Wonderful experience with kind and attentive staff!…read more Late day on a weekday, I needed to fax and scan documents and the employees I encountered were incredibly helpful and positive throughout the entire process.

Little but mighty! I have visited the shop many times over…read morethe years and I have always been impressed with their services. Time is money and they saved me money when they saved me from making trips to the post office and the store when I needed to ship packages, or to copy keys and they even offer notary services at a reasonable price. They are friendly and helpful. I'm so happy to have them in my neighborhood. By the way they also have greeting cards and even nice stationary!!! I am a VERY happy customer.

When is this place not ever busy. It's always busy…read more There's open space parking right in front of store during early morning hours. Other than this, coming to this location can be challenging due long wait lines. Also, not a big fan of the shopping center that this Postal Annex is located in. However, this location is has been the closest to my home for all my mail and package drop off needs. There's the same three staff that usually work at this location (1 male and 2 female). They're proficient, communicative and knowledgeable. They're good. The store has two entrances. Thank goodness. The place is small and can be congested inside when there are too many customers waiting in line. Sometimes, the line will end up extending itself outside the door way. Still not the best area due to delivery driver(s) utilizing same door space to enter and exit. More congestion. Nonetheless, staff make it work. There's been times I've left due to long lines and I end up going elsewhere.

Always a line. Always short staffed. Forever to get what you need. They seem to lose Amazon…read morepackages and boxes. Bentos lot of Postal Annexes. This is the worst!.

The service when I came in the morning was just welcoming the ladies (Nhia & Vanessa) are sweet and…read morevery attentive. Fast service my New UPS Store now.. Came in for amazon returns/drop offs was in & out... We need more employees like them

I wanted to update my review from August 27, 2025. It is my experience that the staff at UPS…read moreBroadway store are friendly, professional and respectful. I actually look forward to going to this store as they always make me feel welcome and comfortable. It has been this way it is each and every time that I go into this UPS Store. I do not plan to go to another UPS Store when I can get this quality service and professional, friendly service. Thank you Iris and Vanessa! It's always nice seeing you! Thanks for doing such a great job! m~

If you're looking for a business mailbox, I caution you against Mail Station!…read more I signed up for a box with them in January 2024. At the time, customer service was great and I was really happy to be a customer. For a long time, I got my mail and had no issues. (Though I did often have package slips but no package) Then, in February of 2026, I got very sick, resulting in a hospital stay and major surgery. Once I got out of the hospital, I realized my payment to Mail Station hadn't come out of my business account. I called multiple times. No answer, so I left a message with my name and number explaining that I had been in the hospital, but I wanted to bring my account current if possible. I wasn't able to even walk at the time, so I couldn't go in. I never got a response. I assumed I'd changed the card on file and that my account was current, as I never heard anything. That was my mistake. In June 2026, I am finally physically functional again. I go in to check my mailbox and notice the mail inside isn't for me. I approach the counter and say, "I think my mailbox has been reassigned." They confirmed it had. I ask "Why, was I delinquent in payment?" The older man and the young woman behind the counter look me up in the system, but said they didn't know why my box was reassigned. I asked where my mail was. They didn't know that either. They asked if I had been out of town for a bit. I explained I was in the hospital getting surgery and hadn't been able to come in. I explained that'd I'd called Mail Station, and even left a detailed message with no response. They said, "Oh. Wow. Well, we don't know." So: - Mail Station closed my account without any attempt to contact me. No calls, no emails. If payment is the reason for the closure, I would've happily taken care of my account if I'd been contacted. As it stands, no one can confirm why my account was closed. - Mail Station reassigned my box without asking for the key back or changing the lock on the mailbox. This gave me access to another business' mail. That's not cool for the other business owner. I wish I remembered their name so I could let them know. - Mail Station lost, threw away, returned, or otherwise misplaced my mail but couldn't tell me anything about it. - Mail Station didn't attempt to in any way resolve the issue and I barely got an apology. They didn't even ask for the key back--I volunteered it as I never want to do business with them again and it's super unethical for me to have access to another business' mail. If you value your mail, which I assume you do since you're looking to rent a box, Mail Station is NOT your best option.

I want to use their services but I cannot get an address. I went looking for them believing they…read morewere open, but they were closed. It was late in the evening. I had my work done somewhere else. Actually, it was at a local hotel here I frequent and they made all my copies.

Notary services and was fast and cheap. Helped as soon as we entered . Only needed one signature…read morenotarized

Great customer service and never busy when needing to take care of packages and employees are nice!read more

Stopped by last minute for a quick notary service and the only staff that day was very…read moreaccommodating. He didn't rush me at all while I was figuring out my documents until I was ready. At the end, I needed a pen to bring with me and he just happily gave me one since they don't sell individual pens. Such a nice guy!

Super professional & efficient staff. This place seems like a well run machine. Customers line up…read moreand the staff simply takes care of each person's needs with their full attention before moving onto the next customer. They don't rush & in being so conscientious everything seems to go smoother & faster in the long run.

I've been renting a pmb here for about 3 years now The…read morepersonnel is always really nice and always have a great attitude!! Don't have any complaints what so ever about them

Natalie, the manager at Savon Storage Chula Vista, is absolutely a bright star. She is beyond…read morehelpful in that she's super friendly, competent, communicates well, remembers everyones box numbers (!) and even helps carry out packages(!!). I really appreciate her great customer service and the office is always clean and pleasant. Delaine Hackney

Always a pleasure coming in here! Everyone is so helpful and prices are decent for downtown area…read more Never really any wait. Parking very accessible too.

Be careful here. Staff are not helpful and they are too expensive…read more They charge $1 a stamp (instead of .72 per stamp). They sold my mother 100 stamps for a tidy profit of $24. They did not tell her they were charging more per stamp. I asked if she could return them and they said no.