RUN DON'T WALK TO FEDEX OR USPS. Falsely claiming to be up and running (for 3 days) when no…read moreservices available due to WiFI down. Employee claimed "the boss" made them take the notice signs down because he didn't want to scare the customers! How do I know? I SCHEDULED a notary appointment, gave them my phone number and email. When I showed up, they said they couldn't do it because the location had no WiFi. No connection to UPS system!!!! He (the dialated-pupils, goofy grinning cler) thought it was funny when I suggested he could have called and canceled the appointment; his colleague just stared while she sat there munching on something. Hmmm. Don't trust your documents, presents, and valuables to this location.

This review is NOT for the UPS Van Ness Store who have exceptional customer service, but for their…read moredelivery service. I paid over $25 for a document to be delivered to Owings Mills, MD. I sent it on Thur night, I was informed it would be delivered the following day. this did not happen the first time because unfortunately the recipient went out briefly after waiting in all day. The package was not delivered on Sat. The package was not delivered on Monday. The recipient left a note on his door EVERY DAY to say he was at home and to knock loudly. The UPS drivers never knocked on the door. Finally it arrived on Tues. The driver said they attempted twice before but no one was home. THIS IS A LIE. They never knocked on the door. DO NOT USE UPS FOR DOCUMENT DELIVERY THEY ARE UNRELIABLE AND THEY LIE. Even the UPS store said the drivers don't always knock. Why? Isn't this part of your job?

They offer good service for passport photos and even offer a guarantee if photos are rejected, one…read morecan easily return to the store to have the photo retaken. Store is neat and has everything.

Excellent service. Notary transaction easy. Great to have this store in neighborhood!read more

This is ONLY a great experience if Tonya is NOT working. She is the most miserable person Ive…read morealmost ever encountered. I have been meaning to write this for years. She doesn't have a bad day, she is a pure grey cloud of negative energy . She is rude and miserable. There is zero joy in this woman's body. Ive not sure why she works for the US postal service in customer service with such a negative personality. I got spoiled living in Columbia and having Ms.Yvonne for YEARS'!!! I have occasionally left the most office if Tonya is working solo because she is that miserable to even be in close proximity to. You hear how she speaks to everyone and you think na ill pass. Theres now a UPS store across the street. Go there if you can it may be more expensive but this woman is an unpleasant experience. I feel bad for her coworkers cause I couldn't imagine working every day with a human just miserable 24/7. Ive tried to give her the benefit of the doubt but I've been in Cleveland park 3 years. It's always a terrible experience. I feel blessed from the mail gods when shes not working and i get lucky enough to see the other women who work here who are lovely.

Utterly incompetent staff. Closed on Monday, November 3 for no reason. No explanation posted…read morewhatsoever. They just can't be bothered to even show up. And when they are there, they treat you like garbage. Go to the USPS in Tenleytown and save yourself the frustration.

The negative reviews on this location are so surprising to me! The employees here are always so…read morefriendly and I'm usually in and out in minutes. This morning I arrived a couple mins before they opened and 9am on the dot I was welcomed in with a smile and excellent service.

My. Son and I took 20 boxes to be mailed from FedEx on a busy Saturday . There was only one…read moreemployee. She did a remarkable job helping multiple people at the same time. She never lost her cool and was consistently friendly, efficient and professional. I have no idea why only one person would be working there on a busy Saturday. Other customers were equally impressed with how this employee managed everything.

Yes I was glad that they were the only office store that was open in the entire city on Labor Day…read more However to charge $2.29 for a single page black and white page is highway robbery. I asked one of the two clerks as to why their price to print out a single no -color page costs 8 times higher than anywhere else, and he suggested that I should go ahead and go there. I thought that was a very cocky and rood response. Both of the clerks acted extremely arrogant and I was the sole customer in the store. Then on top of that, it took them several minutes to get the printer to even work. Yet I still got robbed. The only reason why I am gifting this place 2 stars is because they were in fact open when nobody else was, and one of the employees gave me directions to U Street.

Staff here is great, always very friendly and efficient. Want to shout out Brian specifically, he…read morehelped us out a few weeks ago on a Sunday near closing time. The line was so long it snaked out the door, and he had such a great attitude and was so friendly, professional, and efficient.

I really had no idea that this location even existed, as I always had gone to a couple of their…read moreother locations off of 14th street. This one is way closer to my work. I needed to make a bunch of copies and have them ready to file in court early Monday morning. They were here and still open late Friday afternoon. The parking was the easiest, and I needed to watch the time as to not get a ticket, and thankfully there was none of that. I walked in and used the self serve copier to print out about 75 docs rom my thumb drive. I put everything into a folder, and off I went. The store was also cool and comfortable inside. I didn't need or request any help which was a good thing because the sole employee appeared to be busy, like the rest of the world.

No one answers the phone at this location so simple questions take 20 -30 minutes after getting…read morerouted through the FedEx automated system. Was on the automated system for 20 minutes getting rerouted. This location is not always open during posted office hours.

I can't say enough good things about Cleveland Park Valet. The quality is always spot on, whether…read moreit is dry cleaning, alterations, or shoe repairs. Bobby and Peter are absolute pros and a pleasure to deal with every time. They even offer notary services for a tiny fee and handle it quickly and professionally, which has saved me more than once. The parking in the back is a huge bonus now that the Cleveland Park service lane is gone. And as a sweet final touch, they are always so kind to my dog, who now expects a friendly hello and a treat whenever we stop by. Truly one of those neighborhood businesses that makes life easier and brighter. I recommend them wholeheartedly.

I got a shoe fixed here and they were very friendly and fixed my shoe that day! I will definitely…read morereturn if I need another shoe repair or dry cleaning in the future.

I made quite a few a few beginner mistakes on my new machine and it was *so* *noisy*!! Should have…read moreread the manual...! :( I took it in to the shop for maintenance and they worked their magic - it sews like a hot knife through butter now. Thank you!!!!

I brought my vintage Babylock BL 415 here as it didn't respond without tons of power behind the…read morefoot pedal. He immediately that it's likely the stitch length regulator cam arm. He told me it probably needed sanded down. He gave me a two week estimate but called me a few days after saying I could pick up. My machine now sews smoothly without having to press down hard on the pedal. I would definitely come back again

Super fast turn around time . Very professional and answered all my questions. I will definitely…read moreuse their services again in the future .

Horrific customer service! The agent refused to let me apply for the Vietnam Visa again when I…read moremade a mistake. She even got into an argument and was very nasty. You can get better and less expensive visas at other places.

Very helpful and knowledgeable staff. I was in and out in 5 minutes for a small but a little…read morecomplicated print job. FedEx turned me away with no assistance but Wendy and her team took the time to understand what I was trying to accomplish and helped me do it. Highly recommend!

Wendy and her team do great work! They have limited hours right now (11-3 on weekdays), but Wendy…read moreis easily accessible by email and makes sure to follow up on the progress of your project. The prices seem reasonable given the quality of the prints and the fact that this is a local business so I encourage you to support small during this time!