Super friendly staff who are always willing to help. Ezra is amazing…read more Always great service and incredibly fast every time!

This is THE BEST store ever!!!! Ezra is incredible and so detail oriented. The rest of the staff…read morecan be quiet but are kind and incredibly proficient. They manage many complaints for things out of their control with patience and excellent professionalism. I'm at this location every week and they are incredible. Most bad reviews are so old. Hopefully more locals/regulars will chime in on how amazing this location is, despite being so small and managing such a huge business load.

I had a frustrating experience at this FedEx Ship Center when trying to return an item using…read moreFashion Pass's prepaid shipping label. Despite the label already covering the shipping costs, I was unexpectedly charged an additional $5 for shipping. Additionally, I was informed about a $30 membership fee, which was not initially disclosed. This extra cost seemed unreasonable, leading me to believe this location is overpriced. For future shipping needs, I recommend considering the FedEx center on the other side of the island, as it may offer more transparent and fair pricing. UPDATE: The business owner is now threatening fraud for malicious intent!? WILD. I walked into the store yesterday before noon to drop off my package when the man at the desk said it'll be $5 to get a receipt with tracking for my package that was already paid for. I drop off these packages at least twice a month for the past 2 years and have never experienced this issue -- from authorized ship centers or FedEx. My review is not emotional; it's just factual. There are fees associated here that I have never seen at other businesses. I hope that my review allows others to understand what is happening before they go in. I understand your "business" but others should be aware of the costs. I went to Postal Annex down the street and had a much pleasant experience dropping off my package. They're also a authorized ship center.

Rip off. I go there to print one black and white piece of paper and they charge me $2.50. Postal…read moreAnnex is literally $.50 for the same thing. I know because I just did it there too. I explain this to the guy and he tells me if I owned a business I would understand. I tell him that I do own a business and I don't understand. It's like 1,000x markup. If I charged my clients 1,000x markup I wouldn't have any. He tells me $2 for the email and $.50 for the print. Ridiculous. What does an email cost? Nothing. What's one single sided piece of paper cost him? $.20, maybe. Last time I was there I spent hundreds+ shipping Christmas gifts to clients. Done that many times. That's never happening again, as I clearly overpaid.

I stopped into this quaint little post office to buy stamps to mail some cards. I was the second…read moreperson in line. Service was quick, and the staff were friendly.

postmaster is extremely rude. The carrier refused to deliver mail because we have a barking dog…read more Then because we have a gate. The same gate we have had for over 30 years. We have no dogs and never have had. Service has been off and on since July. Haven't received mail delivered in over a month. Tried calling. Absolutely no answer. We have had packages returned to sender as not picked up when we have never seen them delivered. We went into the PO to discuss with postmaster twice. Very rude and yelled at us and when we yelled back about his rude tone he said he was calling the police. We are super senior and in 30 years have never had an issue like this. He needs to be fired asap. refused to give us his name. still not getting our mail delivered.

the workers are fast and efficient always friendly…read moregreat location very professional I go out of my way to go to that Postsl Annex

Always a pleasure coming in here! Everyone is so helpful and prices are decent for downtown area…read more Never really any wait. Parking very accessible too.

I came in here with my family to get our passports renewed. Nicole was extremely kind and helpful…read more She never seemed annoyed despite our endless questions and knew all the answers! We had a pleasant experience and will be returning.

Quick and easy got my passport renewed they have a little picture station and printer mailed it off…read morenow it's just waiting for my new passport

So helpful!!! They printed the label for free omg she saved the day!!! Thank you I highly…read morerecommend this UPS store they go above and beyond!!!

I had a return label printed here on Saturday, and the employee packaged my return and attached the…read moreshipping label. A few days later, the package showed back up at my door because they had attached a completely different Amazon shipping label with someone else's name and address. The only reason I got my package back is because the incorrect label wasn't placed over my original label. If it had been, my package would have been delivered to a complete stranger, and I would have been out more than $200 worth of items. Mistakes happen, but this is a pretty significant one. I'm glad I caught it before my return was lost, but I hope they're more careful when attaching shipping labels in the future so this doesn't happen to someone else.

Really appreciate this UPS store! They are friendly, helpful & accommodating. I'll definitely use…read morethis store exclusively from now on. The address is 1180 Rosecrans SD 92106. The best UPS store in town

This was the best experience I've ever had at a UPS store. Service was exceptional. All of the…read moreemployees worked in synchrony and there was never a line. I was able to get my document printed and notarized all in under 10 minutes. Price was fair.

I was there a few weeks ago and just like someone else mentioned, the person behind the desk…read morepointed at the little sign saying there's a $6 fee which should have been free! I printed out my own label and brought it in...Not really sure what the difference is between that location and others but it was a complete waste of my time and parking is an issue as well.

This UPS store is in the Omni Hotel- go up the escalators to the 4th floor…read more This location is merged into the business center. So it's very small and limited. I showed up at 9 am and no one was around. I waited for 17 mins before a nice man arrived. Feels like this location might be okay if you have time to wait.