This FedEx facility prioritizes profit over customer service. While I understand the importance of businesses maintaining profitability and safeguarding against fraudulent claims, this location seems to exploit these concerns for financial gain. For example, if a package emits noise, they request to inspect it. If they open the package and find space inside, they inform the customer that the packaging is insufficient and suggest additional packing services, which come at a cost. Additionally, if customers happens to have packing materials available, they are still required to reseal after being opened for inspection, I don't carry tape in my car. These practices give the impression that staff may be incentivized to encourage extra charges. I am frustrated with the ongoing petty charges imposed by these companies. read more

This store is Fast and professional. It's a big store with lots of workers. I was in and out within 5 minutes.

I had a package it went easy she showed me how should I print the label etc service was nice

Always friendly, helpful and courteous. I have sent several times and have never had a delay. I am a notary and I use their Express service. I also like the variety of supplies. My printer paper was delayed by Amazon and I was able to grab a few reams here to ride me over as I dropped off some parcels to mail. The cost was comparable to OfficeMax or Staples and the convenience was even better. read more

Worst fed ex ever. Stay away from this place. Came to drop off a box. 5 minutes later I came back to tell him I forgot to put something in the box and both guys working there said the truck already took my box. The only truck was still there. read more

Holy moly the staff here is so beyond rude, i went in to ship something and it was made very clear that the fact that i didnt already have a shipping label would inconvenience them. From start to finish both ladies at the front were cold and unfriendly and i genuinely left the store feeling awful and i dont understand what in the world i did to them to deserve that treatment. read more

Poor customer service. Contacted the Corporate office regarding Robert the store manager and the driver(s) parked in the handicapped spots in the parking lot. FedEx seems to think the handicap spots double as their loading zone. The manager told me it was private property and they could do whatever they wanted, too bad and to leave their store. I have contacted their Corporate office to complain and will file a complaint with the DOT as well. read more

Just called in to place an order for a 3X10 banner. Juniper was wonderful!! Cannot say enough about how helpful they were in answering all of my questions and finding solutions to complete my order. Made my morning go so much better! read more

Nice and clean. The staff is friendly and helpful. They answered all my questions and made me feel comfortable about do business with them .

Stopped in needed a few copies, nothing crazy! But totally couldn't figure it out Caren came over realized we were struggling and was quick to Trouble shoot and help us complete our task ! Also she was super nice about it, I've had some bad experiences!!! She was fantastic! We will be back and appreciate the stellar service Caren gave us today ! She's a keeper ! read more

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The manager here has a horrible attitude. I only went here because USPS was Closed. I don't like to leave negative reviews but this location deserves it for their bad service and for not able to control your attitude as a manager. read more

Very poor customer service. I walked into the store & received no greeting whatsoever, even though some employees weren't even helping customers. I went and used the self service printing & was there for about 10 minutes. During the whole time I was there, not one employee said a word to me. Yes, the printing is convenient, but it's kind of pricey. I won't be back due to lack of customer service and pricing. read more

The staff is really friendly and helpful. We ship items for here and on our recent visit we used their fax service. Prices are reasonable and they're quick! It's in a good location next to many stores and restaurants and off the highway! read more

I highly recommend this particular FedEx office! I've been meaning to write this review for quite some time. The last two years, at Christmas time, I have gone to this particular FedEx location to have a package mailed. The staff have been awesome and both times recommended using one of their boxes and repackaging for a less expensive shipping rate. I was very appreciative! Especially since it was sort of down to the wire for shipping in time for Christmas. I think this last time, the clerk's name was Jasmine? She was very helpful! The rest of the staff did not seem stressed, even though it was the busy holiday season, and customers seemed satisfied from what I could tell. They offer a nice selection of items and the store is very clean. I'll be honest... this last December I went to first to a different FedEx office that was closer to me. The shipping cost they quoted me was much, much higher than the online quote. So I decided to cancel that shipping order and drove to this FedEx location. It's a lot farther for me but completely worth the trip! Thank you! read more

