After almost 20 years, we decided to replace our carpet. It still looked great and had no…read morenoticeable stains, but after 6 pets, 2 kids, and a fairly significant water leak from our bathroom, it was time. My husband and I visited the Woodinville showroom and Jacob was the first salesman who welcomed us in. I wanted to replace our carpet with another high quality carpet that would last for the next 20 years. He was friendly and happily answered my questions, showed us a few samples and let us look around. We took home a couple boards and I returned later in the week and picked up another half dozen or so. We settled on a carpet especially designed for pets that comes with a 25 year warranty. Trying to find the perfect color that would work well with our LVP and hardwood floors was challenging! Since we were torn between two similar colors, Jacob offered to contact the manufacturer and get larger samples for us and have them sent to our home via FedEx. He was excellent in communicating through email how the scheduling and payment process worked and kept us informed of anything we needed to know about along the way. The installation was last week and went just as smooth. We're very happy with the product we chose and I would gladly do business again with Haight Carpet and Jacob!

This is the 4th time we worked with Haight carpet on a floor project. The sales person / account…read moremgr Jacob was very responsive and answered all my inquiry timely with details. Everyone there is friendly and nice. The price was reasonable plus a 10% repeat customer discount. We paid a small fee to get our heavy appliances removed and re connected. It is worthy the money. The job was done professionally. The installers worked very hard. I love my new floor.

I bought our new house carpet from Greg in 2012, and he arranged for the delivery and installer…read more We had over 2000 sf of carpet. Now, we bought some really good carpet - it is 2x as thick, dense, soft, and plush as others we were thinking of for less money. We have had it for 4 years now - my boy has gone through his 2's and 3's and 4's on this carpet, and we do not have a single stain. Everything comes off of it! This stuff is a joy to walk on, lay on, play on, and vacuum. If you talk to Greg, listen to the differences in the way his carpet is made versus the others. He gave us so many details that have come true. When we installed it and used the vacuum, there weren't any ends that broke off and filled the bag - none. Other new carpets shed for months as the fibers break off where they try to make it feel soft. You honestly get what you pay for, but carpet is expensive to replace. Want to talk about compliments? People love our carpet - we refer all of our friends there before they make a huge mistake. His installer is a guy he knows - you can use him or not...he's not a subcontractor like the other stores use. Anyway, we went back and bought an inflatable foam bed from Greg a year later...it is great also. He can make it how you like it. The pump stopped working after a year - it shorted out - and he replaced it in 2 days! Worked for over 2 years now without a problem. We are building a new house again, and, you bet we are going back to Greg...he told us that the price of our beloved carpet actually dropped, and he is passing the savings on to us rather than keeping it! He has discounts for cash, and takes my call everytime I call him - I shop locally when I can for that reason. His shop is an asset to Woodinville.

A good place to buy carpets. Buying from Greg was a great experience I learned a lot about the…read morevalue of the product and labor is actually worth. The installer he recommended also installed everything nice and tight. Thanks again I will return!

I recently had new carpet installed by CARPET & FLOORING SPECIALIST and could not be more pleased!…read moreThe crew was professional, courteous, and arrived right on time. They worked incredibly hard, paid great attention to detail with the seams, and made sure to tidy up everything before they left. The new carpet looks fantastic and has completely transformed the room. I highly recommend CARPET & FLOORING SPECIALIST to anyone looking for quality service and workmanship!"

I have been meaning to write a review for awhile. These guys are phenomenal! We are returning…read morecustomers and plan to go back for more work. Quality of work is top notch, communication is probably the best I have had in a long time, nice little showroom, didn't feel pressured to pick something, gave good advice for a room when it came to carpet levels, it actually saved us money in the long run...I can't say enough about this place.

Had carpet installed replacing the original builder-grade carpet and pad in our house that we'd…read morebeen abusing over the past 10 years. I have a background in corporate vendor management specifically within trades, and a strong preference for spending money with local business. I eliminated two of the options based on a lack of response or follow-up to my inquiries, leaving two where I focused on quality of product, price, and installation. In the end, Andy's was able to provide a 15% better price for the exact same product, pad, and installation options. Installation took two days, the installers were wonderful people. Family and I couldn't be happier. I'll certainly recommend Andy's to my friends.

