I found Sunny to be very rude. She was not only rude to me but also to her co worker. Hopefully she…read morewas having a bad day and this isn't her normal demeanor.

Yesterday I had three items being returned to Amazon, that had been delivered in the same box the…read moreday before. All three items were in the original packaging and in the same box. Today I found that only one item had been returned to Amazon. This same issue ensued two months ago, and after almost 30 days of trying to resolved, Amazon refunded me my money despite saying that this UPS store never sent the item back. I had to drive back to this UPS store and a boy by the name of Issaih basically told me there was nothing he could do about it and told me to have a nice day. He was arrogant. I then tried to show him his receipt that he had given me the day before, and he wasn't interested in seeing it. He repeated that I should give it time. When I said that one of the three items made it back to Amazon, he said there was nothing he could do. He never offered to check to see if the items were still there. He repeated, "Have a nice day". I then asked for the manager and was told her name is Anna and she isn't there. I called Amazon a second time and they offered to refund my money despite not having received notice that the items were being returned. I don't know if they are stealing the packages and claiming that they didn't know anything, but despite having a receipt, Issaih was unwilling to investigate where my package it. I will no longer do any business with this store. Terrible customer service and from his icy stare while telling me to have a nice day, I knew he meant anything but that

If you okay with "should be okay" and " I'm not sure" then this is you place. The staff could not…read moremanage with any confidence shipping international documents

Mail and More , is so much more convenient than going to the Post Office , and having to stand in…read moreline . Their service is always good . And being a senior if I can't stand while being served , there is a place to sit down . Thank you , Mail and More

Love this place; always friendly, clean and thorough service. The prices are what they are these…read moredays but they take the time to go through my options for me and they'll ship a few of my small business packages on top of that. Support your locals folks!!! Xoxo

I've used this Eagle Postal store many times and never had a problem. So much more convenient than…read morethe post office! They offer more options for shipping too. They've always been friendly and professional.

I inherited my dad's grandfather clock. The chimes no longer worked. I contacted the Classic Clock…read moreShop and spoke with Michael. He was very helpful and provided a lot of good information over the phone. I took the clock to his shop. He took the time to explain in detail what was going on with the clock and gave me a few options to remedy it. I agreed to have him fix it. He did great work. Very professional. I thought the price was fair. I will definitely use the Classic Clock Shop for any future needs. He also added a battery pack to one of my dad's wall clocks.

Michael is very knowledgeable and was very helpful in fixing my clock for me. He took his time and…read moreexplained everything to me. I highly recommend him for anyone needing their clock repaired.

I have gone back to the Shipping Store and I have experienced nothing but helpful employees…read morerecently. Each time has been pleasant and enjoyable with any employee here. I noticed that the owner , Kim, is available to help customers, when needed. I see a great improvement here in the helping attitude of employees and I do appreciate that! Willingness to help is so important to me when I enter any business, do I have been happily bringing my FEDEX to this convenient location. Sometimes I need quick copies of important papers and I can shears receive immediate and courteous help at this Shipping Store.

Go with the pony express. You'd be more pleased. What happened?…read more I called ahead to confirm what documents were needed to open a mailbox. When I arrived, the clerk asked if I minded her helping the people behind me first. I did mind--but I stepped aside anyway. When it was finally my turn, I presented my documents. She dismissed my valid ID (out of state, we just moved, I had the usps forwarding official documents as one of the verification docs), despite my having four additional forms of identification. I asked the manager to come assist and speak with me directly. She refused. This was hands-down the worst service I've experienced: slow, dismissive, and unprofessional. Don't waste your time like I did mine.

Very friendly and efficient customer service here at this location! I will definitely be back. I…read moregot some packing tape while here at a good price as well. It is inside the Walmart.

Very unprofessional staff. Unable to process basics shipping request. Skip this place if it mattersread more

I was referred to this location from another UPS location, and as I nervously walked to the counter…read morewith a list of 10 exact and unconventional shipping instructions for an insured item, I was pleasantly surprised that they not only had all of the materials, but also worked with me to wrap it exactly as asked even adding suggestions based on their expertise...which was a process for both of us considering the instructions were given by a 3rd party. I received a shipping label so I cannot speak to the price or value, but I can say the process was pretty seamless. The ability to track my package always gives me peace, and consistently friendly service, regardless of location is always a welcome bonus! Happy to say my delicate package arrived safely.

I am extremely disappointed with my experience at this UPS Store. I dropped off a package for…read moreshipping, and it never reached its destination. When I contacted the store to follow up, I received unhelpful and dismissive responses. To make matters worse, I have strong reasons to believe that one of the employees may have mishandled or even stolen my package, as there's no trace of it in the system after it was scanned at this location. This is not just a matter of inconvenience--it's a serious breach of trust. I expected professionalism and accountability, but instead, I'm left feeling frustrated and unheard. I would strongly caution others about using this location for shipping valuable items. UPS needs to investigate this situation immediately and ensure that customers' packages are safe and accounted for. I will not be going away. Verizon has opened an investigation and I have been in contact with UPS Corporate. Also in the works of finding out who the owner of this franchise is because the employees there yesterday were very unprofessional and disrespectful. I am going to loose $1000 because of this situation.

I was unaware that there was a need for store with this many box types but after visited two…read morelocations when boxing client Christmas gifts (I'm a realtor), I found I always leave relieved that I consulted the professionals. In addition to every box size and shape you can imagine, they also carry supplies and helpful advice.

BEST LOCATION I'VE BEEN TO. I'm a small business owner, and rarely do I encounter younger…read moreindividuals who deliberately go out of there way, to provide an outstanding customer experience. Every time I've had the pleasure of visiting this particular location, The young lady managing the floor has always surpassed my general expectations. Her name is Holly, and she's an asset to the company and a breath of fresh air. If anybody is considering which location to visit, this is the best. I hope whoever visits this location, has the absolute pleasure of working with this young lady. She's terrific. 10/10