They only had 1 staff running the store. The line got big but she was really good at managing. We shipped to Korea and she was very nice and patient as it was our first time shipping. We had no idea but it does cost a lot. They have everything you need to ship and can make copies read more

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Came to drop off a couple of packages. The woman working was friendly, quick and provider efficient service.

These folks are beyond incompetent! Cant seem to get a package delivered on time or received on time. And when it's ready for pick they won't release it even with proper ID and shipping documents. Because their policy says I need an ID with the delivery address. Absolutely will never do business with FedEx again! For an entire week I have struggled with them on delivery times and addresses. Avoid avoid avoid this business read more

Kyle and Leah both helped me so much with formatting, resizing, and printing a picture for a gift. They were kind, helpful, and very knowledgeable. Great customer service here! read more

Very friendly. Answered the phone. Efficient processing and pick up of my package! The personnel were smiling and pleasant and I would go back again even though it is further away from my business than other locations! read more

Exceptional service. Friendly service. Service that truly placed the customer first. Each employee I have dealt with here has carried out these priorities and exemplified the best Fed Ex has to offer. I have not checked in as perhaps I should have to recognize the effort put in but the visits are business focused and my mind is elsewhere. The attention and thoroughness of my package shipping needs resulted in their beating the day lights out of the US Post Office. It's not as close but so much better. A special tip of the hat to Andrew and Lee. read more

FedEx Office Print & Ship Center - Shipping Centers Near Me - Henderson, Nevada

Some stuff was shipped to me by FedEx and I needed to refuse it I called customer service and they said to take it to the store store and they refuse to accept it - so I drove a couple miles in 110° for nothing I wish they all were on the same page. They also said that they can't accept the box with that sticker on it but that sticker Was on it when FedEx dropped it off so I don't know what to do anymore. read more

FedEx Office Print & Ship Center - Shipping Centers Near Me - Henderson, Nevada

This location is on the corner of a strip mall on the right hand side when pulling in the parking lot. If you have a postage paid package that just needs to be dropped off, then you can come to this location and literally drop it in the Ship and Drop box kiosk. You just scan your barcode and if it accepts it, a big sticker receipt prints out for you and then you drop it in the box. Keep the receipt for tracking and reference. If I didn't have to wait for so long, I'm sure the lady there would if helped me, but a customer had a lot of questions so she was tied up. I'm pretty sure she was the only person working there too so I kinda felt bad. Good thing it gave me enough time to look around and found the self help kiosk box. They seem to offer printing and a couple of computer work stations with paid usage. You can use a credit card or buy usuales time in their cards. There was also a giant printing cutting machine, but I had no idea how to use it. I would recommend using this spot for quick drop offs. They also sell small office goods like resume paper, post its , pens, and bubble mailers. I didn't buy anything, but good to know if I need to. Prices seem ok for those items, but pricing for shipping was more than the post office. Things to keep in mind depending on your needs. read more

FedEx Office Print & Ship Center - Shipping Centers Near Me - Henderson, Nevada

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Maritza was so helpful made my experience easy Peezy! Thank you for the best service! I received a call confirming receipt of my email printing needs, great experience. read more

The best store in the company all because of Nachelle. How great is this store? I drove all the way from Esperia to Henderson to have her ship my package, which is actually farther than the distance required to ship my parcel. She's that good. read more

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Yolanda at this store in Henderson made my day :) Wasn't sure if I should give them 5 stars for the entertainment or 1 star for the poor behavior. I felt for a moment like I was part of a soap opera tv show. Kinda funny. Walked in with big wrapped item and asked for a QUOTE to know how much this would cost me. Yolanda then asked me how I want to PAY :) so I asked why pay, that I wanted a quote only. This is when her face dropped and she had that killr face, very mean looking. Oh boy, it was scary but also very funny which made me smile and I realized that her mistake made her feel very uncomfortable. Either she starts laughing with me and apologizes but the contrary happened. This is where the fun begins... From that point I knew that I can't expect anything positive and that the quote or anything else she'll give me won't be in any acceptable range. I knew something ridiculous is coming my way as a payback from YOLANDA. :) First she started measuring the item I had with me. It was not in a box but well wrapped as many items I have received before through FEDEX. You would think that measuring something (height/width/length) would be easy but she started wrapping her measuring tape somehow around the item I had with me. I did the same measurements at home and the length was almost 3 feet off, height and width 1 feet off. :D The quote I received was just for a BOX to put my item in there. The ask was $361 just for the box. Soap opera episode without a happy ending :D read more

