I had to write this. Trying to do business with these people is frustrating. I've spent…read moreliterally, tens of thousands of dollars since 2009-10 through 2025, but it's frustrating dealing with these sales people. Marissa in particular. How does she keep her job? I've purchased all my kitchen appliances and 2 Bidet toilets over the years. They have a great showroom and I wanted to give them MORE business just this week but Marissa never, NEVER calls back. I'm done, I'll spend my money elsewhere. The owner obviously makes tons of money to not want my business.

I ordered my appliance package through salesperson Don. Was offered, in writing, the option of…read morereceiving a monetary refund or an extended warranty if I went with a current promotion. I chose the extended warranty as I had spent a great sum on the Wolf/Subzero package that included a total of 7 appliances. The extended warranty offer was the deciding factor as to why I purchased this particular package. The appliances came in staggered, with some taking well over a YEAR to arrive. Of course they blamed in on the manufacturer and Covid. Upon arrival and install, the installation "professionals" at First Coast Supply damaged my brand new custom cabinets. I had to have them repainted. Then, when it came time to ensure that I had indeed received my extended warranty, I learned that I did not have the extended warranty as agreed due to not "selecting" this and filling out some form. This was the first I heard of it and I certainly never received the form. First Coast supply had over a year to inform me of this and never did. First Coast Supply has essentially placed the blame on me and is refusing to do anything about the situation. Their response is "we cannot do anything about it." Some much for customer service. This is the second full kitchen appliance package I have purchased from First Coast Supply. I would highly recommend avoiding this business for any of your needs. They are happy to take your money and then when they make a mistake, they blame it on the customer and refuse to make it right. Don't make the same mistake that I did.

I want to let everyone know that if you are looking for a great bargain and great customer service…read more look no further. I had an issue with my refrigerator that I purchased. I had purchased a brand new G.E. refrigerator that was supposed to be a garage ready refrigerator. I purchased the refrigerator in December 2026. While using it for the last 4 months I did not realize at the time that my purchase was actually the wrong model and that it was not a garage ready refrigerator. I didnt realize because it was still cold in my garage so I didnt see any issues at the time. Now the weather has changed and my garage is hot so I was seeing how my refrigerator was struggling to stay cold inside. I own a micro bakery and I use it for many loads of sourdough bread. I called appliance 4 less and told them that I had looked up my refrigerator and that the one they sold me was not the one I had requested. I told them that on purchase I stated that I needed to have and only wanted a garage ready refrigerator. The kind woman did not argue with me and tried to help me. She looked to find me a garage ready refrigerator and told me they did not have one. The customer service I received was amazing especially in today's time you really dont find good customer service anymore but you do here. Because she couldn't find a refrigerator that I needed she offered to refund my money even with it being 5 months that I did use it. I was so surprised and honestly I expected to have many arguments and needing to get my credit card company involved but I didnt have to. I can say this company truly gives the best service its starts from the minute you walk in the door. I even got a free warranty on the refrigerator which was amazing. So if you are looking for an appliance I would not go anywhere else. This is the second purchase that I had made with Appliance 4 less and if I ever need or have someone I know that needs an appliance I will always tell people give appliance 4 less a chance. They might not always have what you need but if they do I would purchase the appliance at appliance 4 less because you won't regret it. Thank you appliance 4 less im sorry my purchase didnt work out. But I do want to say thank you for providing me the best customer service.

Honest and friendly will come back to purchase again. Many…read moreappliance choices to choose from

Called to buy a speed queen. 2 times the salesperson was unable to tell me whether it was in…read moreinventory, ordered, or whether any would be coming in. 3rd time, my husband called and person who answered phone said someone " would call me back because evrryone was busy". Surprise... no one called back. So this business is so busy they don't care whether you buy from them or not. This is why it's hard to " buy local". As a business owner myself, I would never treat an inquiry as an " inconvenience". Not only did you lose the sale of 1 Speed Queen but we had intentions of buying more for our rentals.

I have an appointment scheduled so I'll be back to let you know with the kitchen and bathroom…read moreremodel we are having done

Alamsy Appliance Repair exceeded expectations. A written quote was given before any work was done…read more The repair was excellent. I will absolutely call Alansy for any appliance repair in the future.

when I asked repairman what caused the problem on my dishwasher he replied he was the technician I…read morewas just woman and wouldn't understand.

The pump system in our previous dishwasher went out. So, joy of adulting joys, that meant looking…read morefor another dishwasher. We have five kids, so we decided to save some money we'd look at a few scratch & dent stores. First, this was one of the few of those stores that had a working website. I saw this same exact dishwasher being sold new at Lowe's for between $1400-$1500, so when I saw they were selling this one for under $700 I was honestly skeptical. Yet they confirmed no one had previously owned it! It was brand new, & Christian (ask for him, he's good) helped me wrap up, load it up, & I was on my way home with it. The whole transaction was smooth, quick, & Christian was helpful in answering the few questions I had. I highly recommend consider EZbuy Appliances for your next purchase!

DO NOT PURCHASE FROM THIS COMPANY!!!!!!!…read more I purchased an LG Dishwasher and did not know it did not have a heating element, and of course, the sales associate did not tell me that either when I made the purchase. I called LG repair out, thinking my dishwasher was not drying, and that is when I found out there was no heating element in the LG dishwasher. Called the store to see if I could do a refund, but they told me no because it was more than 48 hours since I purchased. I have only had the dishwasher for 5 days. The owner would not even speak to me over the phone.

Great value on furniture. There isn't a huge selection, and it's mostly sofas, coffee tables, rugs,…read moreand bedroom. But that's a lot to get you started. Nice folks, as well. Ringing everything up did take quite a long time, for reasons that seemed to do with their system. I think they arrange delivery, but we were able to haul the stuff off ourselves.

Shoutout to Jim and team for being our local community heroes! They made moving to Jacksonville a…read morebetter experience! The options are vast and diverse. Prices and quality are very satisfying. There are manufacturer warranties and extended warranties available. We are looking forward to the comfortable rests, quality get togethers, and lots of movie watching! The staff is nice and welcoming. They are right there ready to ask you if they can help find anything particular, but then let you look around. I hate pressure sales and I did not get anything but helpful vibes from Jim. I really appreciated that. Financing is available for convenience and necessity. Lots of love to you all!!! Bravo!!

Ordered appliance last September and still not in. Came in 3 months later than promised. Then,…read morefind out sales rep ordered wrong one. Communication and follow up has been very poor. Still not resolved after 8 months.

I had the same experience with Setzers as described by Alan H's review. Bought ~$80k of appliances…read moreand got the same BS after the fact about delivery and installation. The people they recommended to install were somehow even worse than Setzer's customer service. Save yourself some time, and go to Ferguson or FCS. If I had known that Setzer's offered zero added value as a local business (installation, communication) I'd have ordered from Build.com. At least I would have gotten the coffee machine in the color I ordered it in.