I wish I knew about this place a long time ago. The quality of service, knowledge, and easy of…read morecoming to this place separates itself from the other big chain home improvement stores. Don't waste your time at the L or HD. Come here and you won't regret it!

I had a hard-to-find part to get my gas water heater working. Initially, they didn't have the…read morepiece, but when I explained what it was, they went and retrieved a used piece from a broken water heater they had. Their customer service is exceptional, and they are willing to go above and beyond for the customer. Highly recommend this place!

My friend and I (two women) visited the Columbia store on Garner's Ferry Rd recently and we were…read moreshocked by how rude the employees (all men) were. There wasn't a "hello" or "Can I help you? We looked around and when we asked a question we got a rude answer so we walked out. We're both starting major remodeling projects and could've made large purchases if someone had been even a little interested or friendly. If Home Outlet doesn't want our business, someone else will. I will never shop here again. The place felt very hostile to women. Wow.

We are building our new house, and I was looking for options for my cabinets. By the time I left, I…read morehad picked out my new cabinets, countertops, the tile for the shower, tile for the dog wash station, my kitchen sink, and other items. I am so happy that I took the time to come over here and look. Their prices were so much better than the other stores. Whatever was not in stock they were able to order and have in less than a week. Ted Mallon the store manager was so easy to work with. The other employees were great, answering any questions I had and loading all of the materials that I bought. I will come here first for any building project from now on.

Friendly and seem easy to deal with. End of the day the product was crap, just crap. They sent…read moresomeone out to assist. Appreciated that. They then sent a Manufacturer's rep out who of course would find no issue. The installer told us it was defective. Basically a bunch of finger pointing. Bought tons of flooring before from other places, but first and last time here.

Loved my wood floors, salesman wasn't pushy, knew what we needed, and helped us find what we…read morewanted. The installers were very skilled. Quick turn around and the cost was lower than others for the same thing. Highly recommend them

AMAZING customer service, extremely knowledgeable and showed the ultimate demonstration of…read moreprofessionalism. They went above and beyond in a time of need during extreme circumstances, hurricane Helene. Staff stayed open past closing time to assist us when we purchased the wrong parts and we needed to exchange. Words can never express how grateful we are for your unwavering commitment to selfless service, THANK YOU!

Just bought a new SCAG Tiger Cat II from Simeon Twitty at Carolina Power Equipment. He provided…read morevery helpful and knowledgeable information on my purchase. He's a great guy who's easy to talk to and very helpful. This is my first big purchase from this company and I look forward to continued great service and support for my new zero turn. Lamonte delivered my TCII and was extremely friendly, professional, personal and super friendly. He made sure I was completely comfortable with every aspect of the product. He answered every question I had and provided excellent input and advice. He even said if I had any issues or questions later in the day that I could call him and he'd be more than happy to help and advise. Keep up the great work guys!

We had a great experience with Ashley and everyone we worked with at LMF. They were very…read moreresponsive to all requests, worked quickly and cleaned up behind themselves. We love our new floors!!

Very good..........dependable, trust worthy, great workmanship........A few issues and all…read moreaddressed ..................in a timely manner..... Quality: A Service: A Communication: A Highly recommend............Bernard Arnold

Great people to deal with I have already started another project and plan to use them again.read more

Let me start by saying, this is the second time using this company this year for counters while…read morebuilding our house. The first time they installed all the countertops. They were great to work with and the work was awesome! This has been an entirely different (very negative) experience and has left me with an awful opinion of their company. I have an email stating the installer would be "at the house no later than 10 am, was first on the books and wouldn't take long at all to install the island countertop." I let them know that I would let my work know that time frame and I look forward to seeing them. Well, I call at 10:30 just making sure I was still to be expecting them with the island today. The office guy was very nice, told me I was first on the books and was supposed to start at 10. He was reaching out to the installer and he would be in touch. Ok...right before 11:30 I get a call from the guy in the offic(Austin) telling me to expect them to be there within an hour. Wait, they should've already been done and I'm supposed to go to work and let him know that. He says the installers kid was sick or something. Ok, I take a deep breath and try to be understanding because I know life happens but it still would've been nice if they could have filled me in. It's now after 12:30 and I find myself calling, again. Beth answered and said she was the office manager. She said she was just told what was going on and kept apologizing. We laughed and I said once again, it just would be nice to know so I can go take care of a client at work that does need to be done today. She says something along the line of her installer didn't feel like coming and doing my job. Wait, what? I said that must be nice and hope he enjoyed his morning off but I can't take another day off and the installation has to happen today. She said she agrees and he will have to make it work and asks what time works for me? I tell her I will zoom to work, have my meeting and zoom back by 3. She said 3 it is and he will be there. I really liked her and she calmed me down and I was fine. Why on God's green Earth have I still never been contacted by this installer and waiting? I call and tell them I need to talk to a manager or an owner because it is almost 3:30 and have still had ZERO contact with anyone unless I called them. The male manager told me that he was sorry but they only have one installation vehicle and they've been busy all day prepping for a big job that starts at six tonight. I said that is weird, I was told the guy just didn't want to do the job today. He said " I don't know who would have told you that!" I said, " I know sir, it was Beth, your office manager." And he just skipped over that and told me they were headed my way now. I just got my island done and it is after 5 with zero apologies from the installation crew and not much sympathy from management seeing as how I was fed THREE different stories/ excuses. Thanks for jerking me along all day Graniteman! Super excited to miss a whole days pay and play catch up for something as simple as the truth would have fixed. I hate leaving negative reviews and rarely do but you guys have really dropped the ball. The picture of the drawers in the comments are the "cleaned, finished" project and I guess thanks for the spare screws??

Service Requested: This review is based on repeated observations of company vehicles and trailers…read moreassociated with this business being staged within the ROW of Deep Cove Lane. Quality: The ongoing placement of equipment and trailers in a roadway curve area creates a noticeable visual impact and raises concerns about site management practices. The condition and storage of materials in this location contribute to an appearance that is inconsistent with a well-managed work environment. Value: The continued use of this area for staging does not reflect consideration for surrounding residents or the shared roadway environment. Vehicles and equipment positioned in this location reduce visibility and interfere with safe passage, particularly at a bend where sight lines are limited. Over an extended period, this does not appear to be temporary service activity, but ongoing storage and staging within or immediately adjacent to the roadway corridor. This raises concerns about how operational practices may impact public safety and the surrounding area. I have photos and will post them if i find a way.

I needed an honest heater repair company for my HVAC. They only had 1 review but it told me they…read morewere a good, honest company. I called them and they came right out. It took a bit of troubleshooting to fix, but I was kept well informed along the way with why, what and how much. I worked in commercial property management for years, so I know pricing. It was fair. All around good service and we were up in running in a few days, which was fine considering we had to order parts twice. Couldn't ask for better service. I am glad there are still workers out there that believe in a good, honest, hard days work.

They do what they say they are going to do. I appreciate a company that actually cares about the…read morecustomer they are servicing.

Quick appointment. Bryan was professional and easy to work with…read more Thanks for a great job Bryan!