We went to Andy's 5 Star Flooring in Bothell due to a recommendation from a friend after a failed…read moreattempt for a quote with one of the big box stores. Our job was replacing flooring on the top floor of a split level that included removing tile in the entry and kitchen. We knew our flooring under the carpet was subpar from the carpet install 24 years prior and we expressed this to the salesman from Andy's several times. He assured us they could fix it. The measure, product choices and quote all went smoothly and we had an install date set for 1 month out in October. We started moving furniture downstairs in preparation. The day before the product delivery the sales rep from Andy's told us that it had not arrived. We were given a new install date in November but when the date arrived, same story. Now our install date was early December. The Sales Rep from Andy's apologized and added free furniture move due to the delays so we left our 4 pieces of leather furniture upstairs. Again, no product and install was set for Monday after Christmas. The initial install attempts had been scheduled for a 4 day install but this one was only for 3 and during a holiday week. On day of install, crew didn't show up until after 10am and left about 5pm. The install crew was short one person and had forgotten the tool to remove tile. Someone delivered it several hours later. Removing the tile created tons of dust. None of our furniture, countertops or appliances were covered. The installer complained constantly about our floor level and that he didn't have enough time to do a good job although the crew were very seldom here for a full 8 hours. The 3rd day they left at 4pm as it was New Year's Eve. They had to come back New Year's Day to complete the install. Bottom line we are happy with the final product result. We don't know if the problems of material delivery were in fact the product company or Andy's incompetence. We will place the problems with install on Andy's as they did not give the installers adequate time to do a good job. Especially during a holiday week. We were left with a HUGE mess to clean up with tile dust thick on our furniture, walls, appliances, kitchen, etc. Our free furniture moving for compensation was not performed. We also had to have the installer come back later to clean up glue that was smeared on the new flooring. Although the Andy's rep was communicative and easy to reach, I would not recommend Andy's.

Great experience with Gil. Installed carpet with great quality super fast and we were able to move…read morein much earlier than we expected

We had a great experience with Carpet Liquidators. We're so happy with our new carpet. It makes the…read moreroom feel so much brighter (and it's soft). The best part was working with Gil. He helped guide us through the whole process (providing suggestions for the carpet padding and carpet style that we were looking for, getting us the best price, and being an overall amazing person to work with). He made it a stress-free process! If you go to Carpet Liquidators in Kirkland, ask for Gil!

Gina, Sandra, and the team at Fantastic Floors were amazing to work with. They never oversold and…read moreinstead thoughtfully guided me to the flooring of my dreams. The transformation completely elevated my home x 1000. Yuriy did an outstanding job with the installation. He was friendly, professional, and incredibly helpful in navigating the unexpected issues that popped up along the way. I would wholeheartedly recommend this dream team to anyone looking to level up their home with new flooring.

Purchased laminant flooring from Sandra who also lined up a crew, (Yuri) that did top notch work on…read morethe install. Contractor friend who was gonna do the install, (strict HOA regs kept him from qualifying) was really impressed by the prep and attention to detail. Couldn't be happier with the whole experience.

These guys are hands down the kind of company you want to trust with your business. They are…read morehonest, hardworking, and genuinely care about delivering above-and-beyond customer service. I hired them to redo the flooring for an entire ~3,600 sq. ft. home with 28-year-old carpet and hardwood floors. They offered very competitive pricing, brought in a full team, and completed the job nearly 3x faster than others I considered. Most importantly, the quality of their work far exceeded my expectations. They truly take pride in what they do and went the extra mile to educate me on everything needed to ensure the floors last 20+ years. I highly recommend them!

My wife and I were in the Bellevue showroom. We found carpeting we wanted in our living room. Just…read moreunder the top of the line brand. Cole the sales guy was very helpful. We scheduled an appointment with Eric the installer who arrived on time on the scheduled day. That was a Tuesday, said he would email the quote by Friday. It never came, the following Tuesday I called again. I spoke with Eric who said I would have it by the end of the day. Nope, that didn't happen either. So I called the next day and spoke again with Cole. I told him Eric just cost him the job. We are going with someone else at this time. About 30 minutes after I talked with Cole, Eric called and asked, didn't you get my quote? I didn't tell him I checked my email and spam before the call. I don't like game players. If I was going to give stars it would be only one unless 0 is an option.