I am so glad I have Big Mike repaired my 22 year old Sub-zero fridge. I got other quotes way too…read moreexpensive also need to wait for a long time for the parts. I would highly recommend this business to anyone who needs appliance repair. Great speedy service and very reasonable price. A true five star repairman.

Quick response time, amazing communication, easy system to pay!…read more My dryer stopped heating up and I assumed it was the heating element. Reached out on Yelp through the project section and messaged 6 placed. Big Mikes was the first to respond and had the appointment set within 20 mins. The service tech arrived on time, had the parts with him and was able to fix it on the spot. He was in and out within 10 mins. The diagnostic, parts and labor was around $230. According to Google, it can be anywhere between $150 and $350 so to me it was a good deal! Also, came with a 100 day warranty! Will def call again if needed. :)

I found this business on Yelp sorting by rating. I called,…read morethey called back right away. Appointment was a scheduled, I received confirmation. Igor, the tech, was on time. He explained the problem and ordered a part. He scheduled an appointment to return the next day to complete the service call. The next day, he showed up on time and completed the repair. It's been a few days and the problem is fixed. I am not sure if the fee was reasonable. It's the first time I've had to repair an appliance in over 10 yrs. I am very satisfied with the results and the ease of the process.

Igor was very good and on time. My fridge is running great and we are pleased with his work.read more

Absolutely horrible. We scheduled my service over a week ago to be here between 10-12. I had to…read morereach out to them this morning to even confirm they were coming they said closer to noon I said ok no problem. At 12:11 I haven't heard anything I messaged the owner Edward and he goes ohh I had a dmv appointment it took longer. Then he said it was his truck broke down and they were getting a rental. Still no ETA. At 12:40 I ask for an ETA he knows tells me it has to be after 2 p.m because he has to take his daughter to work..he clearly is too busy and dosnet need the business and work..I've wasted my only day off and got nothing fixed and zero communication with the owner. I had to reach out. Not good business practices. Just because their cheaper doesn't mean there better. Could have paid more and had it fix today. Very unsatisfied and his reviews says he does this quite a bit not his first time doing this to customers. I would not recoil. Waste of time.

Ed was awesome! we had our washer broke down right before the hurricane came, we called him and he…read morecame out as soon as the roads were clear. We let him know we had it diagnosed w/others for a transmission issue, we wanted a 2nd opinion. We couldnt afford a new washer, - Ed came out and found the issue was a different part which was way cheaper. he was fast, clean and efficient. Highly recommend!

Do Not use this company. The customer service is terrible. First I received a text they would be…read moreout between 1 and 4 on Tuesday. Then I called and they said it would be the next day. Then I received a text between 8:15 and 10:15 the next day. After sitting by the door for an hour and 40 minutes, they said it was between 9 and 11. Then they guy came at some point but did not ring the doorbell. When he finally did come back, he told me he could only look at the dryer unless I paid TWO service charges of $129.00. When I initially made the appointment I put in the notes it was for the washer and dryer and both were Maytag. This has just been a horrible experience. Choose someone better, please. I'd rather buy a new washer and dryer than deal with people like this ever again.

I do not recommend this company. I requested service for my washer for which the detergent,…read morefabric softener and chlorine compartments were not draining. The technician came and serviced those compartments, told me he had cleaned them and tested them twice and were now working. This is what I had called them for. Incidentally he told me he found a water temperature error and this would require a new board, said it would cost about $650 and would not recommend because my washer is 12 yrs old and it would make more sense to buy a new one. A week later, notice the fabric softener compartment is not draining, I called Mr. Appliance and now they're telling me I need to pay another diagnostic fee for them to come out even though the problem is called them for is still going on. Very deceiving company, I will never use them again.

