Overlake NEVER disappoints... came here with hubby for same day procedure, front office staff was…read morevery helpful, check in was nice enough to walk us to a completely different part of the hospital than where her desk was. Our nurse and the patient care technician were absolutely amazing, extremely helpful and very knowledgeable. We weren't rushed , we were thoroughly impressed with every single step of the process and post procedure instructions. Highly recommend...

Everyone is bitchy here…read more From the check in person to the nurses at the SPU 3rd floor. It is free to be nice.

I came to Doctors of Bellevue-Redmond to get my green card medical exam done since they were very…read moreclose to my workplace and an in-network provider for my Premera insurance. We called them on a Friday to set up an appointment for the following Wednesday. When we arrived on Wednesday, the entire process was fairly quick and straightforward since we both had complete immunization records. Dr. Dudetsky was professional, courteous, and helpful. We had to come back a couple of days later to process the results of our TB skin test, and had a very quick visit once again. Results were provided in a sealed envelope as per USCIS standards, and the staff clearly knew what they were doing--definitely something you want when dealing with the government!

Consistently poor communication over multiple visits ranging from 1.5-3 weeks without responses or…read moreaction after multiple follow ups that I had to initiate. After my first appointment, I was told a prescription would be sent. It never sent to my pharmacy. I followed up 19 days later, got no response, and followed up again the next day, before finally getting my prescription. I also asked about scheduling a follow-up appointment at that time and never received a reply. It took 3 weeks before I got my prescription. Months later, I requested a copy of my medical records. I followed up 5 days after the initial request, then had to call 10 days after that just to get them released. It took 2 weeks to get my records. Most recently, I requested a renewal on a medication I've been taking for over 10 years. I heard nothing back for 11 days, then had to call in. I was placed on hold three separate times over the course of one call, totaling around 15 minutes, and was told I'd need to come in for an appointment before they'd refill it. I explained that I needed it immediately because they hadn't responded in 11 days. They put me on hold again and then doubled down on the same answer. Staff also blamed the delay on the receptionist being "new," despite her being the one who put me on hold twice to check with someone else on my behalf. It took 1.5 weeks and I never received my prescription. I have never had such horrible communication or professionalism from a medical facility. I would suggest going literally anywhere else.

My wife and I have been patients of Norm Leou since he first came to the practice and I can say we…read moreprobably would not be around today, if it weren't for him. He is extremely knowledgeable, committed, and 'spot on' about the treatment needed, or the specialist to see, when it comes down to assessing the problem and assessing what treatment needs to be undertaken. He has a great sense of humor and is the friend you may never have had in the medical field. We trust him implicitly when he lays out a course of treatment. Granted, the office area may be a little lacking and a bit on the older side, but one goes to a physician based on how knowledgeable they are, whether they have the equipment required to make a knowledgeable assessment, and how interested they are in you as a person...not whether you're sitting in the latest and most expensive chairs and reading a wide variety of the latest magazines in the waiting room.

Doctor Leou is an amazing primary care provider. He is a consummate professional while still…read moreretaining a personal, caring demeanor. I've been going to Doc Leou for 4 years now, he was the first PCP I visited after moving to Washington. I am happy to report that I will continue to see him as long as possible until he retires. He has helped me through any scenario you could imagine, from small everyday illnesses to very specific, serious illnesses that are unique to me. If you are looking for a doctor that will genuinely listen to you, take you at your word and work with you every step of the way, Doctor Norman Leou is hands down the right choice for you. If you are tired of being talked down to, dismissed or lectured about YOUR health, please consider visiting Doctor Leou. He is a doctor that will take your opinions seriously and give them their due consideration before offering his professional opinion. Doctor Leou has been not only the best PCP I have ever had but I am happy to call him a friend after all these years. Thanks Doc for all your help keeping me healthy these last 4 years. I cannot thank you enough for helping me heal from my most recent medical emergency. Thank you for believing me and approving the resources I needed to get healthy again. I have to help people day in and day out in my professional and personal life and I am so grateful that you are there to help me on the rare occassion that I need help too.

My daughter went in to get more medication for her eczema but what she got diagnosed with was…read morecompletely different. This dr was awesome. He knew immediately what she had. The other 2 urgent care we went to gave her steroids and said it's eczema. We did wait for about 3 hours as others came in and out before us but I guess it was worth it if this diagnosis is correct

Had pre-employment drug test. The staff were all very helpful and professional. Seems this location…read morehandles hundreds of DOT/Federal and Pre-employment drug tests each day as there were at least a dozen people that came through during the time I was there.

