A newly painted tow hook cover on my Mercedes fell out a few weeks after the repair - honestly, I'm…read morenot even sure it was their fault, these older cars can be quirky. But what impressed me was that Garren's Auto Body still took ownership of the situation, covered the replacement, and repainted it without hesitation. That kind of customer care and accountability is rare, and it says a lot about how they run their business.

To summarize: BEST body shop I've ever been to!…read more Garren came highly recommended by a couple of good friends. Some jerk hit my parked car and didn't leave a note. Sadly, it's a common problem in my neighborhood, almost every car I have owned has been hit around here. I went to several shops for estimates after a quick resolution from Geico. It ranged from insane quotes ($7000?) to a couple of shops never delivering a quote at all. When I finally met Garren I had that feeling that he was someone who loved his craft and he gave me a very reasonable quote. My car is a 25 year old Mercedes and he, unlike other shops, agreed with me to use the same body panel and repair it rather than using a cheapo non OEM panel. I also had bad clear coat on my hood, so I asked him to paint it as well on my dime. The car looks incredible! He also did a little touch up on some chipped paint and polished my headlights. All for the same quote. His repairs were fast and great looking. I am beyond satisfied with his work and sending me regular updates and pictures of the repairs as they were completed. What a great experience, not something I thought I would ever say about going to a body shop. Thanks Garren!

I had an excellent experience with D & K Collision Repair Center and can't recommend them highly…read moreenough. Francisco and his team did a phenomenal job repairing my 2011 Chevrolet Silverado after it was hit in a parking lot. From the very beginning, they operated like a true first-class shop--professional, organized, and clearly experienced. They didn't just handle the repair; they also walked me through how to deal with the insurance company, helped set up a rental car, and made the entire process smooth and stress-free. The communication was outstanding from start to finish. I always knew what was going on, and the work was completed in a timely manner without cutting corners. The final result exceeded my expectations--the truck looks great. Before choosing them, I asked a few local mechanic shops I trust here in San Rafael for recommendations, and more than one pointed me to D & K. Now I understand why. While I hope I don't need collision repair again anytime soon, I wouldn't hesitate to come back if I did.

After a hit and run, we needed to find a repair shop that would work with our insurance. D and K…read moreprovided a free estimate and were very flexible on when we brought the car in for repair after we had to reschedule at short notice. The repair is amazing! Not only did they fix the damage to the door and wheel arch, they also removed a ding in the door free of charge. The car looks like new. I can't recommend Roberto and his team at D and K highly enough.

I had some body repairs done on my bmw and Kevin and the team were incredible helpful. Everyone who…read moreworks there is so friendly and made me feel really good about bringing my car there after an unsavory experience with another auto shop. My family has been taking there cars to Nave for years, and for good reason. Not only did they extend a fantastic price on labor and paint, they polished my headlights, and my car looked better when I picked it up than when I bought it. The also offered me a loaner vehicle during the repair. Thank you Kevin!

These guys are true professionals! I took yet another…read morevehicle of mine to them for a repair this week. This time, my 2013 Dodge Durango needed a water pump for sure. With my approval, they also replaced some of the surrounding components like the thermostat, tensioner pulley, serpentine belt, etc, and they did a very thorough repair. Well worth the money spent on the repairs. Thanks, fellas!

Have brought my "97 Acura there at least 3 times and will be bringing it again tomorrow, 12/12/24…read more They are absolutely the finest technicians and most honest autobody repair I have ever been to. I also (many years ago, brought them my 1968 Mustang coverable) At that time I had no garage and my poor Mustang would get very wet inside, so sadly...I had to sell it.

Mostly good experiences here but it's recently changed hands and my quote seems to have gotten…read morelost. Could be my fault, I haven't seen it but didn't dig that deep, no one has followed up but I suppose the issue has just kinda fixed itself. The woman who took a look at my van told me the bumper that had been hit while parked could use some new clips but wasn't going to fall off. Which was all I really needed to hear.

Heather and Eldon were super helpful. If you need to go in but are super busy and not sure on…read moretiming, Heather was the only reason I made it in. I hope these two are treated well, they are keepers, not many of those left.

I would give more than five stars for the service I received today. I took a minor hit on my back…read morebumper. It seemed like an easy repair but I'm not an expert and I'm used to these things being a much bigger issue with time and money. They assessed it and honestly told me they could do a simple repair on the spot. I had my car back ten minutes later. This is honest, customer focused service I wish there was more of in this world.