Evgenii was very professional. He diagnosed the problems and were able to fix them the next time…read morehe arrived (needed to order parts). I will continue to use him for all my appliance needs

Service was professional and responsive, prices were fair for parts and labor. Would recommend.read more

Cheap, I was looking for books, and i really liked all, at least for my goal it was very goodread more

Every now and again I will pop into Ollie's looking for the odd item or two. I know that it…read moreusually a 50-50 chance that I'll find what I'm looking for. There is also a good chance that you'll find something that you weren't looking for as well. They are generally well stocked in a variety of categories - whether you are looking for books, home decor, yard items or clothing they probably have something that you can use or want to buy. This is definitely a place where you could end up with a few impulse purchases if you're not diligent. Even with the appearance of chaos most things are always well-categorized so it is easy to determine what aisle or section of the store that you might find an item. The only interaction that I tend to have with employees would be at check-out. I don't think that I've ever seen anyone that works there walking around or stocking. I've never had a bad experience shopping here. Finally, most of the time the prices are reasonable, and you get what you pay for. I have noticed that sometimes bank and credit cards will have a cashback or discount option when shopping at Ollie's. Finally, the store is located in a shopping plaza that share a reasonably sized parking lot with other stores and a Buffalo Wild Wings.

Recently our dryer stopped heating out of nowhere. Our warranty unfortunately had not been renewed,…read morewe completely overlooked that so we were unable to use Whirlpool to fix it. We have only ever used them so we had no idea where to look. My wife enlisted Yelp to help us. She put in some request for quotes and received a few back pretty quickly. We had never used that but it was very helpful. Quality Masters was the first to respond and then also took time to message back and forth with her. The other companies were not as friendly and responsive. We also read their Yelp reviews, which we all good, so we figured we would use them. We were able to make the appointment for the next day and were able to do it all through text. It was very simple for us! There was a moment of uncertainty but they were extremely professional and friendly. I was going to be home while my wife was at work, so on the day of our appointment, they were running early. They called asking if early would be ok, so our appointment was moved up. I cannot remember his name, but the technician that came was very knowledgeable and professional. He pinpointed the issue immediately. He discovered our dryer was clogged with lint and the coils were bad. It makes sense since we had never had our vents cleaned. He was able to replace the coils, as well as sucking out as much lint as he could with his tools. Unfortunately, they do not clean vents like that but again, he could help us out with some of it. He also made suggestions as to what else needed to be done, really with just getting the vents cleaned. They also take your payment online either with credit card, for a small fee, or Zelle or Venmo. The invoice will be emailed to you and allow you to pay that way. Personally, we do not prefer to pay for services with Zelle so we used a credit card. It was very simple. I thought overall the price they charged for the coils and cleaning, was very reasonable. It did not cost us much at all. I would definitely use them again, should we need something fixed.

Our dryer stopped heating all of a sudden and we had not renewed our warranty with Whirlpool. We…read morecould not wait the 60 days for it to be activated so we enlisted Yelp! I put in some request for quotes and received a few back. Quality Masters was the first to respond and then also took time to message back and forth with me. I read their reviews, which we all good so we went with them. We were able to have them come and look at our dryer within a day. It was very easy to make the appointment, everything was done through text. The day of the appointment, they were running early. Our service technician, called and asked if he could come early. Luckily my husband was home so no issues. He was extremely professional and very helpful. He discovered our dryer was very full of lint (bad on our part) and the coils were bad. He was able to replace the coils, and suck as much lint out as he could. Unfortunately, they do not clean vents like that, but he was still able to help us some. He also made some suggestions as to what else needed to be done with the cleaning mostly. They do not take your payment there. They will email you the invoice. If you want to avoid a credit card processing fee, you can Zelle or Vinmo them the amount. I preferred the credit card and was willing to pay the processing fee. I thought overall the price they charged for the coils and cleaning, was very reasonable. We would definitely use them again, should we need something fixed.

Coukdnt ask for more professional or courteous service…read more From my old machines repair to purchase of 1st Speed Queen, and install. Best service ever. Highly recommend going to Willard's for high quality at a fair price with small business professionalism. Thx Gene and team