Medical Center located in Bellevue, 5 minutes off the 520…read more There are multiple businesses here, a VA outpatient clinic, dental offices and several medical offices. Parking looks sparse, but there's much more behind th e building as well as 20+ spots in the underground garage.

VA (Veterans Affairs) Clinic here is convenient to visit (free parking, elevator access, it's on…read morethe 2nd floor) and efficiently operated. Other non-VA businesses occupy this building also, just so you know. If you are a veteran and live nearby, I highly recommend you visit here.

This location is so much easier to get to compared to their Seattle campus. And there are plenty…read moreof parking spaces available for free. PCC and Target are in the same building and there is also Trader Joe's next block. When I come here for a hospital visit, I also get my groceries and shopping done. This location does not have ER and most of the specialists are located at their First Hill Seattle campus. I got my CT scan done here and there is a lab as well for blood work. P.S. Dr. Mack is awesome for primary care/internal medicine. Caring, timely, and thorough.

My experience here was very disappointing. The blood lab had the longest wait times I've…read moreencountered in the region, and the staff were not particularly friendly or helpful. I also found it difficult to communicate with the doctor because of a significant language barrier, which made the visit frustrating. Overall, I would not recommend this place based on my experience.

Utilising my Perks of being an employee and a really good experience overall. It's very convenient…read moreto get appointments and the staff is very helpful. There is a nice waiting room and coffee machine.

They do their best to accommodate your schedule needs. I've received great service. The doctors…read moreand nurses show empathy and have great listening skills

I have used various departments in this hospital and have been so impressed with the service…read more The cherry on top was Michelle in reception on the oncology floor. She went out of her way to arrange an appointment for me with the injection room despite being very busy. This involved several messages and phone calls and she is so patient and professional. She is a real asset to Kaiser Bellevue. Edit - 12/18/24 - I know many people probably have had their own experiences but I have been blown away by how my problem has been handled. After my great experience yesterday, today I was helped by Stephanie Cunningham from Kaiser Tacoma. She called me several times, sent me messages and went above and beyond to help with my issue with my new prescription which has to be administered in a hospital setting. Feeling really positive about Kaiser today.

Kaiser Permanente should be shut down for malpractice. I had to leave at least one star to leave a…read morereview but they deserve 0. It is unfathomable how a patient can do everything right, attending every annual checkup, completing mammograms yearly, and undergoing precancer screenings with clean results, only to be diagnosed with Stage 4 cancer that has spread to her bones. At her last primary care visit just months ago in April, her levels were supposedly fine. When she voiced genuine concern that something was deeply wrong and suspected cancer, her physician completely dismissed her. Fast forward to a hospital visit this past Saturday due to severe back pain, and yesterday we received this life-altering diagnosis. This level of negligence, dismissal of a patient's instincts, and failure to catch something so severe until it reached Stage 4 is beyond unacceptable. Kaiser Permanente completely failed a long-time patient who trusted them with her life. If you expect healthcare providers to actually listen to your concerns, look elsewhere.

I have given up trying to continue contacting this place via text, phone calls and voice messages…read more They charged me incorrectly compared to what insurance EOB is showing me and I have not been able to get a hold of anyone for over 4 months now. The last time I had an appt was a consult with one of the doctors and she said she would send referrals and share her notes with me and I never received that either. I separately called requesting the details and can't get a hold of anyone for that either. Have called front desk and the billing dept (but it's all the same phone number)... so unprofessional and disappointing. I was hopeful for a second considering I was referred to here for the stellate ganglion block but it's been a frustrating nightmare ever since.

PA ordered six x-rays and MRIs, then called to tell me I…read moremight need surgery, referred me for cervical spine surgeon for eval but he is an ortho and I told turn I only wanted to see a neurosurgeon. I have called FOUR times for my medical records (radiology report) and have still not received them. PA ordered medication then dropped my case completely. zero followup. very suspicious of this practice.

I've been on different forms of anti-anxiety medication since I was 14 years old. I decided to book…read morean appointment with Dr. Harn just over a year ago and my only regret is not reaching out sooner. Dr. Harn set me up with a variety of supplements that have reduced my daily anxiety to almost none. I have also noticed a change in my ability to sleep soundlessly through the night. I am no longer waking up in the middle of the night feeling anxious, allowing me to feel well-rested and ready to tackle everyday! Will be a returning customer!!

From the owner: Apex Health & Wellness offers functional medicine, anti-aging, longevity, TRT, medical weight loss,…read morecomprehensive lab testing, preventative medicine, peptide therapy, IV therapy, regenerative medicine, and men's health. We focus on personalized, holistic care to optimize your health and performance. Book your appointment today to achieve optimal well-being.