Excellent Dr. and staff. Thank you Dr. Moore and Samantha for giving me a new smile and a wonderful…read moreexperience. If you are looking for a dentist they are the best and I highly recommend them !!!!!!!!!!!!!!

I cannot let anyone come here it's been such an uncomfortable experience despite costing an…read moreabsolute fortune. They tried to skip my temporary fills even though I paid for and confirmed them. My $1700/tooth veneer fell off within a week and they spent the whole session making fun of me. They offered the $49 new patient cleaning but it's actually $225 and only after a week of them messing up the appointment. The hygienist broke off a retainer bracket and wouldn't go get the dentist to glue it back on. Then she told the receptionist it was just because "I was too tired...?" I've had it. Yall ask for a review every time so here it is. UPDATE: the below reply is indicative of my experience, as I'm clearly not happy and they can't even understand that. They're assuming a lot arrogantly. My bite alignment is ruined and painful, my veneers that were promised to last 20 years broke within a week, they broke my braces, refused to fix it, and made my teeth shift. Every step of the way they continue to avoid accountability

My opinion of Pierson and Saunders Orthodontics goes beyond just words…read more As a general dentist myself, I refer not only my own patients to Pierson and Saunders Orthodontics for their orthodontic needs, but have brought in my own friends and family in for treatment as well. The staff are incredibly friendly and professional, making each visit smooth and stress-free. Dr. Pierson is truly outstanding. His professionalism, knowledge and expertise and all reflect in his treatment. We are forever grateful and highly recommend your office to anyone looking for top-tier orthodontic care.

Dr. Pierson is AMAZING in the technical aspects of orthodontics knowledge!!! Excellent with…read moreadapting to each person's individual needs. He also builds HIGH QUALITY relationships. I've gotta say that the best way to describe his style: he gets to TRULY know his patients. With the way he approaches recommendations, concerns and options, I felt we were partnering up to make final decisions together, versus me "just trusting" his recommendations. To anyone still searching for an orthodontist, this is a family owned business, so think of it this way... Dr. Pierson CARES about his business' reputation... Thus, inspires his whole team to create an environment that's ultimately "perfection" for us patients.

I wish I could give Sonterra Dental far more than 5 stars!! The staff is consistently kind, going…read moreabove and beyond to provide a quality experience. They are truly here to provide you with a service that suits your needs, not tricking you into spending more money. I want to offer a HUGE shout out to Lauren, my dental hygienist, who offered exceptional service to me. She offered great conversation, comforting add ons like a blanket and water, and a great cleaning. I asked her to look at a spot on the front of my teeth that has been causing me confidence issues and she buffed it right out. I can go back to sporting a full smile again! I am SO thankful to here and the amazing staff at Sonterra dental!

Had my bi-annual teeth cleaning with Lana. She's very thorough, straightforward and knows what…read moreareas may be sensitive so I appreciate her mindfulness. I appreciate her professionalism, have built a rapport with her and that she's not excessively chatty. She's given me tips over the years and I know I'm in good hands when I'm being attended by her. I get disappointed if she isn't available. I had X-rays today and those bite-wing things can be overwhelming in the mouth so I just focused because at one point I almost threw up for some reason when it was towards the back of my mouth but I held it together. Luckily it's only once a year. Everything was straightforward and afterwards, Dr. Ruiz examined my mouth, scraped a little and I asked her about getting a new, thinner Mouthguard that will act like a Retainer. At first she mentioned one product that was for my upper and lower teeth but I told her I didn't have braces on my lower teeth so she thought about it and decided to have me try something else. I ended up ordering an Essix Retainer that's thicker than a regular Invisalign Retainer which is more flimsy so it acts like a Night Guard. I was able to get an iTero mouth/teeth 3D scan at the beginning of my appointment so I was able to skip an appointment and just come for the fitting later this month. The 3D scan is a new and free procedure that tracks changes in your mouth/teeth for future reference. Dr. Ruiz was very nice in our brief visit. My regular dentist is currently on Maternity Leave. As always, I leave with extra sample toothpaste, toothbrush and floss. The office has a Keurig machine, chips tray and bottled water in a small fridge and an Air Purifier out in the waiting room.

After avoiding the dentist for over 10 years because of my fear, I finally worked up the courage to…read moremake an appointment. I was nervous from the moment I called, but they got me scheduled much sooner than I expected instead of making me wait for months. When I arrived, the office was clean, welcoming, and immediately put me a little more at ease. My husband and kids came with me to check me in because I was so anxious, and the staff couldn't have been kinder or more understanding. Not once did anyone make me feel embarrassed or judged for how long I had neglected my teeth. Instead, they treated me with compassion and encouragement. As expected, 10 years without dental care meant I needed quite a bit of work. About five hours later, I left with a clean, healthy mouth and a treatment plan that I actually feel motivated to follow. A very special thank you to Estte (Irma). She was incredibly gentle, patient, and compassionate throughout the entire appointment. She gave me breaks whenever I needed them, comforted me when I became overwhelmed and cried, and never made me feel like I was a burden. By the end of those five hours, she had completely transformed not only my smile but also the way I feel about going to the dentist. I joked that I felt like part of my soul was left in that chair, but she and the entire team made such a difficult day into an experience I'll never forget. I truly feel like they changed my life. For the first time in a long time, I have a dental office I trust and a team of people who genuinely care. If you've been putting off the dentist because you're scared or embarrassed, please let this be your sign to go. I promise you'll be in good hands.

This dental office is a total scam. I scheduled a dental cleaning, they performed 7 x-rays, which…read moreI thought was ok because I was a new patient with them, but then they "sales pitch" me a $2,500 procedure, that I didn't want and they said we are done. Never even got my teeth cleaned and now I am receiving a $573 bill for uncovered services. This place is a scam. DO NOT GO THERE.