I use this FedEx all the time for work and would be lost without Chris, Maritza, and Matt. The attention to detail, patience, and kindness they bring to work is nothing short of extraordinary. I would recommend choosing this location to anyone and everyone not just for the quality, but for the people who make this store special. read more

I have rarely seen a more apathetic set of employees than at the local Kinkos Fedex on Stephanie Street. I had a package that was too large for the drop and I just didn't get the impression that they could care less. I guess it's a good thing they have the shipping business pretty much monopolize and they can give zero concern for people and their packages read more

Needed to ship some items home due to overpacking Pricey for shipping and box, but staff was super friendly and efficient. Parcel arrived as promised. read more

After several months waiting on our claim, I received a letter today that says they did deliver package and case closed. This is ridiculous as we never received the package and it was time sensitive. I have no idea who they delivered the package to because the signer of the package is no one we know and not a neighbor. This is a horrible company to deal with and they make up shit. Avoid this piece of crap office and business. read more

This is worse than the wait at the DMV! It feels like watching paint dry. This is why I insist on using the UPS store. read more

This review is specifically for the man working today,10/14 around 3pm. He was so incredibly warm, professional, kind, and energetic. I came in for a passport renewal and he was super sweet and patient with EVERYONE who walked in the door. I wish I got his name. Give this man a raise! read more

I rarely ship anything so I was somewhat apprehensive. But the staff was very helpful and patient. It turned out to be a great experience.

This afternoon, an upper management-type person named Scott was admonishing employees for "wasting time doing things for customers that do not make money" and reminding them to "insist on upgrades even if a customer doesn't want them." Whoever is above Scott on the FedEx org chart might want to to suggest to him that if he is going to give these lectures, he might want to give them out of earshot of current--and in my case--former customers. I will never set foot in this store again. read more

This is a super convenient FedEx Office location. The staff is very friendly and helpful. They go out of their way to help with printing and shipping services. And they have more selection of products than their nearby competitors. read more

Have always used this location for my business. This time was met with a very stern message from the general manager that fully vaccinated customers still must wear a mask. I did not argue, but they continued to inform us that this is a private business and they have a right to enforce this. So, Im ready to get everyone safe and back to reality. I will not be returning our business at this location after being nearly accosted with no fight on our part. read more

I was required to fax an important document and because this is 2021, I don't have a landline or a FAX machine. I went here to get the job done. Summer was the only employee working and I told her that I had not used their fax before and she pointed to the machine across the room and told me to dial and put the papers in. The machine kept jamming and I asked for help several times to be given a directive from across the room and then ignored again. I finally left and had to go down the street to the UPS store who was friendly and HELPFUL. Summer could take a lesson from them! read more

They are always very nice when I go in to drop off a return. I've never had to wait in line and if I do the knowledge my existence which is fantastic. read more

Awful customer service!!! Woman working with brown hair, missing/ chipped front teeth. She was so rude and not helpful and to top it off she starts coughing with out covering her mouth as we are in covid 19 pandemic !!! I grabbed my things and just walked out. She needs to be fired!!! read more

Rude AF. How is fedex still in business? When I get there they already talking **** about the customer before me who was not rude. Then I bring in a large heavy box that I barely get on the counter, but they tell me to use a self check out with no hand scanner. So I had to lift the giant box in a awkward angle to tje tablet. Then the drop off box doesnt take big boxes and I have to hand it to them anyway. Morons. read more

This FedEx office used to be great! Not sure if Scott is a manager or not, but he is not friendly or helpful! But unfortunately he was the only one out front when I came in today. I asked him a question about scanning, his response was read the directions! So much for customer service! If you do not use those machine everyday they are not super easy to use! I have been here many times and he is never friendly! Acts like he hates his job! Some of the other employees are helpful and friendly but not Scott! read more

What is wrong with FedEx. Again today my package was delivered to my neighbor. This has happened 6 times in one year. No other carrier ever has issues in my neighborhood. Our houses are not gated nor anything unusual and has house numbers on the curb and the eaves of the house. They are simply incompetent!!! read more

If I could give the 0 stars, I would. I paid $5.55 to get my packages delivered between 5 and 8 pm. I came home by 4:40 and they came at 4:26 and left a an attempt delivery notice. What in the heck. I called their 1800 "customer service" line and was told - there is no direct number available for the Henderson Warehouse, so sorry but nothing they can do. Aren't you customer service? Make them turn around. Nope not possible. It is a secret society with no direct managers, phone numbers or people who can assist. Sorry you left work early for this AND that you paid for this terrible non service. I asked for their postal inspector equivalent. No such entity, essentially they said there is no upper management whom I can contact. Again, lies. Their corporate headquarters are in Tenn and their CEO is Frederick Smith. 901-818-7500. It's called Google folks, stop lying. read more