The manager of the store required that I'd buy a concealed box for $22 to ship out an old laptop back to my employer. Mind you, I did not receive the new laptop in a concealed box and I had an express label which warrants complimentary packaging. The manager turned me away unable to help. I checked their shipping guidelines online for computers in which they RECOMMEND using a concealed box but do not require it. This guy was just trying to get a sale and should be reprimanded for the horrible customer service. Will never recommend shipping with fedex. UPS is a lot easier to work with. read more

This place is horrible. They made me sign into their computer to print something out and didn't tell me that it would cost 50 cents a page, 5x the price of what it would cost for them to print it out. I wasted $2 on their computer unnecessarily to find out the exorbitant price of their prints-it-yourself pages. They also have no idea what "pdf" "document" or "Adobe" are. Overall, go somewhere else. Seriously. read more

Parking is a little crappy, but the staff is helpful. I walked in and needed to make copies. Just insert your credit card, and remember to wake up the screen. LOL! Then just make your copies and wah-la the copier charges you, prints a receipt, and you are on your way. read more

The associate, Cassandra was extremely rude. She acted as if I irritated her the whole transaction. She debated everything I said when I was just trying to gain understanding. I was using The company account to send back two computers and two monitors. I needed insurance on both computers and both monitors, but Cassandra explained that I would only need insurance on the monitors because FedEx only sees the monitor as an actual towel is not considered a computer. I was just trying to get the right type of coverage as I was instructed to do so and she kept dismissing my request and telling me that that's not what I needed when all I wanted her to do was just follow my request. Finally, I asked her to not require a signature and upon looking at my receipt she required direct signature. It was so terrible and her manager Caren was right there and didn't offer any assistance or direction whatsoever. I had two more transactions and asked to be helped by someone else because clearly she was feeling some type of way and needed a break. read more

Wow what the heck! Came in to literally send a quick fax and it took over 20 minutes it's ridiculous. I walked in the store at 10:05 and it's now 10:27 I was standing in line to pay and there was two people working and for whatever reason whenever somebody new came into the store they would help them before they would allow me to pay. Four people pretty much cut in front of me. When I was already standing in line, like I can't believe the customer service that I just received or lack thereof I should say. At one point I started pulling out my money and was just going to leave it on the counter! I only faxed one page, then the guy sees me putting the money on the counter runs over and he's like "oh that'll be $2" I just gave him $3 didn't take the change and left. I'm super disappointed and frustrated will not be returning to this location. read more

I ship from here frequently. Staff is super friendly, knowledgeable and helpful. Always happy to help. I have never seen that glazed over look like"here comes another customer" I wish more businesses I dealt with had their shit together like this place. Well done guys. Glad my company uses fedex because of you. read more

No complaints. Employees were very polite and helpful. Very clean. Of course a little expensive i.e. 10¢ for one copy b/w.

Had to print a couple resumes, the woman working was extremely nice and super helpful w/ additional questions I had about other printing services read more

Small, but has everything you need to print, copy, or ship. Extra star for friendly customer greeting staff.

This office was so bad. I was in the city away from my home so I stopped to print something from my email. And TWICE the papers printed half pages! I ended up spending $6 on worthless pages! Why should customers have to pay for you're computers not printing correctly? Would give it 0 Stars if possible for not having your printers calibrated! read more

Staff is consistently inconsistent. Big problems with policies from one employee to another. Things that are done and worked on by one employee won't be done by another employee. Inconsistent and creates huge problems when I am up against a deadline. Pricey copying- okay if you are in a hurry (those surprise deadlines) or only need less than 12 of a single page; outside of that there are tons of online places that will offer printing for a reasonable price. As well, this location can be severely understaffed at night after 7pm or so. Don't come in with any real work late night. The latest issues with customer service and the inconsistencies are driving me away from using Fedex overall and this location in particular. Very frustrating and I've been a fan since the earliest Kinko's days. read more

These people always are so helpful for printing my monthly flyers!!! They go the extra mile to make sure my prints come out perfect! Oops they then charge you 5,00 to change a font. read more

I don't understand what everyone is complaining about. When you buy things, such as copies, you have to pay money for those things. If the staff doesn't inform you, that doesn't make it free. Anyway, this is a great place. The people are friendly and helpful. We use them for all of our business documents that we outsource. Talk to Nate, he's my go-to when I need something done quickly. read more