I went there for a neighborhood car show and was very impressed at the hospitality and the cordial…read morenature of not just Buddy's shop but his neighbors as well. This plaza houses some very quality oriented businesses. Buddy's Auto Body & Restoration is a family owned operation and their attention to detail and quality craftsmanship is evident when you look at their project cars. Edit 04/26/18: I just got my car back yesterday and I was impressed at what Buddy was able to do with it. I brought it in after my neighbor played bumper cars in my parking lot on St. Patty's Day night and it looked tired, bruised and defeated. I thought it was done. When I picked it up, it looked like it was 5 years younger! He fixed the immediate problem but also polished the whole car bringing it back to life! Another thing that you don't see anymore is that there was a handwritten thank you card waiting for me when I got back into the driver's seat. Very classy touch. Thank you Buddy and your whole staff for the excellent workmanship and care taken with my vehicle! Another Update! 05/06/20: I took some new parts in for some extra protection and was super surprised that he knocked out the job in a day! Not only is buddy good but super efficient too! I'll probably take my track car over as soon as I can for a respray cuz you can't beat his service! 6/30/25: Well had a piece of plywood fly at me at highway speeds. Although SUPER annoying that people don't know how to safely transport their materials I knew just the place to take it for repair. I gave them a call and discussed my options. I'm glad I did and he steered me to the right direction for my situation. I appreciate his honesty and will always be coming back.

I had an outstanding experience with Buddy's Auto Body in Novato. From the moment I dropped off my…read morecar, the customer service and communication were excellent. Buddy was honest, professional, and kept me in the loop throughout the entire process. I dropped my car off on a Tuesday at 10:00 AM and had it back by Wednesday at 3:00 PM ...unbelievably fast turnaround, which saved me from having to rent a car! The work was top quality and my car looks amazing! What really impressed me was how fair and reasonably priced everything was. Another local shop quoted me $5,000 and planned to just replace everything. Buddy and his team were able to repair most of the parts instead, and charged half that price, and got it done in one day, not seven. It's so rare to find a shop that's this honest, fair, and hardworking. I will absolutely return here for any future auto body needs and highly recommend Buddy's to anyone looking for quality work without getting ripped off. Thank you, Buddy!

Joe is the best! I had a fender bender and he not only gave me a beautiful new perfectly matched…read morebumper, but he fixed something with a screw that I was about to pay a lot of money to have fixed. I have been to him before and he always does great work. I give Milani's

I've brought my cars to Joe Milani a handful of times over the years and they always do the job…read moreright, and handle the process of estimating and scheduling with competence and and professionalism. You can't do any better.

I brought my new Honda Accord in with front end damage from someone backing in to me. I have to…read moresay, Thorsson's was very professional and kept in touch with all notices My car came back fixed in all areas & detailed. I highly suggest this place as they will take care of you & your vehicle.

Shout out to Thorsson's Auto Center. I was getting my oil changed and tires rotated at H& J's and…read moresaw their business while I was waiting. I'd been stupid a couple months back, running into a trailer hitch, and the front of my car was messed up. As many do, I stuck my head in the sand and didn't want to deal with it. I tend to get skeptical when i get quotes for things - that I'm going to have to pay a lot. But, I really didn't want to go through my insurance - despite how fabulous my agent is. So since my car was still on the lift and it was hot out, I decided to find out how much it would be to make it so that I didn't wince every time I went out to my beautiful car - a reminder of how stupid I was. The women there were so nice, I didn't need an appt and I got my quote. I took it in Wednesday, picked it up Friday, and I'm thrilled. It looks amazing and I feel so much better - my car looks so clean too! My license plate is still a bit of a mess but I figure it's like a scar and a good reminder to be more careful. Thanks to Michelle and the crew at Thorssons.

My experience with Carroceria Collision has been very positive. I find them both skillful and…read moreknowable in restoration and auto repair. Elizabeth from Carroceria Collision was very communicative during the repair of my car. I would highly recommend Carroceria Collision to anyone who needs repair or restoration.

Earlier this year, we bought a very, very lightly used white RAV4 XLE. Really in excellent…read morecondition inside and out. One night recently, we were backing into a parking space at a local grocery store that had ornamental trees planted in divider strips lined all across the parking lot. We felt a small nudge, got out, and part of the rear liftgate panel got dinged down to the metal. We shopped around locally a bit, and it soon became apparent that Carroceria Collision was the best solution to fix this damage. (You know how careful you are when you first get a "new" vehicle, and how upset you are when it gets dinged, right?) They provided 2 estimates: one to remove and paint the said panel, the other to tape out and paint the said panel. We brought the car back, and they explained exactly how they'd do the second option (saving us $400), and boy, when we dropped off the RAV for the work and picked it up, it looked totally perfect again. Big kudos to Natalia, Luze/Luce, and the backshop professional auto body technician for going the extra mile to give us some Out of Pocket cost options that did the work perfectly and saved us some cash in these tight times! Five Stars Easy, No Doubts! Highly recommend as one of the most cordial and professional businesses of any kind I've ever engaged!