We hired this team for a major structural renovation--adding a loft in our high-ceiling living…read moreroom, building a wet bar underneath it, and replacing our kitchen's back door and window with a beautiful bifold door. (Note: The furniture bar cabinets and library were added later on and were not part of this contractor's project). From start to finish, the entire team was extremely professional, dedicated, and highly skilled. On the very first day we met, Nir helped design a 3D view of the project that perfectly captured exactly what we had envisioned. Throughout the build, we had a weekly walkthrough with Nir to check if we had any questions or concerns, which kept communication incredibly clear. Elba was also an excellent project coordinator who was always available to answer our questions and keep everything on track daily. The construction crew themselves were clearly very experienced and knowledgeable; they followed our approved plans meticulously and were happy to accommodate extra requests along the way. You can truly gauge the quality of their work by the fact that every single city inspector visit passed on the first try--nothing ever had to be rescheduled or redone because everything was built perfectly to plan. Additionally, all of the finishes--from the drywalling to the trim work and paint--were done with high-quality materials and top-tier craftsmanship. Overall, it was a great experience, and we highly recommend them!

Garnet: This is the second renovation I have done with…read morePreferred Builders and I am so very happy! I was first referred to Preferred Builders by my tax preparer, Happily, my first repair/remodel turned out wonderfully so I immediately started a remodel on my own home. Scope of work: remove all the carpeting in the house and install laminate plank flooring in those areas. The travertine flooring in the entry, kitchen and hallway had large craters which collected dirt and water residue after washing. I had the floor steamed, the craters filled and the whole floor resealed. I had a gasline installed in the kitchen and a new gas oven installed. I also had a complete bathroom remodel which included removing a huge jacuzzi tub and installing an elegant and safe walk in shower. For the bathroom Nir listened to my concerns and needs and then gave me two 3-D renderings of my options. Elba was fabulous and fast with permits, a purchase list and provided weekly job schedules and updates. I have now completed this remodel and I can't be happier. My Preferred Builders team was pure gold! I highly recommend Nir, Elba and Orel, the Foreman. Orel was caring and his experience was invaluable, Roman, (drywall, moldings, paint, flooring) Carlo (beautiful tile work) and Abnir were all professional, caring and kind. My remodel was reasonable and fast. I definitely recommend Preferred and I already have.

An amazing amount of choices at competitive prices. The staff were helpful. Easy parking.read more

I went in, and I sat down with a sales associate who helped me put my order together. I've spent…read moreright around 11K for sinks and faucets for 8 bathrooms, and I must say that the rep was very nice and very helpful and very knowledgeable, he did is part the best way Possible, but here is my problem with this place: they don't stock up anything, everything gets shipped from different locations so I started receiving at home bits and pieces of my orders over the next couple of weeks. The product did not arrive in retail packaging so it was really tough to know which was what. I had to take everything back to the showroom and my rep set down and wrote on each and every single piece what it was. Turned out that I've ended up ordering a few things wrong and needed to return them...Now, returning items is even a bigger headache..,you have to get a shipping label from them and start shipping different things back to their different locations. That was not acceptable to me so I returned the product back to the showroom and ask my rep to take care of the returns for me. It took over 3 weeks for me to receive the refunds which was pretty upsetting. In the meantime, I've checked with a different national distributor the prices on everything I've purchased and it turned out that I've paid about $2000 too much in comparison to what it would have cost me had I've purchased the same product from them. Needless to say: Very bad system, extremely over priced, and I will not be buying here again.

just want to say Dani Walker was so helpful and made what could have been a stressful decision so…read moreeasy. She was incredibly knowledgeable, patient, and genuinely took the time to help us find the perfect faucet for our kitchen! She answered all of our questions without ever making us feel rushed, and her friendly, professional attitude made the entire experience enjoyable. It's rare to find customer service like this these days. Thank you, Dani , for going above and beyond. I highly recommend asking for her if you visit Pacific Sales!

I purchased a cooktop and double oven to replace ancient ones in our rental. Darren Cornea helped…read moreme through the process, explaining what I needed to know. The other sales people at Pacific Sales were also very polite and helpful. As my older appliances were slightly different in size, Darren sent the installers out to measure my space and quote the cutting that needed to be done. Cuts through the wood surround for the oven, and through the granite countertop around the stove are now solidified, so I was able to purchase my new appliances confidently! Thanks Darren and team for a great shopping experience!

Craig is amazing and very responsive. He did great work and communicated clearly through out the…read morewhole process. We did laminate countertops and the price was very affordable. Highly recommend!

