This place has everything you need -- from a wide variety of shipping and packing supplies to…read moreconvenient box truck rentals for moving. The staff is amazing: super friendly, helpful, and professional. They also offer notary services, which is a great bonus. Everything runs efficiently whether you're mailing a package, picking up supplies, or getting ready for a move, this location makes it easy. I highly recommend checking them out for all your shipping and packing needs!

Quick and efficient don't have to wait to long usually Customer service is good ! Thank youread more

5/5 no notes Employees are professional, personable, and…read moreefficient. Inside is clean and tidy.

This incredibly versatile store provides knowledgeable service with a smile. Not a typical Boca…read moreplace. I would do all the business I could at this place. If they do it, you will not be disappointed.

Thank you for giving my 50lb box a push out of my car as I pulled & lifted. Had I known it was…read moregoing to be a big deal I would not have asked. I'm shocked I had to ask to have my shipping label attached to a large plastic box via sticker envelope holder versus basic tape. Had I not asked for what is standard at any true UPS store, the label would have fallen off & my package lost . Boy this could have been a nightmare. To finish this fun interaction I asked for a receipt & was rudely tossed "What do you want a cup of coffee too" comment! Sir, you need to find a new business as basic customer service is not what you are providing. You are providing a tall cup of rudeness!

If you are in west Boca and need any documents notarized, scanned, emailed, faxed or shipped FedEx,…read morethis really is a one stop shop. The notary is extremely cordial, helpful and explains any and everything he does very clearly (in case errors in the document need correction or omissions require modification). Also, the notarization is relatively inexpensive. They saved me a LOT of time and anxiety this morning!!!!!!

If I could leave zero starts I would. Absolutely zero professionalism and the worst customer…read moreservice. The guy apparently named bill, was completely nasty and rude. He asked for an address and I gave it to him and he response was "Jesus Christ" which completely caught me off guard. I then was spelling out the address and he then responded with "you can talk faster". Clearly uneducated and has no type of real customer service skills. Do not recommend.

Over the years, I have shipped a full set of china which Boca Box wrapped and shipped and arrived…read morein perfect condition, many trade show booths for my business with each one arriving on time and in perfect shape, and a whole collection of Snow Village houses sent out of state and not one broken. And now I can add having my Christmas present packed and shipped to my mom out of state, arriving on time when everyone else said it couldn't be done. No matter what I have to ship, I head to Boca Box. Thank you Bill for being so professional and making my life happy.

This is twice I've used this location and couldn't be happier!…read more I sold a framed piece of artwork that was 4'x8' that had to be cremated and shipped asap to meet a birthday surprise deadline. They came through with flying colors to meet my deadline and 1/3 of what some others wanted to charge! Yesterday I needed to ship awkward carbon fiber parts across the country and a fedex location in Boca tried to charge an ASTRONOMICAL amount for a "custom" cardboard box and didn't want to honor the shipping label eBay provided saying we would be back charged for hundreds of shipping fees. We opted out and I waited the day to make it to Pak Mail and they were able to EASILY devise how to combine 2 boxes with packing material for $60! They really have been wonderful and I will happily use this location again not only for their expertise in packing but for their customer service!

I recently had to fax some documents and took myself to Pam Mail to do it. Friendly. efficient. and…read moregot the job done in a matter of minutes. Their prices are fair and I'm glad I chose them. I'll be back for sure.

Broke my TV during shipment. And when I claimed for compensation, UPS said "Claim Not Approved"…read moreWITHOUT GIVING ME A REASON!!! The pictures uploaded to the claims shows OBVIOUS damages to the screen, the frames and outside the box. When they called me for "additional information" asking if the box was damage, the answer was YES, it was damaged everywhere. claim still denied. dude, SERIOUSLY???!!! at least explain why it was denied. I bought a Heavy Duty Tv shipping box at Home Depot. Bubble wrapped the TV like a turkey. Used up 3 brand new rolls of tape to tape the entire box from side to side, top to bottom. TV still broke...Claim Denied...Without a reason. great job Check out the pictures included. These were submitted along with the claim.

This is a great UPS store. The staff is always very friendly and they are very knowledgeable.read more

Always excellent service! The young people who work here give me hope for the future. They're…read morepolite, friendly, knowledgeable and efficient--not exactly Floridian traits. 10 stars!

Dog friendly UPS store. The guy had a cute mutt behind the counter going nuts to play with my…read morepuppy. The guy was very organized. He boxed up my item, added bubble wrap and printed out my label. It was expensive but what isn't lately. A big line was forming behind me.

This place SUCKS and they try to rip you off. I had a box properly labeled which was a Brother…read moreDrum unit for my printer. They did not LIKE THE BOX, because it had brother's name on box. Are you kidding me!! So I said I had the empty brown cardboard box that my return package box came in, in my car. I got it and they asked if I had tape to tape the box I retrieved from my car because they did not like the Brother's name on my box with the return lable. They refused to put one piece of tape in my box and told me I had to buy a roll of tape for 8.99. I walked out and the gal at the counter thanked me. For what, for deciding NEVER TO USE THIS UPS STORE AGAIN. No one should use them / they are not polite nor helpful. So I went around the block to Super Postal Center at 160 W Camino and they happily took my box which was the Brother's drum box I originally asked the UPS store to ship. No problem! SUPER POSTAL IS GREAT - Use them. Don't deal with the UPS Store on Federal - they don't deserve your business. They suck.

Stopped in today to mail a birthday package. David in the store was tremendously helpful. He was…read morequick to multi task and tend to all the customers needs. Very impressed!

Every time I visit this store the staff are kind and take care of anything we need. It's a helpful…read moreplace and we like it

went in on September 30, 2025 nicest staff ever helped me with everything best experience I've had…read moremailing something out

Everyone leaving bad reviews is most likely dumb and old…read more I just had the easiest drop off in history. I sold a guitar. I had my package all ready with my shipping label in the box & all I was there for a good 10 seconds. It was great & will definitely be coming back

Just left the store. The machine to print blueprints is down for public use. The price $5.02. We…read morecan print them behind the counter but that price is 102.00. This is the dumbest thing I've ever heard. Your machine is down but the other is up and it's 98.00 more for me to send it to print. FedEx someone wake up. Customer service isn't lacking it's completely gone. Make it make sense. P.S I'm the only person in the store