Harbor Freight is my go to place to find that tool, hardware item, or just about anything for a…read moretask or job when I need it in a hurry. If you are a scrupulous shopper you can catch some pretty good deals on power tools or other items that are well below the cost of a big box store or even Amazon. Today my need and find was to get some steel wool. Needed to clog some holes on my front porch in hopes of keeping birds away this summer. They had it and it was only $2.50. $3-$4 cheaper than every other brick and mortar store. You will usually have to wait in a line at checkout. But, it moves pretty quick. Most of the items are "off brand" items that they carry. But, the quality of everything I have bought from them is very high. They sell extended warranties with almost everything you buy. And their return policy is solid. Save your paper receipt or they will text/email you a copy as well. Coupons change out almost weekly and there are some good deals. You just have to watch for them. I'd recommend this business.

I UNDERSTAND that this store is geared for men who generally speaking, don't have a need most of…read morethe time, to use the bathroom and even if they did, they are USED to a men's bathroom elsewhere so I'm sure, like the employees' women's room, the crud in the bathroom on the makeshift slide lock and everywhere else only proves that NO ONE goes in and cleans it. The crud on the walls and elsewhere would indicate that the city health department had better wear gloves when they go in there or possibly to inspect it when I'm through with this review. I'm a middle-aged woman who went to pick up her hubby's (first and last time) desired tool. No help from anyone around, though the cashier directed me to the aisle I needed. With all the different types of tools, I stood there like a newborn wondering which one I needed. Then of ALL things, nature called. It was NOT something I had planned on, but due to all the looking around, it just happened that I had to use (ohmygod) the women's room. Which I'm not keen on using ANY public washroom, but nature isn't fair at times. I found the Women's bathroom and there was an OUT OF ORDER sign on it. Not good...I made sure I had vinyl gloves on and I approached the Men's room. That TOO was out of order. Say, what? I tried both doors, locked. With no sales crew on floor (both were in the stockroom area not doing much of anything), I walked back to the front of the store diagonally from where the public restrooms were and the male cashier told me HE was the manager which I found out from the girl employees that he indeed was NOT the manager. So, Jose LIED to me saying he was the Manager and furthermore instructed me to go to the grocery store that was a considerable distance from the store which I KNEW BEING AN ADULT I WOULD NOT MAKE IT IN TIME. BEING A HIKER AND HAD THERE BEEN NO CAMERAS AND SOME WOODS AVAILABLE TO MY USE, I DEFINITELY WOULD HAVE GONE THAT ROUTE. I can only surmise how filthy either the public Women's or Men's rest rooms were; thankfully, I didn't have to be shocked in addition to the mistreatment I incurrred. Most importantly, he REFUSED in front of customers that I COULD NOT USE THE EMPLOYEES' BATHROOM. AND I TOLD HIM I COULD NOT MAKE IT TO THE grocery store to use their facilities AND WITH THAT I TURNED AROUND AND WENT AND FOUND THE EMPLOYEES' BATHROOM. In this day and age, there is NO excuse to deny a customer of 12 years' the use of a facility that I've never needed to use in the past. If you have low lives that trash your bathroom, then you can do what gas stations do in such areas, you provide a key and monitor who uses the bathroom which keeps these incidents non-existent. YOU DO NOT, I REPEAT DO NOT DENY A CUSTOMER USE OF A FACILITY IN TIME OF EMERGENCY, BOTTOM LINE. I've contacted Harbor Freight headquarters and gave them this same information along with the key points. 1) Jose is a LIAR. 2) Cheyenne was nice enough to give me the 800# but the cashier's name but not the REAL manager of the store. 3) Can't disclose the bathrooms which I surmise may be cleaner than the crud of dirt in the employees' bathroom--obviously the health department doesn't go in there to inspect if it's their requirement--and if it isn't, it should be. I would say a men's truck stop bathroom was cleaner than the Women's Employee bathroom, but I feel very sorry for the women employees as I'm sure the crud on the walls, the door--even if they aren't the best of domestic cleaners HAS to be better. I'd be depressed if I worked there and had to use the employee bathroom which was devoid of paper towels but luckily had toilet paper.

Garrett assisted my husband and I for cabinets and countertop. Though he was filling in for the…read moreSaturday, he was very helpful and shared his experience having had personal work done on his home.

