Communication 10/10 Knowledge 10/10 Customer service 10/10 I thought I was going to have to sell my 10 year old BMW but within 4 days, Felix completed all repairs necessary and my car is running great! So thankful I went here. These guys know what they are doing and treat your situation as if it was their own. read more

Great customer support; professional/knowledgeable mechanics/staff! I've been a customer for about 5 years now. Preparing for a toad trip out of town and they topped off my fluids and made sure my car was road ready. These guys are just that awesome!! Highly recommended and trusted team of professionals!! read more

Paleo Car Care - Auto Repair Near Me - San Antonio, Texas

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Very good customer service! I believe they checked my car, I looked up best place near me I believe! read more

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Ryan Lyssy, who is a customer care representative at Paleo, provided me with excellent communication about my truck repairs and what I could expect. I received great value and excellent service at Paleo. I recommend them to you for conscientious and straightforward automotive repair. Thank you, Ryan. read more

As a person who knows nothing about cars, Paleo made it so easy to schedule an appointment for a quick seamless service. The app makes it easy to register your information and find any service needed. This was a stress free experience, with a kind and timely staff to support the great work done. :) read more

I've been taking my 2006 Chrysler crossfire to Paleo for service. I've given them honest reviews in the past on Yelp. My car broke down again and had to call AAA for a two truck. I called Paleo to inform them That I was having my car towed to their shop. They said okay. When the Chacon tow truck driver and I arrived at Paleo's and went to drop the car key off in the key box we found a note telling the tow truck driver to not leave my car in their parking lot and to have my car towed to my residence! The tow truck driver said he couldn't do that because AAA had not authorized Paleo's request. I winded up leaving my car in Paleo's parking lot. I called Paleo the next day and I was told that Paleo was not going to do any service on my car because of bad reviews I had given them in the past. I had to go get my car bad drive it off their parking lot or they would have it towed to the pound. I went and got my car took it to another auto repair shop and the car's radiator, thermostat and belt had to be placed. If you read all of my reviews you can see the service Paleo performed on my vehicle. read more

Paleo Car Care - 2006 Chrysler crossfire - Auto Repair Near Me - San Antonio, Texas

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Terrible customer service and communication on GM's behalf. Called for an update on my car gm had clearly been in a bad mood and told me that my car hadn't been looked at and was very unhappy at me asking why, I explained I had been let known for the specific problem diagnosis would only take til the next day and setting an appointment would account for that. Phillip cute me off saying pick up your car. Turns out 10 hours of my car sitting idle didn't even warrant a notification. Time is value especially as a student and full time worker. If you value transparency, respectful communication and reliability look else where. A shame GM is comfortable acting this way to paying customers because the rest of the team has been nothing great. It goes without saying I will not and should not be paying anything. read more

This place rocks! They got me scheduled right away, kept in touch through every step of the process (including photos, which I appreciate), and got my van fixed quickly. They are right next door to a parts warehouse so they can get things done quick. I had some concerns after I got it back and they took it back into the shop with no hassle and no extra charge. AND it was 30% less than the other quote I got! Thanks Paleo! You guys are the best! read more

Honest and easy to work with! Brought my well loved car in, calling the day before to make an appointment. They were understanding of me needing to head out of town the next day. Received the inspection notes/estimate and explaining everything is still in good shape and that the intermittent noise is like due to weather and didn't need anything done. As a young woman not knowing much about cars but wanting to be safe, I appreciate the honesty. I will be back when ready! read more

Spoke with Ryan and Joe and both guys did a wonderful job of constant communication with me about my 2012 Ram 1500 TIPM problem. Not their fault that Chrysler was on strike but 4 months later and I am very satisfied with the results. My truck runs and rides like brand new. I would recommend Paleo to friends and family. Thank you again to all of Paleos team. read more

They provided excellent customer service. I needed to replace my brakes. I had gotten several quotes and I chose Paleo because they would consider saving the rotors $600. Upon inspection my rotors were done anyway. They offer shuttle service and in my case offered to pick up and drop off my car. That alone was amazing! Then they also cleaned a bit off my headlights. They sent me pictures in an effort of transparency as work was done. read more

