What a miserable experience!…read more After spending over $10,000 on granite and tile I was shocked at the lack of service and respect handed down by the owner, Nellie. My tile was late, causing me to send the tile installers home. The order was short (my fault); Nellie refused to place an order until I came down in person to pay which I was unable to do until the end of the day. When I called to talk with Nellie, she never called back. It's been a month. As other reviewers noted, her prices are at least double. I went to Sparks Tile and Stone, they placed my order immediately and offered a rush on the order, which kept the installers working. Take a look at the beautiful showroom then buy the product someplace else, Like Sparks Tile and Stone, where they appreciate your business and have fair costs.

We found the prettiest granite in Reno here. They have a huge selection and many I didn't see…read moreanywhere else. Kim was awesome to work with, very helpful and knowledgeable. She followed up with us a couple times after the sale to make sure we were happy. They also worked well with our fabricator so we could get the right slabs for our project! I would highly recommend them!

Dear Marie, Thank…read moreyou for your email and for all the assistance you provided during our flooring purchase. Your professionalism, patience, and genuine willingness to help made our experience exceptional from start to finish. You took the time to answer our questions, guide us through our options, and ensure we felt confident in our purchase. The level of customer service you provided stood out and made a lasting impression on our family. I especially appreciated how welcoming and helpful you were to my daughter when she stopped by as well. It is clear that you care deeply about your customers and take pride in providing excellent service. In fact, your customer service far exceeded that of the manager who was on duty that day. Your leadership, attention to detail, and commitment to customer satisfaction demonstrated the qualities I would expect from a manager. Based on my experience, I would strongly recommend that you be considered for a management position. Thank you again for making our experience such a positive one. We look forward to working with you again in the future and will gladly recommend you to friends family.

Marie, the designer at Floor and Decor is GREAT! I had picked out glass tile - four different…read morecolors for one wall and was struggling with what to put on the other walls. Marie walked over to help and picked a tile - bam - done! I couldn't believe it - the first one she picked out and my husband and I were in complete agreement with her! I won't lie, I was panicking and she helped enormously! She kept me calm and made the whole thing fun! She's obviously talented and enjoys her job! Thanks Marie!

Stepping in just felt so welcoming! Didn't purchase anything yet but i definitely will be coming in…read moresoon when im ready! Everyone seemed really nice and easy going. Beautiful showroom :)

I am a PM for a large restoration contractor in Reno. I have had two recent experiences with the…read moreRobyn Negrete, in sales. I was in a desperate position both times, where I needed materials in a hurry. She performed a miracle in both instances! I will no longer be going anywhere else for any plumbing needs of any type!

Ok I'm just going to start out with how much I love this family business, supporting small family…read morebusiness is very important to me and this is a perfect example of how beneficial it can be. All that aside these guys are AWESOME! I just bought a 1953 old fixer-upper in Reno and wasn't really sure where to start so I came in with a floor sample I liked from Home Depot and went from there. I had cabinets, new flooring and countertops picked out within an hour. None of the colors or material was what I originally had imagined but everything we put beside each other worked so well together my mind was set. While I met with Phil at the house to do the measurements I find out he's the real deal General Contractor so I'm like coolness can you tear down this wall and gut the bathroom and the list kept going, his answer to all was yes! Ok I'm from the Silicon Valley and work in commercial construction and never once have a gotten the "this guy is bullshitting or shady" vibe. They are simply a LEGIT one stop shop for all your renovation needs and above all their prices are cheaper than the box stores in the long run and everything is custom for you. They are patient and flexible with me while I change my mind a couple times (obviously my indecision's are before it's manufactured) and they find specific things I have my heart set on, like a "fancy" sink lol. I'll update my review after everything is done but honestly I have no reservations about going in to this project with them. So confident I'm getting the best service and quality I didn't even have to negotiate or barter.

This is my granite countertops after 5 years. We came home to this. Please don't do business with…read morethem!

