all over the surfing world, and I either purchased or had Randy design boards that I'm fortunate to have in my quiver. He's a great guy, fun to be around, and Wave Front has the vibe of surf shops from back in the days when they did nothing but talk surfing and make finely crafted surfboards.

10/10 experience. As a new surfer I went in to look for a wet suit, not knowing too much about what…read moreI was looking for... Laurie took her time giving me a crash course on wet suits, answered all my (new guy) questions, and helped me grab what I needed to surf later that afternoon. This store is truly awesome, and gave me a killer deal. Get there!!

Lori stayed late to help me - with a board, rash guards, shirts, hats and a beach umbrella! Good…read moreprices and very courteous treatment - highly recommended.

I should have trusted the reviews. Paid for the board…read morerental...before seeing the board. Waterlogged, creased, broken nose, duct taped tail and rails, tar patch repair job. 2/5 stars because it floated and somehow remained in one piece through head high thrashing.

The only reason why I left 1 star is because I was not be able to leave a review without it. My…read morehusband and 2 children stopped at this store because I needed a bathing suit for the trip we were making to a family friend's beach house nearby. When we drove by we saw the sign that notified customers that there is parking in the back, so we did. When we walked into the store there was no one to greet us. My husband took my youngest son to use the bathroom at another establishment. I have no idea if this store has a bathroom because there was no one there to ask. My oldest son stayed with me. I looked at bathing suits for about 3 minutes. After I was done looking I heard a man ask if I needed help. I told him that I was looking for a bathing suit but I did not find anything I liked. He then told me that if I wasn't going to buy anything that I needed to leave his store. I was perplexed because the reason why I was in the store was to possibly buy something. I told him this and his reply was the same, if I wasn't going to spend any money that I needed to leave and that I needed to move my car. I told him that the sign in front says that there is parking in the back to which he said again that I needed to move my car. I told him that I would gather my family and leave his establishment. I am black, so my initial instinct told me that this guy is racist. I began to get really upset but throughout the day I second guessed my instincts. I kind of told myself that this guy is just a miserable jerk. When we arrived home I checked in with my oldest son so we could discuss what happened at the store. My son said that the guy at the store said something under his breath as he passed him. The guy said "What are these type of people doing here?". My heart just sank. My instincts were right. I called the store today to speak to the manager or owner. Turns out the guy who kicked me and my son out of the store is unfortunately the owner. He said that he thought I was going to go across the street to have breakfast for a couple of hours. If I was going to have breakfast across the street, wouldn't I be across the street having breakfast? I was in his store for several minutes looking at bathing suits. My oldest son was also looking around the store for something to buy. This experience has left me really sad and hurt. He said my son is lying about what he said under his breath as he passed him. Mr. Artie Anderson (the owner) said he isn't a racist but I implore him to stop acting like one. Before you kick someone out of your store, I suggest you ask before jumping to false conclusions.

This flagship Patagonia store, which is located next-door to their corporate headquarters slightly…read moreto the northwest, is done so well and really exudes the same Patagonia style that you see in their products. To give some context you will see Great Pacific Iron Works written across the top of the store, which was Patagonia's first store, opened in 1973 in the former Hobson meat-packing plant, near Chouinard's blacksmith shop, which is another product line and name you'll see often in their clothing. This part of Ventura is extremely sleepy so it's very easy to find a free street spot and there is also some EV charging available as well. The staff here is very friendly and always very attentive so it's one of the best parts about visiting. There are many different rooms inside divided by product type and there is even a tiny little museum area with all sorts of pictures and facts about the former building and Ventura. One of my favorite things about coming here is they tend to have some Ventura specific, or limited run products that you won't see in some of their larger bigger city stores. So you can really find some stuff that would otherwise be hard to find online or out of state. I try to stop here every time I pass through Ventura and would recommend to anyone else to do the same. They have products for men, women, and children, so there really is something for everyone.

I had an extremely disappointing experience today at Patagonia. I came in for what should have been…read morea very simple exchange of an unworn jacket, but the interaction was immediately made uncomfortable by an employee named Maddie. From the start, she was rude, combative, sarcastic, and unnecessarily aggressive throughout the entire process. Instead of simply helping resolve the issue professionally, I was met with attitude, condescending remarks, and an overall hostile demeanor that made the experience far more difficult than it needed to be. As a customer, I expect basic courtesy and professionalism -- especially from a company that prides itself on customer service and brand values. The exchange itself was straightforward, yet Maddie handled it in a way that felt confrontational and unwelcoming from beginning to end. It honestly left a terrible impression of the store and the company overall. After being a customer for nearly 30 years and a brand ambassador for this company, I truly never expected to be treated this way. If this is the type of people Patagonia chooses to employ to represent their brand, I do not believe I will be moving forward with purchasing their products in the future. I rarely leave negative reviews, but this experience absolutely warranted one.

Walden makes boards that surf really good, super stoked on the magic modle 9.0, looking forward to…read moretrying the 8.0 , much aloha

Racist shop , me and my friend walked in this shop looking to buy a new bored and we were getting…read morestarred at and followed thru out the whole store and as we were about to walk out the lady proceeded to unlock the door , meaning they thought we were going to steal something so when we walked in they locked the door man this is insane I was really disappointed . This shop needs to do better .

I received excellent service there on 29 May 2026. I was pedal commuting around the local area and…read moredropped off my single speed bicycle for a chain replacement that they advised me would take about an hour before they could start and finish it. They called me while I was walking around accomplishing other errands and reported that the entire drive train needed replacement (not a surprise as the bike is 20 years old with many thousands of miles on it - the drivetrain was oem excepting the chain). They also said parts were available and the job could be complete the following day. I explained that I needed the bike to get home. They offered to adjust their schedule and complete the task within an hour and a half. They did this and now the bike rides perfect!

They were really nice and got my bikes ready for spring. Their customers were really nice too.read more

Every time I come here the staff is very kind! I've seen them deal with all sorts of Ventucky's…read morespecial residents trying to sell stuff and they always handle it with kindness. I also like the golf club wall! It's awesome

Jordan was awesome! All the sales team were! My 12 year old son was sorted for Baseball and I just…read morewaited to pay. Helmet, Strap, laces, shoes, bat, 2x Gloves, umpire pad,4 baseballs, and a very happy and ready kid ! $300! Thanks Play it again!

I saw some used armstrong gear on a Facebook page. I wasn't sure because I couldn't find reviews…read moreonline of his shop but I ended up getting a bunch of gear from him, new and used. Everything was great condition and fast shipping. Cheers!

Worst company I have ever dealt with. Misquoted prices on products and promised delivery dates that…read moreknowingly could not be met. Refused to cancel order after I pointed out that it was be delivered after the date they promised. Took no ownership to their mistakes and don't respect their customers. I don't ever write reviews, but also never been treated like this by any company.