Paleo Car Care - Old brakes - Auto Repair Near Me - San Antonio, Texas

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Outstanding customer service, affordable, high quality, and personable staff. Melissa was kind and patient.Felix explained everything to me, double checked, and made sure he was in my vehicle with me when we test drove it to make sure it met my satisfaction. Much better experience than Cavender Audi and North Park Audi. As long as I have a vehicle this is my go to shop. Thanks again for everything. read more

Friendly and clean facility with great service. They were prompt and chatted with me while I waited. Scheduling was also a breeze. Great place! read more

We recently moved here from Minnesota and needed an oil change. We read the reviews and decided to try Paleo. We're so very happy with them from the receptionist to the mechanics. Honest, affordable service. Highly recommend!!!! read more

Took my car in because the heater was not working and the car needed new brakes. Long story short, it was a water pump and timing service. The service advisor kept me promptly updated, a big + if you ask me! Paleo Car Care went the extra mile to assure I would be able to pick up my car and head out of town that same day. Quick service, great communication and all at a reasonable price! Thanks again to the team at Paleo Car Care! read more

Very grateful to have been taken care of by such a caring staff that truly blew my expectations away- I was very impressed by the personal touch of customer service unlike large dealerships, you'll alway be in good hands with Paleo Garage Works! read more

Never liked taking my car in for repairs, but this time was different. Amazing customer service, reasonably priced, and best of all they did an excellent job repairing my vehicle. I am definitely recommending this garage to all my friends and family. read more

I finally decided it was time to take care of the many issues my car was having, and I'm so glad I decided to go with Paleo. Not only did they answer all of my questions thoroughly and take the time to discuss options with me, they were also able to get my car fixed within just one day. Plus, they returned it totally washed and looking better than ever! They're also just the nicest people and you feel like you can really trust them with your vehicle. Telling everyone I know about Paleo! read more

Awesome shop!! Conveniently located downtown, Awesome staff. Took my car here and they listened to all of my concerns, they messaged me updating me at every step (including pictures). Didn't try to upsell me any nonessentials. Returned it wiped down and dusted the inside Very honest and upstanding company! Highly recommended!! Support Local! read more

Was on a road trip with my grandchildren pulled up at our condo and smoke was rolling out of my tires. I looked on Yelp and they were the closest to me with the best reviews. when I went there the next day and Philip spent over an hour looking at my Tahoe and turns out the emergency brake cable was stuck. Didn't even charge me...Happy Birthday to me!!! Very professional and even showed me pictures of everything. I would drive from Corpus Christi to have them work on my car! read more

The Crew is Amazing from the Front Counter all the way To the Shop . Highly Recommend 5 Star Service

pickup my truck on Wednesday for oil leak 2000dllrs I paid this place trund Aron's within an hour no cool air transmission not shifting properly they refused to check out what they did wrong kick me out with a violent macho and mean attitude just because refusesd to pay more mony to replace compressor that they tore apart without my consent 10 days without a vehicle 2000 out a pocket. first Itime I ever comment or report somthing in my life how have been in business from 1929 when I ask for the owner a 30year old guy said he is the owner the only reson I went there was because of five star. rating worst deduction I ever made in my sixty years of existence read more

OMG. My SUV was Broken down in a unfamiliar City, not knowing any mechanics to repair our car Everyone that I called was trying to take advantage of me. I called Paleo car care!! The moment I told them my troubles I spoke to Cruze and he told me someone will call me back with a quote. Melissa called me back, she was the Angel that help turned everything around. They were so reasonable, so customer service attentive and so professional. They had our car ready in one hour. We are so grateful fir Paleo Care Care. Thanks Team!!! read more

This place is awesome! Malissa (with an "A") was super helpful when I called to schedule an appointment and she was able to get my car in right away! I absolutely HATED taking my car to the dealership for repairs where they always tried to sell me more than I needed. Paleo was honest and upfront and prioritized my repairs for me so that I could see what was most important. Their level of service and professionalism was unmatched. I can't even say enough about how great this place is. I will NEVER go back to a dealership. This is a small, local shop that is so so helpful and I trust to work on my car and to be honest with me. I LOVE this place!! By the way if show up on Fridays around lunch time they usually have a small cook out and you can grab a bite to eat while you pick up or drop off your vehicle. read more