Beautiful office. Friendly inviting staff that makes you feel appreciated and remembered. They have…read morea cute little comfort menu when you check in, aromatherapy,blankets, pillows,music,parrafin wax for your hands, gel masks for your eyes & clean dental rooms. Pretty Fantastic experience

Been coming here for years and never had an issue. Showed up for a cleaning and was refused…read moretreatment because I don't want to get an X ray because I am expecting. They wasted my time and cancelled my 7am cleaning appointment (while I was there) and told me I would either have to be double shielded or reschedule my appointment for when I'm not pregnant. I expressed to them how my last pregnancy ended in miscarriage and I'm considered high risk and they still had no empathy and refused to do a cleaning unless I complied with X-rays. Absolutely disgusting and ridiculous treatment by the staff who are all women and whom you would think would be empathetic to my situation. Guess cleanings don't make them as much money as X-rays. What a vile practice that does not care about the oral health of their pregnant patients. Highly recommend avoiding, especially if you are a woman.

What an amazing office. Wonderful personable staff. I do want to make special recognition for Dr…read more Alexis Eichhorn with Jenae They are exactly what you want to experience in 50+ dentistry! Helotes Dentistry is unsurpassed. Absolutely the best in the teeth biz. They should train all other medical offices how not to be assholes! Seriously if you have not already, please know I may have solid Gen X values mindset with core tenets:Do your job, do it well and get it done! These chicks deliver!!!

Thank you Dr Tovar for always taking care of are family's dental health . Everyone was very nice…read moreand we alway enjoy are visits.

Dr. Smith and his staff have made me forget my lifelong dread of going to the dentist. He offers…read moreexcellent service, fantastic communication, reasonable prices and zero fear. The only downside is that I didn't discover him sooner. Highly recommend.

I recently broke a tooth and Dr. Smith's office got me in the same day for X-rays. Kudos to Vanessa…read morefor getting me in! Dr. Smith thoroughly explained the condition of the tooth remnant and the options available. Even though it was later in the day, he did not rush through the exam or explanation. His staff is excellent, also. I have had one of his hygienist clean my teeth for years. I highly recommend Tooth Acres for your dental care!

Staff is amazing. Dr. Klenke is extremely thorough & spent probably an hour a good 15 minutes for…read morethe exam portion and a good 45 minutes explaining rationale and answering all my questions on top of the many recommendations he had for me. I had Dr. Walters extract all 4 of my wisdom teeth a couple weeks later. There was a little confusion regarding the chauffeur on the day of the appt; no one ever informed me that my ride would need to be present in the waiting room for the entire duration of the procedure which was a little frustrating but not something I would consider to be a major inconvenience. Post-op had very very little pain even off the pain meds--I even had a complicated impaction for one tooth yet still very little pain--Dr. Walters knows what she doing! Had to make my own follow up appt after the extractions which was a little confounding because no one else ever brought the matter up; generally I would expect that this would have been scheduled before hand or at least the matter would have been brought to my attention by the office staff--all in all, this is a minor issue/mistake and don't believe that this warrants a rating demerit. Both Drs. Klenke & Walters are both extremely professional & highly personable & especially courteous. I would absolutely recommend this dentist office. The hygienist & clerical staff are great! Very professional & efficient. Teri, the financial coordinator is great as well--very clear & patient in planning for the financial aspect of the treatment plan. Very very VERY satisfied customer overall & will def remain a customer; I have my routine cleaning & porcelain fillings appts already scheduled! Will most likely follow up thereafter w/ Invisalign, finances allowing of course. Thank you both very very much office staff, Dr. Klenke & especially Dr. Walters! You've made this experience enormously better for me than what I had originally expected. You guys are doing great, keep at it! I am a legitimate customer and have no ties whatsoever to this business outside of the doctor-patient relationship. My review was not encouraged or seen by any staff prior to its posting.

I have been going to this practice for almost 2 years. The doctor that has been working with me has…read morebeen extremely helpful and friendly. I make it a habit to know what services I receive and what kind of benefits that are associated with the services through insurance. Yesterday, I received a bill in the mail (first time) saying that I owe almost $2,000. (The bill has no information of any kind explaining where this amount is coming from) So, naturally I was concerned and called the dentist office immediately. This is the first time I am seeing or hearing this amount billed to me. I spoke to a newly hired office employee that explained to me that I had been carrying a balance for almost 2 years for services that were rendered. Everytime I get any kind of treatment or service, I make it a habit to PAY IN FULL the amount that is owed the date services are rendered. If not, then I set up a PAYMENT PLAN to cover any remaining amount the date services are rendered. The young lady on the phone explained to me EOB's that are covered through insurance and the remaining amounts are billed to the clients. My questions were why am I just now receiving a bill? Why are you threatening to send me to collections in 10 days if the bill is not paid in full? Why did I not receive a statement, phone call, or bill prior? Why would I continue to get services/ treatment at an establishment if I have an open balance? Why doesn't the bill show detailed information about what was billed for and why? The billing system that created this document hasn't been updated since 2022 showing the lack of monitoring the billing system has. (Shown at the bottom of the bill) Keep in mind, I received this bill (for the first time) 12/23/24. Two days before Christmas. Judging by the past reviews of disgruntled prior existing patients, it seems that I am not the only one who has had issues with the billing department and the LACK OF TRANSPARENCY through billing. I would never agree to pay for services, NOT knowing the full amount that is due at the time of services. This type of business practice appears to be shady and not forthcoming. This kind of business practice literally leaves a bad taste in your mouth.