This was hands-down the greatest business and customer service I have ever experienced in Arizona…read more Literally the entire State. You walk in and you're instantly greeted with true kindness and compassion. I had been trying to have some important documents notarized for months and seemed to run into roadblocks every step of the way...until I came here. In and out in no time. No stress, easy peasy! I highly recommend them! Thank you so much Deborah, Les, Angela & Lemon I appreciate you!

Very friendly and efficient. I was able to get my notary in less than 15 minutes for $10. I'd be…read morehappy to use any of the services this company provides in the future. Thank you.

I've been in multiple times for an easy return and the older gentleman with long hair is extremely…read morerude every single time. He doesn't say anything to me at all just and sighs so loud shaking his head , just to show how anoyyed he is to have to be doing a return at 8am. Not sure why he is so rude and is very expressive to show that he is angry or anoyyed. Very rude and unprofessional will not be coming back to this location at all do better with customer service because he is the reason I will not be returning.

Closes early Supposed to be open until 630…read moreWas not able to use there services because they closed earlier than expected or posted.

What a cute shipping store! I loved their little shop inside. You can find some very unique items…read more I came here to get my fingerprints done for a job and ended up leaving with a really nice smelling car air freshener. My fingerprints were very quick and easy. The owner is extremely friendly. I love what they did with their store to make it more exciting and fun. I will definitely be coming back here!

Great personalized service by the owner will be my new spot for all shipping needs…read more Quick service Great prices

I've been going here last 2 years and every time I've had good customer service, found what I was…read morelooking for, or got good rates on shipping docs. The previous 10 years I went with their competitor a few blocks down, which was ok. Glad to be here now with FX locally.

I needed to use the computer because I was visiting from out of town and forgot my laptop. The…read morecenter was very efficient for what I needed. It was a life saver. Nothing fancy but got the job done.

The staff at this location are friendly and extremely helpful! Best FedEx office I've ever dealt…read morewith. Thanks guys!!

FedEx is running a very expensive scam with the passport service. I was given incorrect…read moreinformation and incorrect guidance when trying to renew my passport. I paid $294 to FedEx for usless papers that come from a 3rd party. This 3rd party is not a government entity and does nothing to renew passports. After going to a passport acceptance agent, who told me that its a scam, I had to make another payment to .gov. I asked for a reimbursement from FedEx and was denied. Beware!

I have used this store multiple times for shipping odd-sized packages. I am happy that it is close…read moreto home, but I can tell you, I would drive across town to use them! Prices are what they are, they don't set them, but they certainly don't mark up a huge amount like other UPS stores I no longer use. The staff are VERY friendly, knowledgeable, and efficient.

The service at this local business is second to none compared to any other others I have visited in…read morethe area. One of the things more businesses could learn is the importance of focusing on the guest directly in front of them. Too often, people are expected to multitask and that takes away from the client experience in retail, just as much as any other type of establishment. Everyone has busy lives. We are often in a rush. Stepping into a shop that shows integrity behind the transaction encourages more transactions. That's just good business! At the holidays and always, I appreciate this local pack and mail service establishment.