They're the best! Easy communication and follow through. Expert custom installation, and they went…read morethe extra mile adjusting to my "less than perfectly level" base cabinets.

Sergio at winnetka location was very helpful and knowledgeable. He patiently listened and answered…read more all my questions. I purchased all my items through him.

We love Pacific sales, it was great working with Sergio in the plumbing department. Everyone at the…read morestore spends time with you and answers all of your questions. We will continue to shop here.

Unbelievably rude owner! Barely said hello. Reluctant to answer my questions. I visited twice…read moreand asked about what the sink would look like, he said, "I already showed you last time". I said I was interested in buying the vanity cabinet today, can you tell me the manufacturer of the product. He refused, said he would tell me after I bought it. I asked how I would be able to validate the craftsmanship if I didn't know the manufacturer, again he refused to give out. Then he said, if I needed to know I better go somewhere else to buy. The customer service was so poor, I actually wondered if there was a hidden camera and I was being filmed for a bloopers video.

Horrible customer service. I called up to ask if a vanity I found on their website was also in…read moretheir store, so that I could come by and look at in person. He said it was, and then asked if I was going to purchase it today. I told him I wanted to look at it first but was there some incentive as to why I should buy it today, he said no there wasn't but I was just so "demanding" that he didn't understand why I was asking if it was in the showroom. I at first gave him the benefit of the doubt (sine he is a foreigner) and told him that I hoped that he was using the wrong word and didn't mean to insult a potential customer by calling her "demanding".....but no he meant demanding, so I told him I'll take my demanding self elsewhere.

great store to buy tile good prices and great staff…read more prices are fair the variety of floors in incredible you can find extra materials to finish a job so there is no need to go visit other stores

I had a bad experience with floor decor I ordered a tile and…read morethe delivery supposed to be on 18 and today's is 20 no delivery call or email I called and talked with Will and instead of apologizing he told me i called to verify you address and someone hung up the phone You made me to fill out all info from email to delivery address and then no call no email Very bad service and he should not work for costomer service since he doesn't know how to behave Hopefully I'll get on Monday and not going back anymore

STOP! YOUR SEARCH IS OVER. THIS IS THE ONLY REVIEW YOU NEED TO READ!…read more I'm pretty thorough when researching and getting quotes when I have a new project I want to do. This time around I wanted a new bathroom and complete overhaul of our ceilings. I received over 10 quotes. I selected 1Stop because they have a showroom and Mr Dale was a good guy to deal with. He was honest, straightforward, and was helpful throughout the whole process. They aren't the cheapest nor the most expensive but the value for what you get is definitely there. Pros - Things very important to me. 1. They show up on time and on schedule every single day. 7:59am every single work day. It was amazing. 2. Trustworthy - I felt comfortable leaving them at my home knowing they clean up after themselves and take care of your things. 3. They finish the job and really want you to be happy & earn your future business. 4. Mr Dale/Mike/Isa and the rest of the crew are just overall awesome to deal with. You can tell they are great people who has pride at what they do and will go above and beyond. Cons - I honestly couldn't come up with one and I thought about it hard. I have a lot of experience dealing with craigslist handymen lol all the way to large company contractors - I really couldn't come up with one reason why not to go with these guys. Til next time Peter

Dale was amazing to work with. He was honest and made smart recommendations. His showroom for tile,…read morecounters and cabinets has great standard options but a good variety of more premium ones, which he's up front with you about with cost. His team was clean and timely. The tiling was especially detail oriented. His prices were competitive with the two other quotes we got but with better options and easier materials selection. Highly recommend. Trustworthy, on time, detail oriented.

Very professional! Great quality work. Incredibly reasonable prices. Easy to communicate with and…read morethey constantly keep you updated. Best of all. They would make changes without any hassle. And, they did not charge for so many extras. In a different room, they installed several lights at no charge. Highly recommended!

What a huge mistake we made by not paying closer attention to the negative reviews that all had the…read moresame very negative experience with people who promised everything but were unable to deliver. They have close to zero experience and will happily take your money and not follow thru with their promises. They do not know how to remodel anything!! They left us in a huge mess during covid and it cost us more than 40K more to correct their damages.

Good selection of appliances at great prices! Make sure to look all around the thing you're buying…read moreand ask alllll the questions bc it's not a crazy long return window. Would recommend! Folks are nice and prices are affordable! Stay Cheerful

Great selection at great prices, super helpful and knowledgable. Would recommend and use them again.read more