My husband and I are both regulars at Aloha Ship and Pack and have been going there for years. I'm…read moreconstantly shipping film and business-related packages, and they are always SO kind, fast, helpful, and easy to work with. It's one of those places where you know things will just get handled efficiently without stress. Everyone there is friendly, patient, and consistently helpful every single time we go in. They're also in a super convenient location for us, but honestly even if they weren't, I would still make the drive because the service is that reliable and good. Truly one of those local businesses that makes everyday life easier!!

I love this ASAP location! TIP: This is an Amazon return UPS…read moredrop off location! (You supply your own box and print your own label - make sure you select the right option when processing the return on Amazon) They are so courteous, even acknowledging your presence when busy helping another customer. This is first rate service in my book. They greet you as soon as you enter and are very helpful. This location is very close to my home and I can drop off my return on the way out to do other errands or on the way home, if I leave my house before they open. They do get a tiny credit for accepting UPS boxes so please utilize them. They'll let you know the pick up times for UPS, USPS (think priority flat rate boxes), etc. so if you record the times in your contacts you can be sure to get your boxes out timely. So not just convenient if you are in the Aiea Waimalu shopping center area on Moanalua Road, but great, helpful, and friendly service.

Great service Lyle I'm going there today for notary service…read moreafter get disappointed from discrimination service at UPS at NEX Glad finding ups in Aiea Never come back ups at NEX

SO GLAD they opened this location not too long ago... Great place to return your Amazon products as…read morewell. Every time i've walked in, they acknowledged my presence. I'm definitely coming here to ship all my boxed goods.

Worst Service. Very Rude. We Opened A PO Box At Aiea Post Office. The Chinese Worker At The…read moreCounter Was Very Rude. He Misprinted Another Customer's Paperwork. He Looked At It And Let It Drop To The Floor. We Asked If We Needed That Document. He Replied With A Smirk "Not Really" All The Clerks Are Rude, A Customer Asked Why The Medium Priority Flat Rate Box Cost $95. It Should Be Around $40. They Started To Argue. The Clerk Started Quoting Bible Verses. The Customer Grabbed The Box And Stormed Out Of There. Terrible Service!

TBH, this place is hardly ever busy. YES! It has its moments, but for the most part... it's not…read morecrowded! The service is quick and the clerks are ON POINT! They KNOW what to do and they service fast! It is customers who may hold up the line because we may NOT know what we're doing. So they have to EXPLAIN IT TO US. Like they did with us today. And I felt so bad because it seemed like the Clerk Jesse was small kine annoyed with us because we didn't know anything. But it's NOT OUR FAULT! We haven't sent anything out thru the post office in over 10 years! Last time was when my mom WAS alive living Oregon back in 2012. ‍ Last time they had signs and cost posted up for us to see. Maybe I didn't look well but, it would help if they did display it more in the opening area. However, he WAS REALLY PATIENT AND VERY KIND because he did answer all of our questions & helped us choose what we needed. Overall tho, I'd say this place is the best place to come to for mail out things because they're QUICK & not SO BUSY. Ok that's about it. OH! But know the parking in front is kind of small. ROOMY but small. But there is more parking on the BACK-SIDE on the right of the Post Office. So IF ANYONE HAS MAIL TO SEND... COME HERE! Thanks for reading and Happy Holidays!

Very good hours open on Saturdays very polite and efficient. Also accept USPS drop off.read more

We do a lot of shipping at UPS and love coming to this location. It is a very convenient location…read morewith a lot of parking. It is located outside of the NEX. The line usually isn't too long and the employees are always friendly. Rick helped me today and he was really nice and also made conversation and made me feel welcome.

Ok... SO THIS PLACE IS ABSOLUTELY WONDERFUL! They have BIGGER AND BETTER SPACING. They have more…read moreroom for their machines and to work with! The boy TREVOR was VERY HELPFUL! Thank you! He made "test copies" and confirmed if I was satisfied with them before printing my actual copies and then calculated the total AFTERWARDS. Which was really affordable. OH! That's the other thing. They NO LONGER allow SELF COPIES but that's GOOD because we could have them do it and us NOT SCREW UP! Lol! Thanks for looking and YES!!! Go HERE for anything!

Boss recommended this place for my concert poster. Never ordered from a copy center before so was a…read morelittle nervous. They were super helpful and I got exactly what I meeded with a week. Great quality and packaged with care.

My dad lives on the big island and I ran into an issue with shipping his Christmas present this…read moreyear because it was a very long package (94x9x3, 20lbs). I researched a ton of other shippers and they all wanted $200+ (FedEx was $400!). HouseMart has a shipping calculator on their site and it came out to be $38. They have a minimum shipping fee of $50, which I found totally reasonable. They were very prompt in answering emails and sending update. When my package arrived at their warehouse they opened it to make sure everything was there and undamaged. They sent me a bunch of pictures to review. Their boat leaves every Friday and their website estimates 14 days to get to the big island. It took a bit longer but I'm sure that's because of the holidays. My package was delivered to the Ace Hardware in Hilo. My dad had absolutely no trouble picking it up. TL:DR - their service was great and an affordable price. They were very prompt with communications and my item arrived in great condition. If you are shipping large items and don't mind it going on a slow boat, this is an awesome company to use.

