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    FDS Luxury Auto

    4.0 (4 reviews)

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    CarMax

    CarMax

    2.9
    (174 reviews)

    Came by to get a vehicle estimate as a family member had been here last year. 2 attendants in the…read morecheck-in area were friendly & wary greeted us. Told us to take a seat & someone would be with us within 5 minutes. Josh with a baseball cap, immediately asked our names, vehicle info, ph#, etc. I said "Hi" to him since he had no salutation, just wanted to get started. He said "Hi" back & immediately input our info. He asked for the keys & had us wait in the waiting area. I would say it took about 15 minutes for the eval & for us to come back to discuss the estimate/offer. I thought it was undervalued as I've been getting emails from Carfax almost monthly. I had even gotten my car washed but I guess they have some formula. Josh mentioned something having to do with tariffs being a factor but I didn't see the correlation since it isn't even a new car that needs to be shipped?? Anyhoo, they must have some formula. There were only maybe 3 other families there so it wasn't crowded. There were lots of cars in the lot, though. Once the vehicle is evaluated as they drive it off the parking spot, they drop it off in a designated "Express Pickup" spot. The location is right off I-10/Medical Center so hopping on I-10 onto 410 was convenient.

    The kid "cam" who wanted to make sure no one was was wasting their time, simply acted like he was…read morethere to help navigate through the carmax website . This review comes after his attempt to belittle my family. He asked several times . "So are you going to buy this car or just looking " "So we test drove the car for nothing " "How had you never own a car before " the remarks went on and on . He gave zero inventory recommendations . Most uncomfortable experience . First and last time stepping into a carmax .

    SHOTTENKIRK TOYOTA SAN ANTONIO

    SHOTTENKIRK TOYOTA SAN ANTONIO

    1.8
    (81 reviews)

    Joseph Hinojosa , Nick Solano and Michael Leal were all such a great help they all had so much…read morepatience and advice and were very friendly and kind

    $7,000 Repair Quote During Routine Service - 2021 Tundra…read more I brought my 2021 Toyota Tundra with about 110,000 miles to Shottenkirk Toyota on March 9, 2026 for routine maintenance -- a transmission fluid and rear differential fluid change. The person in the service department handled my visit and was polite and professional during the check-in process. During the inspection I was told the truck had cam cradle oil leaks and was quoted approximately $7,000 for the repair. That estimate came as a shock, especially since the truck runs well and I originally came in for routine service. A repair recommendation of that size deserves careful evaluation, and I will definitely be getting a second opinion before approving work at that cost. The technician gave no other possible causes for the oil leak other than noting that there was oil on the exhaust manifold. They did NOTHING to validate that claim nor did they offer to. I am just supposed to take their word that that is the issue. Now I understand why a guy showed up with documents showing how much my truck would be worth if I wanted to look at replacing it. If Shottenkirk Toyota believes this diagnosis is accurate, I would appreciate the service manager reviewing the estimate or providing additional explanation for the repair recommendation. The dealership facility was clean and the staff was courteous, but I encourage customers facing major repair quotes to ask questions and compare opinions before committing to expensive engine work.

    Novak Motorcars

    Novak Motorcars

    5.0
    (3 reviews)

    One of the most pleasant car purchasing ever. Tyler the sales manager and Chris the owner have been…read morenothing but helpful and accommodating. Chris has responded to my email inquiry immediately the next day and was cordial to my lower-than-expected offer. He was honest and transparent with the condition of the vehicle and the bottom line pricing that he wanted for the car. Keeping in mind I'm 160+ miles away and arrived after hours, Tyler accommodated me by staying way past the office hours because he knew I drove from afar and have limited time here. Wonderful small family owned car dealer with an excellent selection of manual vehicles at amazing prices! They also give active military members special discounts! Will definitely come back to them and recommend my car enthusiast colleagues here. Keep up the good work Novak Motorcars!

    Novak MotorCars is one of the BEST places to purchase a car from. I had the pleasure to work with…read moreboth Tyler and Chris. They made my car buying experience smooth and painless. Answered all questions I had honestly and always kept promises to update me at certain times. I had requested a lot of photos/videos of the car I was interested in purchasing and without ANY attitude, Tyler was glad to do the request for me. Working at a family owned dealer myself, Novak MotorCars gives out reasonable car prices and customer service are top notch. With this being said, I'll definitely be coming back to purchase more cars!

    FDS Luxury Auto - usedcardealers - Updated June 2026

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