Last Bedrodsians store I visited was in Sacramento 2005!!…read more Never knew I'd be living in another state and upgrading another home.. I've watched the store in stages when it was being built. We walked in and was very impressed with the showroom. Basically allowed to roam the warehouse, take pictures of the barcode, and they can create an invoice with info and pricing. Although they only carry slabs (no prefab).. I liked the choices they had. I had seven different slabs and pricing was various $$$$.. Still surprised the prices were lower than I thought. Still need to find a fabricator, and probably one more estimate on slabs. Im really glad they are in town.

We went to Badrosians for tile to repair our water-damaged home. We had gone to another tile…read moresupplier but they could not deliver in time; we needed two week delivery and they offered two months. In contrast, in Bedronisans we were greeted warmly by Cherrice, who has many years of design experience. She easily helped us and had a number of very helpful design ideas. These ideas, coupled with their wide variety of tiles, meant we soon had a better design than we were thinking about together with the tile to implement it. They will deliver within our two-week schedule so we can complete the repairs before the holidays. If you need tile for your home, save time and effort by going to Bedrosian's first!

Highly recommend Kitchen EnVy for your cabinet design and remodel projects. There is a reason…read moreKitchen EnVy has 5 star reviews. From start to finish, Elena and her team were amazing to work with. Elena came up with a beautiful cabinet/kitchen design for my kitchen remodel based on some inspiration pictures and ideas I provided her. Once we agreed on the design she connected me to reliable contractors within my budget. She was there to guide and assist me throughout the remodel and checked in often with me and my contractor to ensure the remodel stayed on track. As with any remodel, we had some hiccups along the way, but nothing that Elena and her team couldn't handle and resolve quickly. Kitchen EnVy delivered, and as a result my family and I have a stunning kitchen that we will enjoy for years to come. Thank you Kitchen EnVy!

Kitchen Envy relationship started with kitchen work in our new home. We were pleased with the…read moreresults and how they honored their word, so decided to ask Nicole to help us design a display room. We explained that we wanted a room that people would walk into and be overwhelmed with the display cases, not just the items inside. Must say, when the estimate came in I wondered if the work would be worth the expense. When work was completed I must admit we were the ones overwhelmed. The work was beautiful and the quality obvious. I have scary thoughts now that we could have gone "less expensive", but I have always said when something is cheap, it's cheap for a reason! If you're looking at Kitchen Envy & Nicole don't foolishly "save" $100 only to spend $500 in wishes later you had gone ahead with the quality choice.

I just had a horrible experience here. I'd rate them a zero for service if I could…read more I called ahead one day to have what I needed at will call. I come and and the guy rings the bell for will call. Wait 5 minutes and no one comes. Ring again. Someone comes. He spent 10 minutes trying to find my order and couldn't. Then I had to wait 15 minutes in line and then someone wrote up my order and I went to pay for it. They told me I had to drive somewhere a few blocks away to pick up my items. Fine. I did that. And I get there and they say they are out of stock of 3 of my four items. Why did they just sell me out of stock items and not tell me. Now I have to call on the phone and convince them I didn't actually get the three items I paid for and they need to credit my card. I didn't have the time to drive 2 blocks and back wait in line again. Update: they don't take phone calls on the weekend, even though they are open. !!?! And all of this took an hour, which should have taken less than 5 minutes and completely messed up my whole day of scheduled events.

7/6/2024- Stopped in…read moreon the plumbing side to look at the landscape lights.. Impressed with the coffee and popcorn machine!.. Staff was busy chatting amongst themselves.. and helping the contractors that came in.. Display for the lighting was terrible with a big hat display.. right in front.. I'm sure I'll revisit to browse the showroom...during the week.

Arrived with three other customers pulling into the lot…read more. We were the second one in the door and another gal behind us. Not sure if she had an appointment, but the gal that came in after us, was quickly being helped. So we just wandered looking at the different options. We did have a gal ask us if we had any questions. Now I'm deciding on getting new bathroom counter tops to my kitchen, so more decisions to be made. I've been wanting new countertops for a while, but had to prioritize with the backyard and the interior of the house. Very impressed with the pricing and choices available.. Of course the ones I liked had a sold sign! Now off to find a fabricator.

Bought 2 slabs of granite. Absolutely beautiful. Had D&L did the fabrication and install…read more Outstanding job. Perfect fit. So happy look here first. Purchased and they held for us until ready for kitchen remodel. Great value.