After a very bad experience with a different company that gladly took our order AND PAYMENT to…read more"Haul" a couple of IKEA items, only to close abruptly a few days later without any notice and without delivering the products, we were hesitant to try again using a another company. However, I'm glad we took a chance with HouseMart Shipping, as the whole experience was fantastic! Kim provided exceptional service that exceeded our expectations. Her communication was clear and prompt, and she answered all my questions. Before shipping, Kim sent pictures of the items we had ordered to ensure they were not damaged. When the items arrived and I went to pick them up, the boxes appeared to have been handled with care, unlike some other delivery services. Additionally, the items were available for pickup within the timeframe I had been given. They offered excellent service at a surprisingly reasonable price. My wife and I, wish we had found HouseMart Shipping sooner! I highly recommend HouseMart Shipping and would definitely use them again.

I needed to ship media to someone in Japan. The items were packed into a rather small box which…read moreUSPS intended to charge an arm and a leg to send. The recipient suggested I use Yamato Transport. For one, I had no idea the Kuroneko service even existed on-island. I called in the morning to inquire about the process since I have always received boxes from Japan but was never on the sending end. Shimizu answered all of my questions and assisted me when I was there. She made what seemed like a difficult process rather simple. The location is easy to find if you're familiar with the Halawa/Red Hill area or use GPS. There are an abundance of warehouses on the road leading to Yamato Transport's location which is at the end on the left-hand side. There are no designated parking spaces exclusive for the business in its shared lot. There is only one way in which is through a door that needs to be opened from the inside after pressing the button for service on the intercom. The box I used was purchased elsewhere but I was told they have select sizes available for $10. I sent my parcel via International TA-Q-BIN Eco which worked out for me since the contents were multiple of the same item. I left the box unsealed so the contents could be verified. You will need to complete data entry on their website in order for your stuff to be sent. While there is an English section on the main Yamato Transport website, the link for the data entry is purely in Japanese. If you're like me and can only read a handful of kanji, an employee will need to help you. I completed it on my smartphone while there. Payment is determined on the method that's selected at the end of the data entry process. My recipient opted to pay for everything, so I selected cash-on-delivery where he will pay the courier when he receives the box. In the end, I didn't have to pay for a thing (besides my box). Not sure if I will ever need to use the service again but it was definitely a good and interesting experience.

We had to get the contents of a small studio moved from Tokyo back home to Oahu, and so we chose…read moreYamato Transport........also known as Black Cat or Kuro Neko. The reason we chose them? Brand name and logo recognition! We had seen the trucks on tv while watching Japanese programming. A few years back a friend said she had seen Kuro Neko's trucks on the road here, and had mentioned a houseguest using them to ship a large item back to Japan. That's about all we knew about them so I have to admit I was a bit nervous! http://www.yelp.com/biz_photos/yamato-transport-usa-aiea?select=17C5Mjxjp44_oy09n5HEqw#vgfHUqq6-cMxD85X8zzJoQ I pretty much expected everything to go smoothly on the Japan end, and it did. Boxes and packing material were dropped off on time, and picked up on time. I wasn't sure what to expect on this end. The boxes were going to take a couple of months to get here, and we were surprised when Yamato called us to say the boxes had arrived weeks earlier than expected. On the day of delivery I had to call them up because it was over an hour past the time they said they were coming. They called back saying it was going to be several hours more. Eeek. But then they arrived less than an hour after my call. We were all amazed that the boxes had no damage. Everything arrived safely. The boxes were heavy duty and only one of them had even a slight scrape. It looks like they were handled with care. I would definitely try to get a hold of some of these boxes if I were moving off island: http://www.yelp.com/biz_photos/yamato-transport-usa-aiea?select=17C5Mjxjp44_oy09n5HEqw#17C5Mjxjp44_oy09n5HEqw Why do they get five stars? Because the delay in delivery time was just a small blip, and I was just happy and amazed to have everything arrive safely!

Did ya know there was a UPS Store just next door to Costco (Waipio)?…read moreA very convenient location for me, as I had to ship out a few broken items back to the mainland, as I was working just across the street at a local credit union. This UPS store is on the smaller side, but the folks who worked here were very friendly & efficient. Parking access is pretty easy, but the parking lot is shared by other businesses nearby. Need to ship out a package? The Waipio neighborhood has a UPS Store just next door from Costco. Easy to find!

First time going to this one. Located off of Ka Uka Blvd - near Starbucks and in same area as…read more Fantastic Sam's. Plenty of free parking. It was the Monday after New Years so I expected it to be busy with people returning gifts to Amazon. At 9:30 am the line was out the door with about 10 people outside and 5 inside. With only 2 reps working it went surprisingly quick. The third rep was helping someone at a table get a document notarized but after that she asked if anyone had just Amazon returns and was able to help them at the table. The reps here are very nice and efficient. Was able to complete my returns within seconds. All in all maybe waited 10 minutes from outside to being helped. Good job!