Warning to my Neighbors:…read more This is about Steve's Automotive. I've been taking my vehicles to this shop for years. I am a loyal customer. I have referred a few dozens of folks to this shop. I am very proactive and always keep my vehicles maintained and serviced on time. My father was a automotive mechanic for 40 years and I grew up in his shop. I know how the job is done properly. I've done the same job a few dozen times. I don't have time due to work so I pay you guys to do it. I'm not sure what has happen in the last year, but this shop is awful now. Very unprofessional, dishonest, negligent, and unwilling to repair their mistakes. The car was un drivable due to their mistakes after taking it back multiple times. Wow I guess they can't figure out how to drain and fill the rear diff on a nissan Xterra with out it leaking. How could a customer not lose confidence after bringing it back 3 times and then they refuse to fix their mistakes and say your no longer a customer. I will have the nissan dealer inspect the vehicle and send them the bill due to their blatant negligence. I will also be reporting them to the BBB. I sincerely do not recommend this shop for these reasons.

This company completes the work however is slow to get your auto done and leaves your vehicle…read moregreasy not sure if I will ever use again

Scheduled oil change at 3pm. Got there. It's busy. They said it would take less than an hour. Ok…read more They came to take my car back at 3:30. Brought my cabin filter to me 25 minutes later, told me it was "gross" with multiple other customers around me. It's been an hour and I'm still waiting for my car and so are 4 other women who were here when I got here.

We don't take our car to anyone but Rick's! We deal with Ryan and his group of experts. Never,…read moreever been disappointed and never felt overcharged. Their work is exceptional!!

We would like to thank Wesley. He went above and beyond!! He stayed with us through the whole…read moreprocess. Michelle and Chris

Stopped in for vehicle inspection & was told it'd be apx. 1.5 hours. Came back in that time, & was…read moretold it'd be ANOTHER 1.5 hours! They SHOULD have told us to WAIT! But after sitting here for a while & listening to them 'work' I'd NEVER trust them to do ANY WORK on our car! Go ANYWHERE ELSE! We will!

This is a wonderful shop with really nice people. They did a great job on the repair for my car,…read moreand I will definitely be going back.

Wonderful repair shop that gets it done at very reasonable rates. And quick too! Convenient to…read moresouth Springfield and Nixa. I have an old Jeep and they are keeping it on the road for me.

I've been a loyal patron of Eaglecrest for many years. They've always been honest and have done…read moregreat work. I wouldn't go anywhere else.

For over two decades, I've been a loyal patron of EagleCrest Automotive, and I hold Coop and his…read moreteam in high regard. Lori, who works in the front office, is consistently helpful and kind. Throughout the years, Coop has always demonstrated fairness in our vehicle maintenance dealings, often going above and beyond by not charging us for minor issues on multiple occasions. Finding a reliable and trustworthy mechanic is essential, and my experience has taught me that being fair, reasonable, and kind in your interactions with them leads to a mutually beneficial long-term relationship. --Dan

Thank you so much! I'm from Oklahoma and just visit my family for vacations. I've had difficulty…read morefinding an affordable auto shop. We've never met in person, but you have met my brother who brought in my 2016 Nissan in your shop. I was pleasantly surprised by the affordable oil change - only $35! I was always under the impression that services for my car would be cheap. So, I was worried about the engine light because sometimes it relates to the CVT transmission. They tested it and fixed the issue! The safety switch still works. If the light comes back on, I'll definitely bring my car back to this shop.

I brought my Car in for A/C check, It was blowing cool air, when they finished evaluation they told…read moreme I had bad AC lines and bad condenser and would need to be replaced. They evacuated my System and charged me $115 And an estimate $899.40 for repair, leaving me with blowing hot air. I took it to another garage in Springfield that specializes in A/C It cost me $106.25. For evacuation ,refill and dye check.No leaks !!! No problems!!Be careful with this business.

Personal experience. Took Silverado truck on 7/21/25 to have 3 very specific things fixed…read more Received text and call on 7/22/25 that 125.00 was due for diagnostic and none of the three things could be done without more diagnostic and what they would do may not fix problem. One of the three things, they could not hear noise (which was very obvious). Did not need a diagnostic of entire vehicle or ask for it, from Diagnostic, had long list of items to repair that I did not ask for. Just paid for diagnostic and left. Felt very scammed and ripped off. Would not recommend. Had previously been to Campbell Automotive with no issues but was not the case now. Very disappointed and felt cheated. First review I have written.

Normally I work on my own vehicles but at the time I was too busy and wanted the repair done…read morequickly. They had my vehicle for 5 weeks and the issue was still not resolved so I told them I needed it back. When I went to pick up the vehicle the guy behind the counter was rude and insulted me. Took the vehicle home and had it fix in a day and it ended up being an issue I had expressed to them twice I thought could be the potential problem. The owner seems like a nice enough guy and didn't charge me anything but I was still out 5 weeks of not having my vehicle. My biggest complaint is the treatment I received from the guy in the front office at the desk. He needs to learn how to speak to customers.