I would not hire these people again if you paid me. I ordered cabinets in January. Finally in March…read morethey began work. They finally finished the cabinets last week. The pictures showed no molding for the remainder of my kitchen. They want put in counter tops till June 5th. The installer screwed up the process and had to wait on replacement parts. They have lied to me, put me off and completely stopped answering my phone calls. I paid them 17,000 dollars up front for this disaster. Garrett was my salesman and Mark the owner are absolutely useless. I have not had a kitchen since the 3rd week in February and I have to order out every day for my family of 6. BE WARE DON'T DO BUSINESS with these people

Helpful to the 10th degree…read more Walked in with a list my husband sent me with and was guided and helped through the entire store. I also have the pleasure of being short, so the associate retrieved a shovel and clamps high up for me. Answered all my questions and set me up with my new favorite for life, garden hose. This has my business for life when I shop in the Knoxville area.

Elder's Ace Hardware in Bearden is just like an old hardware store. They don't have nearly as many…read moreold nuts and bolts as Parker Brother's used to have but they have that sense of service and knowledge to help you with your next 'Do it yourself' project. They have a good selection of grills and edgers for trimming around sidewalks and patios. They also have lots of lawn and garden supplies including fertilizer, seed, mulch and more.

Building a new house and choosing tile had been the hardest decision. This tile store was had all…read morethe answers to our tile struggles. Brett had been the absolute best at solving all of our problems! His knowledge of tiles, what tiles are available, how to get additional tile and all the needed extra materials- he knows it all. He even took personal notes on everything we originally ordered so he knew what would work with our previous orders. Now, a simple phone call and he knows exactly how to get what we need. We have been helped by a few other people at this store and all have been helpful. Such a wonderful store.

MAX (THE STORE MANAGER) was a great help. Very courteous and knowledgeable. Will go back based on…read morehis service.

This past week we had a lot of snow.. businesses were closed. We didn't bring our shovel from our…read morehometown thinking it wouldn't come to use. We found out that was wrong.. Home Depot and lowes no shovel to be found.. I called tractor supply with a slim chance they would have one. They indeed have shovels but they were closing early.. but would keep it open for us because we were five minutes away. This manager didn't have to but did. He went out of his way to help us. We will be forever grateful.

Love it ! Great service! We love the dog wash in New Tazewell. I also love the dog pad brand they…read moresell. Great value and service. Your dog gets a treat and a free dog wash after every 3 dog washes. The dog wash is only $9.99 and shampoo is included and dryer

I have purchased multiple vacuums and bags from this provider. they always have the size bag I need…read moreand are great with service and repairs.

I guess the COVID restrictions have me cleaning the house more than usual. So in the middle of one…read moreof my cleanings, my whole house vacuum lost its' power because one of my dust pans malfunctioned. I called Rhyne Vacuum and they told me they were making house calls, so I scheduled an appointment. They were involved in the initial installation when our house was built and since then, they have serviced on one occasion prior to today. They are a family owned business with a great reputation, so we had no thought about calling anyone else. Randy Rhyne, Jr. (one of the co-owners) was our service tech. He arrived exactly at the time of the scheduled appointment. When he entered our home, he immediately took his shoes off. That was a great sign of respect that was much appreciated. After we showed him the source of the issue, he got on it right away. After he fixed the dust pan, he went to each outlet and the main unit, servicing and cleaning each one. In fact he found another dysfunctional outlet and fixed it at no charge. He then serviced our power head as well. He was polite, efficient, knowledgeable and helpful. I don't want anyone digging up any dirt about me, but I certainly want the dirt in my home vacuumed away as slick as a whistle. These guys know their stuff and my high recommend goes to them.

If you want to see the latest in great appliances, "Made in America" come here first…read more Also, All the premium Cooking products are made right down the road in Cleveland, Tennessee.

Very friendly and helpful. Just bought a washer. Much better customer service than those big box…read morestores. Even got same day delivery. Excellent customer service.

This place was great to work with. We had a new shower installed in our home and it's beautiful!…read moreThey have a huge selection of tile and flooring and our salesperson was so knowledgeable. She helped us design our dream shower. Definitely coming back here for our flooring when the time comes.

Great,huge selection! Meredith (thankfully)helped navigate (our vast differences in design…read moreconcepts.) She was masterful. She listened carefully to both of us and brought out various samples, helping us narrow our choices. Her professional design skills and friendliness made us big fans!!!