The team was super and friendly. I bought a ceiling fan got in and out, no wait, no lines. Carlo…read morewas super helpful and knowledgeable. He was professional and courteous. I thought he was the store manager. Quality and services are hard to find and Lamps Plus has my trust. Thank you Carlo!

The Sales Team at this location (Pasadena? CA) could be a little more helpful. I walked around and…read morewas never greeted until I went up to them & there were 2 people working. I was told by each to go online to shop. I wanted personal assistance and that was the reason for my visit. Everything I wanted they didn't have until I went to my car & located the item on photo search and showed it to them in the store.

They are and will be missed. A Pasadena staple. Skill and great customer service, a true family run…read morebusiness.

Awesome place and amazing business owner! Will be my first…read morechoice ! Would recommend anyone need lighting products to simply step in and talk to the owner !

I placed an online order via their lbclightingpro.com website. I chose them despite being more…read moreexpensive than other online stores, because their website showed that the product was "in stock" (in fact it still shows this) and I didn't want to wait a long time to receive the items. Of the two products I ordered on 9/26, one didn't ship until 10/4 and didn't arrive until 10/10. The other product, as of 10/23, still hasn't even shipped. I wrote an email to inquire about it, and apparently the items in my order were processed "for drop ship direct from manufacturer" and the remaining item hasn't even been manufactured yet. If I'd known it was just going to be direct from manufacturer, I'd have gone to any of the dozens of other websites offering the same thing for lower cost and with free shipping. On the positive side, at least I've received part of my order so it isn't like they've just disappeared with my money, and customer service responded on the next business day so that's nice. I'm just super frustrated that I won't receive my items within the needed timeframe despite explicitly picking a more expensive store with the items "in stock".

Great selection, super friendly service. Good design ideas and very accommodating. Lots of…read moreparking in the rear - definitely recommend checking it out.

I brought in a lamp that shorted out and Carlos was very helpful and fixed it for a fair price. So…read morehappy I didn't need to throw my floor lamp away!

They fixed my antique table lamp and replaced bulb with softer non cancerous one. Carlos is lovely…read more Recommend 100%

Small store located in Arcadia, has several brands on display but mainly has a catalog online to…read morelook for products. They have a "designer" in house which the front desk gave us an appointment to go in. Upon arrival, we sat at the desk letting the designer know what we wanted. However after 10 minutes it clearly shows she's not experienced and does not know what she's talking about. Shower tubs styles were named wrong, unfamiliar with the product lines, it's more like she's online shopping for you while you're sitting next to her. Prices are high and there's no design service. She said twice she would email us the chosen products but never got an email or follow up. Would not recommend coming here unless you're unable to do your own online shopping.

Megan worked with me on bringing my new bathroom to life. I was in need of a new bathroom converted…read morethe laundry room into this bathroom. The process was seamless and simple with Megan reassuring any worries. Highly recommend 10/10

We started working with Filament Vintage Lighting on a project that we thought was impossible. We…read morehad brought a set of hanging ceiling lamps to another business and they left it unfinished and unusable with a bunch of wires exposed. We thought that they would be junk. However after we started working with Filament Vintage Lighting, they made the process so easy and he gave us options on how to really make it beautiful. He put to much time and effort into this project and helped us fit it into our budget. We can't wait to post photos of these beautiful hanging lamps! (We'll be editing this later to include them!) He used quality parts, rebuild the inside of the lamps, and the encasing of the wires so that they will hang beautifully in our home. Thank you so much for your help!

Keith is very knowledgeable and restored two antique lights for our family - he did a wonderful job…read moreand was communicative and easy to work with. He also provided incredible guidance and insight for a different antique chandelier project that was more of a challenge. Highly recommended!

I needed a really hard-to-find bulb for my mom's ceiling fan. I had called every local Ace, Home…read moreDepot, Lowes, OSH, and no one even understood what I wanted. This place had one at their other location, had it moved to the store near me and it ended up being under $10. I would definitely go here again for light bulbs.

I got to say Tom is the heart and soul for LBC. Great customer services, attentive, responsible,…read morereliable, and he will go out of his way to help. He gives great advice, great recommendation and great after sales services. He replies his email under no time and check on your shipment at a heartbeat. I have been working with Tom for almost 4 years, and no single word of regrets and complaint. No job is too small or big for him and he will take great care of everyone.

Luis is great. Honest. Knowledgable. Local, independent professional. Responded quickly and…read morecommunication was great. Thank you!

Louis is very responsive and he and his team were professional and very nice. He handled all the…read morecommunication with the power company for approvals. They patched and painted all the drywall that they had to cut open. And they wore shoe booties inside the house, which is very considerate!