The FedEx office at my work location was closed. I went to the one on Mall ring circle. There was no customer. All I needed was to bind four decks of documents. They told me I had to leave it there and come back next day. So I decided to try this location, close to where I live. If I had to leave it and come back, it would be easy. The store manager helped me and he finished the job in 10 minutes!!! The store is nice and clean. It's my second time coming here. Will use them again! read more

I frequent this store ALOT! I do a lot of printing and faxing...today I came in to do some printing from a CD involving a significant amount of pages and wasn't sure how to do it..I was helped by Philip...he was extremely helpful...he took the CD, typed in all the pages I needed and 10 minutes later I'm walking out with my 50 printed pages. He was upbeat and helpful and it was refreshing. Great little store! read more

Sasha was incredible from start to finish! She answered all of my questions (I had a lot) and she made everything run so so so smoothly. My order was ready same day and the finished product looked amazing. I can't thank her enough! read more

I wasn't going to write this, but my friends that I was mailing a Fed Ex package today, suggested that I should because like myself. They felt like the interaction that I experienced today was rude. I have been using this location for many years and I always had a good experience by the helpful staff until today. The male manager (Scott) ignored me and helped, individually, the two other male customers (with two different transactions) behind me without greeting and purposely looked away from me, when I acknowledge him. No hello, stardard greeting or nothing. If he couldn't assist me or had prior agreements with to assist them first, that's completely okay, but at least acknowledge the customer next in line while you decide to assist the other customers behind them. I said 'Hello' to him second time to again to see if there was a misunderstanding or misreading the interaction on my part. He said 'Hello' like he didn't want to at all to me and quick stepped pass me to the back. I am really perplexed by the cold shoulderness and it doesn't make me feel comfortable or welcomed into this location again because the manager sets the overall environment and tone. I am pretty sure his is a good manager overall but he wasn't to me, which makes it personal issue on his part. My main concern is if I have any questions or issues that may require any management assistance, Scott may choose to not address it in the future. read more

I normally loathe going to one these places but I have to say that the two employees today were actually very helpful and friendly! I have encountered locations that make me wanna hurl by the attitudes the employees normally have. There were two ladies working and they both asked me if I needed assistance! Shocker!!! I have to be back Sunday and I'm not dreading it one bit! read more

The staff is way nicer and easier to approach then the locations in the OC! I don't like that they don't have as much computers but they helped me and walked me through the process for using the fax machine. Their friendly and don't mind helping you at all. Most employees don't greet you or even acknowledge that fact that your in the store. I believe its whoever is running the stores and trains the employees properly on customer service! I'd definitely be back since this is close to me ^__^ read more

Worst place ever! Who ever owns this place does not know how hire or keep employees. My package got damaged from poor packaging. The guy that was helping me was running around like a chicken with head cut off! Very fast, furious but in the end package got damaged. Even thought I paid them to package the shipment, it did not survive the guy who was on coke doing the packaging. Either staff your place with minimum 2 workers or close the place down. FedEx is supposed to be the trusted, this location sucks read more

Elaine was so friendly and helpful. She assisted me with printing and overnighting a document. Great, efficient service.

SERIOUSLY DISAPPOINTING. Take 2 printers, 3 PC workstations, shove them in the back of a FedEx shipping office, abuse the former legacy of Kinko's by claiming you offer print services and you get this waste of commercial office space that tries to pass itself off as a Print & Ship Center. It's a Ship Center with printing as an after thought. Compared to other former Kinko's locations that ACTUALLY HAS SEVERAL PRINTERS and other pieces of equipment this place comes across as a joke and needs to be closed. Add in absolutely clueless, uninspired, and pathetic service and the best advice anyone can give is to tell you to stay on Stephanie St. and just keep driving. Don't go here. read more

I don't know who own/manages this store, but they need to check on their employees. They are so lazy and they stand in the back and talking to each other. I was the only customer. I asked them if they can print something for me, and all they did was point at the printer. They act like I know everything about big printers. I was standing there for about 8 min trying to figure out how to work this big printer. The printer got stuck or froze.. and this employee said "oh I can print it for you" . It took him 30 sec to print my documents. Whoever is managing this store, please check on your employees. They are so lazy. read more

Don't know this side of town well so I am embarrassed that I got there shortly before closing and couldn't apologize more to the staff yet it didn't work. Staff members were terribly rude and I know they don't own the place but its just paper products... its not that complicated... Asked for some shipping advice since I had awkward shaped packages..and was starred back at with an empty glaze...you got the jist... read more

Very helpful and pleasant girl working the front desk. Held a package for me when I went to get change and eat.