Karisa was very helpful with us leasing our Nissan. She was VERY fast getting back to us with…read moreinformation. When it came time to make the purchase she was very kind and friendly and helped us get the payment that worked best. She also helped negotiate a fair value for our trade in. We would highly recommend working with Karisa.

I used to love the service team at Ed Martin. The last two oil changes have me scratching my head…read more Yesterday I took my 2018 pathfinder in for oil change. 2 hours later they say it's ready and go over upcoming routine maintenance. I leave and about 2 miles down the road I hear an awful clanking sound under the hood like something is falling. I'm driving 55mph and the mechanics tools are falling from the engine bay off the road and bouncing up underneath my car. Six months prior I get a few miles down the road from leaving there and notice the car sounds funny and is accelerating oddly. I check under the hood and see where they left my air filter cover detached. Ironically a coworker I referred to them had identical issue happen to her. Ed Martin you have lost a loyal customer!

I like using the service department at Tom Wood Porsche for my 2017 Carrera's repairs and…read moremaintenance. Seeing the same people when I go in helps me trust them. Shane, my service advisor this visit, kept me informed from start to finish and answered all my questions. When I got my car back, it was clean. With everything done correctly, I feel good about driving my Porsche the way it's meant to be driven. These guys are like my personal pit crew. Scheduling is always easy. I'll be back!

Shane, our service representative, takes great care of us. Attentive, respectful. Because of Shane,…read moreour cars are serviced in a timely fashion. Keep up the good work! G. Osborne

This past weekend I went to Stoops to look at one car and left with one I never had in my radar!…read morePhilip Brown was the only salesman to come out and check on me after I had been there for at least 15 minutes. He was kind, knowledgeable, straightforward, and such a great help! Just when I thought I was just going to skim through a couple of cars, he brought the Equinox to my attention. He wasn't at all pushy, but said he's sure they could get the payments in my range, and he was correct. I went home, and was back about an hour later ready to buy. If I'm in the business to purchase another car in the future, I will be seeing Phillip first! Thank you again, Phillip and Stoops Buick GMC

Stoops Buick GMC was one of the most unprofessional dealership experiences I've had…read more I'm based in Dallas and was purchasing a high-end used vehicle from their Indianapolis location. I put down a $1,000 deposit to hold the car while I completed a pre-purchase inspection. I paid for the inspection and sent a mechanic to the dealership. I told them I needed to speak with the inspector and would confirm everything the next day. The inspection came back positive, so I immediately bought a plane ticket to fly up and pick up the vehicle. That same day, after I emailed them my plan and timing, they replied that they had sold the car to someone else and were refunding my deposit. There was no heads-up, no call, and no "we have another buyer, you need to finalize by X time." Just an email saying it was sold. As a result, I'm now out $786 for the plane ticket and the inspection with no remedy. A deposit should actually hold the car, not hold it until someone else walks in the door. I would not do business with Stoops Buick GMC again.

Highly recommended!! Staff was knowledgeable and dedicated to customer service. Price was lower…read morethan all other mechanics. Great place!

Great customer service and price! Had the brakes and rotors done on my Elantra 2 years ago and had…read morethe air conditioner fix recently. Harter's comes highly recommended.

I took my car here for an oil change and they did a great job! Didn't try to oversell me on…read moreanything which I cannot day of every place I've taken my car. The owner is very nice and I like that you can text him to make appointments instead of having to call. The only thing I didn't like was that when I arrived for my appointment and rang the bell for someone to come in, it took a solid five minutes. I'm not sure if the bell wasn't loud enough but I believe they didn't hear it, I'm sure they weren't ignoring me. At the end of the day, I would recommend this auto shop and I will use it again.

I WOULD NOT GO HERE!!…read more They did some work on my car a couple years back. The shady work they did has caused faulty wiring to my car overtime. They were to replace a sensor on the underside of my engine. The mechanic that has it now said the cut the wiring harness to my low oil sensor so now if I have low oil the light won't come on. To fix it I have to buy a new oil pan. There is other damage to another wiring harness that has caused my car to not run right. I recall when I had it here after they said they fixed and I was paying someone saying they weren't certified mechanics. It raised eyebrows with me for sure so I never went back to them. Now two years later I am having to pay for damage they caused.

I was on a long triad trip going South, when all of a sudden my civic suddenly started losing oil…read morepressure. I pulled into Ed Martin and gave them my story at service department. They immediately started troubleshooting my car, found the issue, repaired, and I was on the road in 2 hours. I can't thank them enough! Price was reasonable too, can't be mad at it! Thank you guys and gals! You allowed me to make it home with family before the fireworks!

If it hadn't been for a particular in-person visit, my review for Ed Martin Honda would likely be a…read more2-star experience. My car had an unexpected death about three weeks ago. As a wheelchair using driver, it's not particularly quick or easy to identify an appropriate vehicle that will meet my needs. I don't drive a van. I typically have driven a 2-door automatic, however, it has to have enough room between the driver's seat and the door frame that I can put my wheelchair, when folded, in the backseat. When I was younger, these were easy to find. These days? Not so much. I first called Ed Martin Honda as I was curious about a used Honda Civic. I'd had a Civic before, but cars change over the years and I wanted to make sure. I was transferred multiple times trying to find basic answers about the vehicle. At one point, I simply asked if they could measure the space I needed to know about as I'd been able to determine how much room I needed. It was really basic customer service, and they just wouldn't do it. Majorly dropped ball. Somewhat on the flip side, I did an in-person visit and the sales rep definitely went out of the way to let me try a couple of the vehicles. I was definitely impressed, and there was a definite effort to try to think of vehicles that would actually work. That was good customer service, though we didn't actually find a vehicle. For the record, I ended up buying a Honda. If that original associate had been more helpful who knows what could have happened? I learned that both the Civic and the Accord would work (coupe versions, so slightly older). I ended up with an Accord that I'm anxiously waiting for it to arrive. This was a solid mid-range experience, though somewhat disappointing given I've generally heard great things about Martin's customer service. Phone call? Disappointing. In-person? Much better. Overall, I'd still probably return for future needs.

I have to say, my experience with Ronald has been nothing short of amazing. I had saved up for my…read moreparts, only for my original mechanic to disappear when it was time to complete the labor. I turned to the Indy Black Dollars group in search of a reputable mobile mechanic, and that's when I found Ronald. He assessed my vehicle thoroughly and completed the services I requested. He also advised me on additional work needed to get my car running properly. The flexible payment options were a huge help for the extra parts, and I really appreciated his proactive approach--removing existing parts ahead of time to reduce the cost of the new ones. I truly appreciate the excellent service provided and look forward to working with Radford & Sons, LLC for future repairs on my vehicle.

The vinyl top of my 2000 Cadillac deville had rotted pretty bad. I called around to many auto…read moreupholstery repair and replace shops around Indy. Almost all said that they do not do vinyl tops. Of the ones that do vinyl tops, Quantum Auto Trim gave me the best price. Shawn, the owner was very kind and he did a wonderful job at replacing my vinyl top. Thank you very much Shawn !!! David King

did bad work on my top and interior use cheap materials. then he's going to blame it on his brother…read morein law. still haven't heard from him when I brought the problem! one of the worst shops in Indy don't waste your time and money with this shop!