We walked to Pacific Place inside the Best Buy to look for appliance. The people there were ( and…read moreare ) very helpful and knowledge. We are being helped by Stephen Castellanos, Chris and Brooke. Three of them are doing everything to meet our need and answering our curious questions. Stephen Castellanos is our main guy. He is very friendly and he tries his best to matched price with other stores. He is very patient, professional, engaging. I am sure others are too just as Chris. Chris seems to be the lead team and he makes sure everything is done correctly. We have few changes in our orders; Stephen, Chris and Brooke make sure all are done correctly down to the detail. Highly recommended.

I am very impressed and great full for the help Roberto Aguayo-Gutierrez provided he truly is an…read moreexpert in all the appliances and provided outstanding service. He guided us in our decision making by giving us all the specs and details on each item we purchased

This is so far my favorite Curacao. Lots of parking and very clean and organized inside the store…read more Every employee I encountered welcomed me in a genuine manner. I was able to find easily what I had come for. The girl in the video game section was very efficient and quick. On my way out I snapped a photo of my baby. They had a backdrop and props so it seemed like the right thing to do. They also gave her a lollipop so she was super happy about that. Great place to shop with a huge selection.

Maria Navarro helped us get everything we needed today after moving into our new home. She helped…read moreus get a new washer & dryer set, dining table & couches. We appreciate her patience. We're very happy with our purchases. She did an amazing job!

I have to say that I have interviewed over 12 appliance repair places. I felt uneasy worth most…read morefrom scams and having multiple business names and then sending different people other than who they told me were coming. Then I had one business that sent someone who was smoking pot before coming into my home. Luke is reliable, professional, respectful, on time, and knowledgeable. We have a huge JennAir fridge and a built in GE Profile connection oven. He was very knowledgeable about all our issues with both these appliances. He was honest and saved me money but telling me not to fix an item but to buy a new one because he could not guarantee that it would stay fixed. I appreciate that. We have him coming back to provide maintenance and will keep having him back when we have any other issues. He works with our schedule. Thank you Luke!

Perfection! We had our dryer go on the fritz…read more Searched and found Luke. Great communication, knowledgeable about the issue, quick to schedule and service (next morning! ), price affordable, showed up early, fixed and finished with maximum efficiency, gave tips to prevent further issues. It's refreshing to find a service technician of this caliber. 10/10 would recommend. You won't be disappointed. Don't know what else to say.

Can't beat the prices I saved $600 on my fridge by buying here and not at Hime Depot. They…read moredelivered it to if Bearabd brought it in the house

Started out good. Stopped by to get a fridge for one of my clients, I work in Property management…read more Would of loved to have a relationship with this company, we would have given them lots of business but for some reason they can't write a phone number down correctly to contact us prior to delivery. Spoke to the owner im assuming several times and then the driver lies about attempting to deliver by claimed no one was there. We won't be doing business with you again. Expecting our refund soon.

Julian had such great customer service. He helped me pick out a deep freezer in the size I wanted…read moreand help me set up delivery. He was very attentive and even helped my mom with a shower question that was outside of his specialty. This is what great customer service is all about !

Absolutely terrible customer service. I came in ready to buy a refrigerator that was stored on the…read moretop rack, but I couldn't even get someone to bring it down. I asked six different employees for help. Every one of them said they would call someone, yet no one ever showed up. After waiting for over an hour, I went back to ask again, and one of the same employees told me the person who was supposed to help was on lunch. If that's true, why couldn't anyone else in the store help? There were plenty of employees walking around, but not one of them stepped up to assist. I wasted over an hour of my time and ended up leaving without making the purchase. It's unbelievable that a customer who's ready to spend money can't get basic assistance. This level of customer service is unacceptable, and I won't be returning to this location unless they seriously improve how they treat customers.

Stopped in for Pokemon and to look at the laptops. Sadly no…read morePokemon were in stock. But I did grab a laptop. When I walked over to look at laptops, Joseph helped me immediately. He was super friendly and answered my questions. I expressed my love for HP and he showed me some specials they had. I ended up going with a HP OmniBook because it was $300 off. I was considering a warranty but for 1yr at $170 and it doesn't start until after the 1yr manufacturing warranty it wasn't worth it. I passed because that's not worth it. Overall, the service was great and the value was too. I just don't like their warranty program and bummed they didn't have Pokemon.