I have been using The UPS Store for shipping, notary services, and other services over the last…read moremany years. This is a convenient location with good service and hours. It's near where I live and on the way to and from work. I also appreciate it is near an Ace Hardware, Smart & Final, and near many great stores that I frequent. It's also an easy place to drop off mail at their courtesy Mail Drop. The hours are weekdays 8 AM to 6:30 PM, Saturdays 9 AM to 3 PM, and Sundays 10 AM to 3 PM. I really appreciate it being open 7 days a week! I stopped by this location this past Saturday, and while I had a short wait to be assisted, the staff member working made it so easy to handle a strange situation where I had a package shipped via UPS to me in another state, and I had a prepaid label but the box was broken. I took the items I needed to mail back to Arizona and at The UPS Store, the staff member charged me for a new box and said she would find a box for me and pack everything and use the prepaid label. Other than the small box charge, I simply had to trust that she would take care of everything and mail it for me. I had worked with her before, and she had always been a huge help! This location has many services including document binding, faxing, mailbox centers, shipping centers, copy making services, printing, poster printing, and scanning. While of these services, I have only used the shipping center, I have also stopped here multiple times for Amazon returns, notary services, and even to just troubleshoot mail issues relating to The UPS Store locations. I have also enjoyed shopping for entertaining greeting cards and colorful packaging materials. You can learn more about this location at https://locations.theupsstore.com/az/phoenix/13835-n-tatum-blvd. There is a link for 20% off holiday packing services. This link also has contact information, allows you to schedule an appointment, and estimate shipping cost. It also shares the next UPS Air and UPS Ground pick-up times. For a convenient experience and location and good service, definitely check out this location of The UPS Store! I'll definitely be back again soon.

Dropping off my old iPhone to ship to AT&T for credit. The shop is nice and clean. The staff person…read moreis friendly and helpful and kind. Lots of parking right out front of shop.

Unfortunately, my package was lost. Initially, the driver failed to deliver it to the correct…read morelocation and then returned it to this UPS store. I called and let them know how to deliver my package correctly. Then, for some unknown reason, it was sent to some unknown address in Peoria. I have never received my package because of their incompetence. Now, my package appears to be hopelessly lost. The worst part: this store couldn't care less! I would NOT trust them with anything!! I am disappointed in UPS!!!

Unfortunately, there isn't an option to give zero stars. A few months ago I shipped headphones to…read moremy friend in California and the tracking number mysteriously never left the location and the earbuds miraculously disappeared. Not sure how that happened.... Contacted management and corporate. All of whom were completely useless and I was out 150 bucks to someone else's benefit. Went in today on another occasion to simply mail an Amazon return and one of the girls was relaxing sitting at the desk or should I say on top of the desk... while the other man working ignored me until I was standing there waiting with no one else in the store and not one word could be said to greet me. Completely unacceptable and terrible customer service. I am at a loss for words. Don't trust this place with your belongings or your mail and you're definitely not gonna get a friendly face.

The staff here was amazing kind and very knowledgeable. They educated me on services. I didn't even…read moreknow the UPS The UPS Store offered. Did you know that they have notaries and that they can print banners and yard signs and stickers? Yes they are an amazing knowledgeable. I came in with a simple Amazon return and left with multiple new things to run my new small business. Thank you to all the staff for helping me and educating me on all of your services. I will be back.

Service was fast and friendly. They have a kiosk for online returns. Unfortunately the company I…read morewas returning product for (Oofos shoes) didn't work since they used a different application. The representative knew just what to do and had me in and out in no time.

I truly wanted to leave a positive review for this shop, but my experience has been extremely…read moredisappointing from beginning to end. I was originally told they would create a free sample shirt for me within two days. Instead, it took over a week. Even with the delay, the sample shirt turned out nice, so I decided to place a bulk order worth over $400. I was told I would receive my shirts within one to three business days, but I ended up waiting eighteen days while dealing with repeated mistakes and miscommunication. During this time, I made multiple trips to the store because the promised timeframe had already passed, and I assumed my order would be ready. Each time, it was not. After all the inconvenience, I expected some form of compensation, whether a refund, a discount, or at least acknowledgment of the delays and the unnecessary back and forth. Instead, I found myself having to repeatedly hound them just to get them to address the issues and attempt to make things right. One of my designs was printed on the wrong shirts, and instead of taking responsibility, they tried to place the blame on me even though my designs were clearly planned and communicated ahead of time. The kids shirt I ordered also had a logo that was not fully pressed, with the edges visibly lifting off the fabric. This entire process has been a headache. If you want your shirts done correctly and within the timeframe you are promised, I strongly recommend going somewhere else.

So easy , everyone is so friendly and definitely is beating everyone else in pricing!read more