I initially throught that staff would be friendly and helpful; They roped me in and I would return…read morea few hours later - Only to find a sign on the door that they were on Lunch Break; - So, I waited around like a fool for 20 minutes. Things would be out of control. Why would you take lunch at the close of the business day? Gal working the store was solo and not helpful. She actually made me feel uncomfortable, getting all up in my business about what I was shipping. They are a little pricey. I was happy my package made it up to Staten Island; - Anyways - they had all the services that I needed/requested. I laminated a few items - I suppose I will be back; - But, the location in SouthPark is way better.

12:30pm on 3/4/25 - whoever was working front desk needs better customer service skills. All I did…read morewas drop of a package and I just get attitude. Why!!!??

This is probably the best print shop I've ever been to. They were so kind and reasonable. Would…read morego back here in a heartbeat.

I stopped by on 7-14 to ask if they could do a small printing job. An Incredibly rude woman…read moreinterrupted my request to ask that I "start at the beginning" She was unwelcoming and impatient.

Copy Express printed a small order (12 copies of 280 pages each) for me. They took great care…read morethrough every step of the process and suggested several approaches such as best paper weight, best binding, best cover material, etc. Also explained how to keep the cost down. They offered the lowest price of all printing companies I contacted. I highly recommend their services.

I am working with Ben for the 1st time and he is so great! Not only is he extremely responsive and…read moreable to do a quick turnaround job for me, he called to walk me through how to set up the document for printing. AMAZING CUSTOMER SERVICE!

I have worked with South City Print for over 25 years. They are no longer only a first class print…read moreshop, but a strategic marketing firm as well. They are knowledgeable in web design and other facets of social media marketing. And, they are easy to work with.

South City Print - 834 Tyvola Rd Suite 110 Charlotte, NC 28217 April 10, 2023…read more On behalf of the Broward County Business and Professional Women's Network and the Southeast District of the NANBPWC, Inc. we would like to commend your staff at South City Print. We held our 54th Southeast District Conference March 16 - 18, 2023, and received superb service during our stay. I was personally responsible for processing our print orders for various conference items including badges, evaluation forms, and reports. I found the assistance we received from your staff at the copy center to be exemplary. Your staff was patient and helpful, and all items were promptly delivered. Namely, Jane Bolan, remembered our project upon several visits and went above and beyond to help adjust some of our print jobs. She even offered information to locate possible sponsors in the area for future projects. As a result, we have recommended to our Charlotte Club, there in your city, to use your services. I have posted our commendation on Yelp and would recommend working with you for all future conferences and meetings in the area. Please advise all of your staff on their team's performance success. Thank you. With Great Appreciation, Nikki Baker, BCBPWN President #NANBPWC

I am writing to express my satisfaction with the service provided by Mr. Tyler and Mrs. Kayla. On…read moreevery visit to this location, both employees consistently deliver exceptional customer service. As a frequent customer who regularly purchases promotional materials such as copies, banners, large posters, and other supplies to support my business, I appreciate the excellent service I receive. Due to the quality of service from these two employees, I intend to continue conducting business with your company. They are truly outstanding and, in my opinion, deserve a salary increase. Job well done Tyler and Kayla. I (Mr. Holland) truly appreciate all that you do!

Dynasty at this location consistently provides outstanding customer service. This is my second…read morevisit, and she has been extremely helpful both times with my printing needs. Henry was also very helpful. While the selection may be limited, the customer service here is by far the best I've experienced in Charlotte, NC. Definitely my go-to store!

helpful team, made our conference logistics easy. shipped boxes to them for conference and shipped…read moreout afterwards

The staff are always friendly and incredibly helpful. Always get the job done in a timely manner…read moreand with reliability.

I have been a UPS Mailbox Holder and Printing Services client for over 10 years. The staff is…read morealways friendly, accommodating, knowledgeable, and most important reliable. Having a personalized mailbox, I truly appreciate the warm welcomes, peace-of-mind security in|out bound delivery of packages, convenience, and affordability. Love the no box needed amazon returns. The In-House Printing Services is absolutely wonderful-- extraordinary customer service that is professional, dependable, and result driven. Thank you for all the advice|recommendations, and meeting those deadlines.

Employee's here are very lazy and have a care free attitude on the phone and in person. They seem…read moreallergic to providing any type of help and incapable of answering almost anything. Extremely disappointed with the poor customer service from the staff of the Belmont location. Upper level management from regional corporate UPS needs to do an investigation and provide more supervision because the employees are lacking severly.

Wow, a super friendly greeting (and I even met the dog) despite the fact that I was only dropping…read moreoff a prepaid package today. This is what matters. When they're really nice even though it's not a huge customer or profits, that's why I'll be back to Dilworth Packaging.

Best customer service in any industry I've received in a long time. Gladly sent my USPS package,…read morewas friendly and chatty and all around great! Customer service is severely lacking but not at Dilworth. I say by pass, fed ex, UPS, USPS and handle any shipping needs here.