The Verizon worker Ron is one of the best phone salesmen ever would always go back to him when I…read moreneed help

I had a great experience with Nice Guy Appliance Repair. Frank, the technician, was on time,…read moreprofessional, knowledgeable, and worked quickly. He was honest about the condition of my Samsung washer and gave realistic expectations about its longevity. I appreciated that he was patient and took the time to answer my follow-up questions thoroughly. My only feedback is regarding the initial communication and scheduling process. I initially left a voicemail and didn't receive a callback until I followed up, but they apologized and were responsive and communicative from that point on. I'm also someone who likes to compare pricing before making a decision, especially in today's economy. I appreciated the effort to answer my questions and provide the information I requested, even though at times I felt my many questions may have been outside of their usual interactions. Overall, I would absolutely recommend Nice Guy Appliance Repair for their quality work, honesty, and knowledgeable technician. I appreciate the service I received and wouldn't hesitate to use them again in the future!!

We had a Whirlpool French door fridge and freezer that went out for almost a month possibly during…read morethe worst time of the year, and decided that we were going to get it fixed instead of buying a new one. Nice Guy Appliance Repair responded within the hour of us contacting them and was able to set an appointment for same day for Frank to come check out our fridge. He was able to quickly diagnose that our compressor was at the end of its life, and gave us some honest feedback/options and fair pricing. After talking it over, we decided to have Frank come out and replace our compressor with a new one. Parts came in fairly quickly (about 1-2 days) and Frank was able to get our fridge up and running again that same weekend. We now have a functional and working fridge. 10/10, I would highly recommend Frank and Nice Guy Appliance Repair for any appliance work!

This shop is great! They are only open M-F 9a-6p though... love that for them, hate it for me. I…read morehad to bring my tv in the middle of my work day but it was so worth it. In a time when all of our stuff is made cheaply and expected to break, shops like this are a beacon of critical thinking and taking care of business. San Bernardino is like LA, you can find anything if you look hard enough. This part of town is rough - but preserve through if you are the kind of person who hates the throwaway culture that has been thrust upon us. My tv had a problem where is suddenly had no picture, but the sound worked. Googling around, I found some repair flow charts and determined the issue to be either the power board or LEDs. Since power boards are so cheap online, I tried that first. That wasn't the issue so I knew part of the LED backlight was bad and I was not interested in the careful/gentle nature of that type of repair. I found this shop and they were very friendly and straight forward. It cost $25 for diagnostic, which of course goes towards repair if you choose to do it (just like a mechanic). They were able to fix my issue same day (probably because these tvs are crap and they keep common fix components in stock). It ended up being ~$150 total and it is better than new because they put longer lasting LEDs in there than it started with. Yay! The repair tech recommended I get a good power strip to plug into to protect the LEDs for fluctuations in power that could make them go bad in the future. Note, he didn't sell it to me, he recommended it as a best practice. Good dude.

Dealt with Martin. Excellent service and communication. Fixed my original 1985 Technics Tape Deck…read more Quick turn around, about a week. Reasonable charges. Will recommend for all my Audio and Video repairs. Thanks Martin!

They sell TRASH!! Bought a bed marked Cal King for a bargain…read more$380.00 Turned out it was an eastern king. Bed had NOT been opened. I called them up they told me they can not take it back. They agreed its trash!

Every single one of these empolyees are courteous, extremely helpful and go over far and beyond…read more with purchased , helping with loading or unloading of items. I would rather drive to this Mars store from the San Fernando valley then drive to the Oxnard store . Im sorry to say the employees there jack the prices up thats why i believe you see so many of the same items when you return a 2nd or 3rd time. Never friendly and they act as though youre bothering them... not good! Sorry just being honest

I had an outstanding experience with Steve's Appliance Repair. Their technician came out to…read morediagnose and repair my Samsung dryer, which had already been "fixed" by another company. unsuccessfully. He quickly identified the real issue, explained everything clearly, and made the proper repair on the spot. My dryer has been working perfectly ever since. I really appreciated their professionalism, honesty, and skill. It's a huge relief to find a company that actually gets the job done right the first time. Highly recommend Steve's Appliance Repair to anyone needing reliable service!

My dryer was squeaking during use, and they were able to come out quickly to replace the bearings…read moreand belt, as well as clean out built-up, burned lint inside. They did an excellent job, though the service was a bit pricey.