I'm sure these folks do good work, however, I didn't get the chance to find that out. I called…read morethem on a Wednesday and made and appointment for Friday, (it was the earliest they could get there.). I had called since my washing machine was not working and I was unable to do laundry. When making this appointment, I also asked if whoever came out could fix the paddle on my refrigerator. I was told "yes" and they even followed up the next day regarding the color of the paddle as it didn't match my stainless steel fridge. Okay ... no big whoop ... the paddle didn't matter but the washing machine did. Here it is Friday, I've been waiting two days for the appointment and unable to do laundry for three days. I received a call this morning saying they couldn't help me. No one was coming and they canceled my appointment because a refrigerator paddle wasn't a big enough emergency to make the trip. However, the whole reason for the appointment was for the washing machine with the fridge being an "if you can .. while you are here" request. Also, the fella on the phone told me they didn't service my area. (I'm over by SeaWorld in Orlando.) Well, I'm frustrated. Either way, when I made the appointment, I was not told the "don't service my area." I've lost two days waiting for an appointment and an now scrambling to find someone who can help me as Orlando is about to shut down due to craziness of the Coronavirus. When I made the appointment, I also told them that my washing machine was in the garage in case there was concern with the current virus. No one had to come inside the house (again, the fridge was a side item that they said "yes" to.) I'm giving them two stars because they were very nice on the phone when making the appointment and when calling me the next day to ask if I minded a different color refrigerator paddle. The fella who canceled on my this morning was also nice on the phone. However, what is not nice is canceling the appointment the "day of" and never informing me that they don't service this area but let me wait two days to find this out. So, if you are in my neck of the woods ... maybe call someone else who does service this area.

Huge shoutout to Paradise Grills and especially Geoff and Garrett for delivering some of the best…read morecustomer service I've experienced in a very long time. These guys absolutely moved mountains to get my grill up and running the same day. What could have easily turned into a frustrating situation became a perfect example of professionalism, urgency, and genuine care for the customer. Geoff and Garrett went above and beyond at every step -- communicating clearly, troubleshooting nonstop, and refusing to quit until everything was working perfectly. You can tell they truly take pride in what they do and care about the customer experience, not just the sale. That level of dedication is rare today. If this is the standard at Paradise Grills, then they've earned customers for life. Outstanding service, incredible attitudes, and an unforgettable experience from start to finish. Geoff and Garrett are absolute rockstars and deserve serious recognition for the effort they put in today. Highly recommend Paradise Grills to anyone looking for a company that actually stands behind their customers.

I spent months looking online at pictures of outdoor kitchens and tiki bars. Finally I told…read moreMy husband we needed to go to some stores to see some in person. I was thinking we were going to have to hire a contractor and design and build what I wanted. Then my husband and I walked into Paradise grills and there it was!! Everything I wanted all together.. We worked with Garrett to purchase our 16 by 16 tiki hut bar and grill at paradise grills. We have a nice grill, 2 side burners and flat top. It also has a fridge and ice maker, lights 2 70 inch TV's and speakers!! We are loving our bar and loved working with Garrett. The bar completed our backyard renovation. We highly recommend working with Garrett to find the best bar and grill to fit your needs.

HORRIBLE ! LAYERS and more, and very dishonest, aseptically that guy by the name Greg Harris…read moreterrible layer and should not be selling anything to anyone Purchase set of Appliances was told that everything was available in May and in August still don't have 1/2 of the stuff, but the charge is still posted to their bottom line. Will never do anything there ever again.

Rescued! Our previously trusty 12-year-old refrigerator failed on an otherwise pleasant Monday…read moremorning a few weeks ago. Southeast Steel's team rescued us within 24 hours. After realizing that our old refrigerator had died, we searched Southeast Steel's site for adequate replacements and then called to inquire about availability of 3 options. Salesman John Maciejewski helped us decide our best final choice of the three, then told us that they had that model in stock, that it was on sale for a bit more then 1/3 off, and that they could deliver it next day. Early Tuesday morning Southeast Steel colleagues Alex and Carlos arrived with the new refrigerator. They carefully disconnected and removed the old one from its custom cabinetry home in our kitchen, picked it up and carried it out of our house (400+ pounds. strong guys!) So, no damage to wood floors or tiled front porch. Then they picked up the new one, carried it into our house, installed its power cord and water line, leveled it, aligned its double doors, rolled it into its new spot in our kitchen cabinetry, and gave us a few instructions for how to use it. Superb service! We are grateful to the Southeast Steel team for rescuing us. And the new refrigerator has been working splendidly for a couple weeks. Yay!